MyLivingChoice

Eden Health - Home Health, Home Care, Hospice

1227 N Argonne Rd Ste A

4.2(13 ratings)· Spokane average: 4

Eden Health - Home Health, Home Care, Hospice, photo 11 / 2

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 2020
Ownership
100% employee-owned company
Services
Also offers palliative care alongside hospice
Licensing
Licensed and bonded home health provider

What Families Think

Eden Health provides home health, hospice, and palliative care services to families in Spokane, Washington. Most reviewers describe clinicians as knowledgeable, compassionate, and responsive, though a couple of reports raise serious concerns about clinical judgment and how complaints were handled.

The Good

  • Clinicians described as knowledgeable and professional
  • Compassionate, caring support during post-op recovery
  • Timely and communicative with patients and families
  • Implements patient feedback well

The Bad

  • One report of a serious safety misjudgment regarding a patient's mobility
  • One report of management dismissing a patient's concern instead of addressing it

AI-generated from reviews and community data.

Eden Health - Home Health, Home Care, Hospice is a home health agency serving Spokane, Washington offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.2 out of 5 across 13 reviews.

About Eden Health - Home Health, Home Care, Hospice

Eden Health provides home health and hospice services to residents in Spokane, Washington. The agency offers care for patients recovering from surgery, managing chronic conditions, and receiving end-of-life support in their own homes.

Families report notably mixed experiences. Several describe the clinical team as knowledgeable, compassionate, and responsive, one family noted the clinicians were "timely, communicative, encouraging, and implements feedback well." However, other families have raised serious concerns about safety assessments and how the organization handles complaints. One family reported frustration when a concern was not acknowledged by leadership, while another expressed alarm about a patient's care plan conflicting with earlier medical advice.

Eden Health holds a 4.2/5 Google rating based on 13 reviews. The split between high and low ratings suggests variability in patient experience and outcomes that prospective families should discuss directly with the agency.

Types of Care at Eden Health - Home Health, Home Care, Hospice

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Eden Health - Home Health, Home Care, Hospice

4.2overall · 13 ratings combined

4.2★ on Google (13)

Pops Smith

Jun 2026

via Google

John and Elle were great to work with! Knowledgeable and professional. I really appreciated their help

Gabriella Ripley

Apr 2026

via Google

When a problem arose, the director of patient services was more willing to brush us off versus actually acknowledge the issue. It's nice to have your employees back, but at what point will it also bite you if you treat the patrons like garbage that are bringing up a real concern?

Gordon Kendall

Jan 2025

via Google

Absolutely irresponsible and incompetent. They approved my mom to go down the stairs even after Sunshine Home Health advised her that she should not go down the stairs. My mom broke her hip recently and she is still very weak and unstable on her feet. So blood will definitely be on the hands of Eden when she falls down the stairs. And she will definitely fall down the stairs the first time she attempts to do so on her own. Do not go with Eden Home Health. They are absolutely 100% fake. In it for the paycheck. They could care less about the patient.

Leslie Turner

Jun 2023

via Google

The team at Eden Home Health are fantastic! Compassionate and caring, they were stellar in their efforts to help me post-op and dealing with my "new normal" afterwards. Highly recommend!

Scott Sandals

Oct 2022

via Google

Wonderful group of clinicians; timely, communicative, encouraging, and implements feedback well. Highly recommend Eden Home Health for individuals that are looking to receive friendly and effective care.

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Medicare Quality of Care

Eden Health - Home Health, Home Care, Hospice is a Medicare-certified home health agency (certified since 2020). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

366 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around95%US 83%
  • Patients got better at getting in and out of bed96%US 83%
  • Patients got better at bathing97%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly97%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

Eden Health - Home Health, Home Care, Hospice reports serving 37 ZIP codes, including Spokane, Airway Heights, Chattaroy, Cheney, Colbert, Deer Park, Elk, Fairfield, Greenacres, Latah and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507130. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Eden Health - Home Health, Home Care, Hospice offer?

Eden Health - Home Health, Home Care, Hospice offers Home Health.

Where is Eden Health - Home Health, Home Care, Hospice located?

Eden Health - Home Health, Home Care, Hospice is located at 1227 N Argonne Rd Ste A in Spokane, Washington.

What do families say about Eden Health - Home Health, Home Care, Hospice?

Eden Health provides home health, hospice, and palliative care services to families in Spokane, Washington. Most reviewers describe clinicians as knowledgeable, compassionate, and responsive, though a couple of reports raise serious concerns about clinical judgment and how complaints were handled.

Does Medicare cover care from Eden Health - Home Health, Home Care, Hospice?

Yes. Eden Health - Home Health, Home Care, Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Eden Health - Home Health, Home Care, Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Eden Health - Home Health, Home Care, Hospice?

Submit the Request Information form on this page to connect with Eden Health - Home Health, Home Care, Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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