Elders' Helpers

Elders' Helpers is a home care agency serving Grand Rapids and West Michigan that provides personalized in-home care including assistance with daily living activities, nursing services, and personal emergency response systems (PERS). The agency operates independently, not as part of a franchise or national chain, and serves multiple counties across the region including Kent County where Grand Rapids is located.

The agency's caregivers assist with bathing, dressing, grooming, housekeeping, meal preparation, grocery shopping, laundry, and companionship. Licensed nurses on staff manage medications, monitor vital signs, conduct health assessments, and communicate with physicians or case managers. The company offers both short-term relief care and overnight support to help clients maintain independence and safety at home.

Elders' Helpers provides 24/7 Personal Emergency Response Systems (PERS) available for use at home or on the go, with options including GPS tracking and optional fall detection. When the button is pressed, emergency contacts or local emergency services are alerted immediately. The agency accepts clients through Michigan's Choice Waiver program and works with VA case managers for eligible veterans, though Medicare is not directly accepted.

The company emphasizes its hiring process, which includes background screenings for sexual assault, fraud, abuse, and criminal offenses, along with ongoing training and oversight. The agency maintains a team of over 300 professionals and prioritizes matching clients with caregivers and staff who are a good fit for their needs and preferences.

Services are available throughout West Michigan including Allegan, Ionia, Kalamazoo, Kent, Lake, Mason, Mecosta, Montcalm, Muskegon, Newaygo, Osceola, and Ottawa counties. Scheduling is flexible and can be adjusted, paused, or discontinued at any time, with most clients able to begin services within a few days of assessment.