baby cuties d
Feb 2026
They are not disability friendly. 0 communication when having issues with company. High turn over due to these issues. Worked for them for 5 years.
1 / 5Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2007
- Nursing availability
- 24/7 nursing staff available for hospice patients
- Home health coverage
- Skilled home health offered in over 50 counties
- Hospice coverage
- Hospice services offered in more than 40 counties
- Specialized visits
- Extra visits for high-risk cardiac and sepsis patients
Home Health Compare
What Families Think
Elara Caring provides in-home skilled health and hospice services rather than a residential facility, serving Kokomo and surrounding Indiana counties. Reviewers frequently praise the compassion of nursing and chaplain staff during hospice care, though several report serious problems with scheduling, communication, and staff turnover.
The Good
- Compassionate, caring hospice nursing staff
- 24/7 nursing support for patients and families
- Chaplain support and emotional care for families
- Wide service area across Indiana counties
- Strong praise for end-of-life hospice care
The Bad
- Multiple reports of poor scheduling and communication
- One report of high staff turnover
- One report of company not being disability-friendly
- Missed or double-booked visits reported
AI-generated from reviews and community data.
Elara Caring is a home health agency serving Kokomo, Indiana offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.7 out of 5 across 27 reviews.
About Elara Caring
Elara Caring provides in-home skilled care and hospice services in Kokomo, Indiana and surrounding communities. The organization offers recovery, rehabilitation, and health education through its skilled home health services, delivered wherever patients reside.
The skilled home health team focuses on clinical services for patients managing chronic illnesses such as heart failure, COPD, and diabetes. Services include physical, occupational, and speech therapy to help individuals regain or maintain independence, along with enhanced in-person visits for high-risk cardiac, pulmonary, and sepsis patients.
Elara Caring's hospice program provides individualized, compassionate care for patients with late-stage illnesses like advanced heart failure and pulmonary disease. The hospice team offers emotional, spiritual, and practical support to help families and caregivers navigate their loved one's end-of-life journey.
The organization emphasizes personalized, one-on-one attention with care plans tailored to individual needs and health goals. Services are delivered in patients' homes, reducing stress and anxiety while allowing for symptom management and intervention before crises occur.
Elara Caring serves a broad geographic area across Indiana, with skilled home health services available in over 50 counties and hospice services in more than 40 counties throughout the state.
Types of Care at Elara Caring
Home Health
Amenities
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Elara Caring
3.7overall · 27 ratings combined
3.7★ on Google (27)
Ben Zehring
Jul 2025
Horrible customer service! Scheduling of employees is horrendous.. nobody seems to know what is going on. Seems like there is poor to no communication between employees then employees seem eager to throw each other under the bus. Employees double scheduled for visits or not showing up, not always calling the day before (as per THEIR policy) to schedule a visit and just showing up asking if we're home because they are sitting in front of our house. Scheduling requests were not passed on. For a company that is supposed to help people they sure are frustrating. And I understand the business because I am retired from the healthcare industry.
Glen Peckinpaugh
Jun 2025
Sadly my father passed today. He had been under the care of Elara for around six months... maybe longer. The care that he received was excellent from what I experienced. The nursing staff was always courteous and willing to answer all of our answers when they were asked. They were always caring. The Chaplain was also essential and visited quite a bit to check up on my father and mother. Our family really could not ask for more. And most of the staff traveled from an hour or more away. Life happens at it's own pace and I know that it's hard when the end comes, but this company really made a difference. Thank you for your service! May God bless you all!
Jennifer Daily
May 2025
Elara Caring Hospice is full of wonderful and caring people! They give top notch care to their patients and treat their employees like gold! Elara Caring Hospice gives the best care in Howard County and surrounding areas.
April Stolz
May 2025
This company is hands down the best hospice company! The staff is full of compassionate and caring professionals! They have 24/7 nursing staff available to support patients and family. I would very much recommend their services!
Medicare Quality of Care
Elara Caring is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety81%US 82%
1,354 completed patient surveys, 31% response rate.
Hospital outcomes
- Discharged to the community89%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around93%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly93%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations84%US 61%
Service area
Elara Caring reports serving 359 ZIP codes, including Indianapolis, South Bend, Anderson, Lafayette, Terre Haute, Bloomington, Fort Wayne, Muncie, Columbus, Elkhart and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157586. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Elara Caring offer?
Elara Caring offers Home Health.
Where is Elara Caring located?
Elara Caring is located at 2130 W Sycamore St #240 in Kokomo, Indiana.
What do families say about Elara Caring?
Elara Caring provides in-home skilled health and hospice services rather than a residential facility, serving Kokomo and surrounding Indiana counties. Reviewers frequently praise the compassion of nursing and chaplain staff during hospice care, though several report serious problems with scheduling, communication, and staff turnover.
Does Medicare cover care from Elara Caring?
Yes. Elara Caring is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Elara Caring?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Elara Caring?
Submit the Request Information form on this page to connect with Elara Caring and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Elara Caring? Claim this listing to update photos, pricing, and details. It's free.
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