MyLivingChoice

Clark at Franklin

1551 Franklin St SE

4(39 ratings)

Clark at Franklin — photo 11 / 7

Quick Facts

Year opened
1985
Financial security
Buy-in plan continues care if funds run out
Care continuum
Multiple care levels let residents avoid relocating
On-site services
In-house skilled nursing and rehabilitation available

What Families Think

Many families describe Clark at Franklin as a clean, well-run community where residents have stayed happy for years, sometimes decades, moving smoothly between independent living, assisted living, memory care, and skilled nursing as needs changed. At the same time, several reviewers raised serious concerns about understaffing, slow response to call lights, unexpected billing issues, and one family's experience of being abruptly asked to leave after years of memory care.

The Good

  • Long-tenured residents (13+ years) report satisfaction
  • Staff described as caring, kind, and attentive
  • Facilities kept clean and in good repair
  • Continuum of care lets residents age in place
  • Life care policy protects residents if funds run out
  • In-house skilled nursing and rehab available

The Bad

  • Several reviewers cite understaffing and slow call-light response
  • Several reports of billing surprises or care not being included
  • One family was asked to relocate a memory care resident after 8 years
  • One reviewer noted declining food quality after a vendor change

AI-generated from reviews and community data.

About Clark at Franklin

Clark at Franklin is a senior living community located near East Grand Rapids and Eastown in Grand Rapids, Michigan. The surrounding neighborhood is described as walkable and filled with active families, offering friendly gatherings and a lively community spirit just outside the community's doors.

The community offers a full range of living options to support residents at different stages, from independent living with a maintenance-free lifestyle to more advanced levels of care. Residences are described as thoughtfully designed to provide comfort, convenience, and a sense of connection to the broader community.

Residents are encouraged to shape each day on their own terms, with amenities and inviting spaces built into the campus for connection, relaxation, and activity. The community maintains a calendar of engaging activities intended to support a lifestyle full of energy and purpose.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4overall · 39 ratings combined

4★ on Google (39)

sue yoder

May 2026

via Google

My mother, age 101, has lived at Clark in independent living for 21 years. She recently moved to assisted living. The staff are caring, supportive, and kind. She has kept active with a variety of activities provided. In the early days at Clark, they gave very good care to my dad who had Alzheimer’s. After he passed, they were very attentive to my mom’s emotional needs. When it was time for me to move to a retirement community, it was a no brainer. Clark is not perfect, but it’s a wonderful and fun place to live.

J K

Sep 2025

via Google

You can’t do the speed limit over these speed bumps. Even at 2 miles an hour they try and destroy your car. If you want a stop sign there, why don’t you just put a stop sign there?

Andrea Han

May 2024

via Google

My loved one was at Clark for 8 years. During that time, he entered clark with his wife but sadly she passed during their time there. He was moved to a few different floors due to his progressing needs while at Clark. Most recently, he had been on the memory care unit for over 2 years. He loved Clark and would always tell anyone who would listen “this is my home now!” Despite the lack of staffing and the slow response to call lights, as a family, we overlooked that because he was happy to be at Clark. We were totally caught off guard when called in for a family meeting in which we were told that we’d have to find different placement because Clark could no longer handle his needs. After he had been there for 8 years, was very happy, etc. it was just shocking to be told this. He is in great physical help, needed no assistance eating or toileting, but he’s forgetful as he’s 91 and has Alzheimer’s. We thought that he was in the perfect place to handle his needs. There are several other residents much more progressed in their diseases. Over the amount of time that he was at Clark, between him and his wife’s care, he has spent over a million dollars to be their resident, for it to end so abruptly like this. As a family, we had to remove him from Clark to provide him better care elsewhere. I would not wish this nightmare upon anybody, as he was being moved out several staff members were equally as shocked as we were and said that “he was always a joy.” This treatment of a resident is despicable and totally unforeseen when you think that you’ve found a safe and secure place for your elder.

Julie Mchugh

Apr 2024

via Google

Many unpleasant experiences and issues with care that wasn't provided.

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Frequently Asked Questions

What types of care does Clark at Franklin offer?

Clark at Franklin offers Assisted Living, At-Home Care, Independent Living, Memory Care and Respite / Short-Term Care.

Is Clark at Franklin pet friendly?

Yes — Clark at Franklin lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Clark at Franklin located?

Clark at Franklin is located at 1551 Franklin St SE in Grand Rapids, Michigan.

What do families say about Clark at Franklin?

Many families describe Clark at Franklin as a clean, well-run community where residents have stayed happy for years, sometimes decades, moving smoothly between independent living, assisted living, memory care, and skilled nursing as needs changed. At the same time, several reviewers raised serious concerns about understaffing, slow response to call lights, unexpected billing issues, and one family's experience of being abruptly asked to leave after years of memory care.

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