MyLivingChoice

Eden Health - Home Health, Home Care

1315 E Division St

3.9(15 ratings)· Mount Vernon average: 4.5

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Eden Health - Home Health, Home Care logo
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Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1995
Ownership
100% employee-owned company
Additional Service
Palliative care offered alongside hospice

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Eden Health provides home health, hospice, and palliative care services in Mount Vernon, Washington, with a 3.9 out of 5 rating from 15 Google reviews. Most reviewers praise the compassion and skill of nursing and therapy staff, though one detailed report raises serious concerns about missed visits and unresponsive management.

What reviewers praise

  • Reviewers praise patience and communication with elderly patients
  • Physical therapy staff credited with motivating strong patient progress
  • Described as caring for loved ones through final months
  • Staff called knowledgeable and courteous by multiple reviewers

What reviewers flag

  • One detailed report of no-call no-show nursing visits
  • Same report describes management ignoring serious care complaints

AI-generated from reviews and community data.

Eden Health - Home Health, Home Care is a home health agency serving Mount Vernon, Washington offering At-Home Care and Home Health. Families rate it 3.9 out of 5 across 15 reviews.

About Eden Health - Home Health, Home Care

Eden Health is a Medicare-certified home health agency serving clients in Mount Vernon since 1995. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits, and holds a 4.0 out of 5 CMS quality rating.

Reviewers offered widely varying accounts of their experiences. Several families praised the clinical and office staff as knowledgeable, patient, and encouraging, with one noting excellent communication during an extended period of care. Others reported serious concerns about staff reliability and the quality of in-home visits, citing no-shows and inattentive care. One reviewer wrote that staff "were excited as I progressed," reflecting positive experiences with therapy services.

Types of Care at Eden Health - Home Health, Home Care

At-Home CareHome Health

Amenities

Community Amenities

  • On-Site Nurse (RN)

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Reviews of Eden Health - Home Health, Home Care

3.9overall · 15 ratings combined

3.9★ on Google (15)

Emily Charlton

Mar 2026

via Google ↗ · Report

This company has really done a 360. With Ms. Dominique Dunsmore there, I can only see things getting even better. She is amazing in health care and really takes pride in her work. Her love for the elderly and special needs is unwavering. I cannot wait to see what else she has in store! ❤️🫶🏾

Dawn Hinds

Mar 2026

via Google ↗ · Report

Took great care of my grandpa during his final months. Staff is knowledgeable, courteous, and overall a joy to have care for any loved ones needing home healthcare. Office staff and marketing personnel also very knowledgeable and helpful.

Dominique Dunsmore

Mar 2026

via Google ↗ · Report

I was the POA for my grandfather who used Eden for a few years off and on as needed before he passed. My sister who lived in the home with him always raved about the communication and patience they had with my grandfather. Phenomenal Clinicians and Staff. Would highly recommended for anyone needing extra support at home.

Carol Pursell

Jul 2023

via Google ↗ · Report

My experience with Eden could not have been better. I am so thankful for the care, support and encouragement from my nursing and physical therapy staff. Each encouraged me and were excited as I progressed. My physical therapist asst's support made me want to continually improve which I did beyond my expectations and the Eden staff. I am so grateful.

Darion Wilson

May 2023

via Google ↗ · Report

If you care about your loved one, DO NOT HIRE THIS COMPANY! I've been a medical professional for close to 10 years and the "care", or lack their of, that patients have to endure is abysmal. "Nurses" no call no showing, sitting in the driveway for hours napping and eating McDonalds, coming inside and sitting on the couch eating and not checking the patient, the list goes on. The medical staff is completely incompetent. Patients have ended up in the hospital because of their inadequate care. A nursing assistant shouldn't have to clean up the mess made by a nurse because they don't feel like doing their job. And when you call to address any concerns with Hannah, the Director of Patient Care Services, she completely ignores you. Major concerns were not taken seriously and you're told to "deal with it" by nursing managers. I wouldn't recommend this company to ANYONE!

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Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated November 3, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Eden Health - Home Health, Home Care and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured Eden Health - Home Health, Home Care.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

About the care that is needed (optional, a few words each)

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Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Eden Health - Home Health, Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Eden Health - Home Health, Home Care is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1082%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

363 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Better than
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around96%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations62%US 61%

Service area

Eden Health - Home Health, Home Care reports serving 57 ZIP codes, including Bellingham, Everett, Lynnwood, Blaine, Bothell, Edmonds, Marysville, Mount Vernon, Snohomish, Acme and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507105. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Eden Health - Home Health, Home Care offer?

Eden Health - Home Health, Home Care offers At-Home Care and Home Health.

Where is Eden Health - Home Health, Home Care located?

Eden Health - Home Health, Home Care is located at 1315 E Division St in Mount Vernon, Washington.

What do families say about Eden Health - Home Health, Home Care?

Eden Health - Home Health, Home Care carries a 3.9 out of 5 rating from 15 Google reviews. Most reviewers praise the compassion and skill of nursing and therapy staff, though one detailed report raises serious concerns about missed visits and unresponsive management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Eden Health - Home Health, Home Care?

Yes. Eden Health - Home Health, Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Eden Health - Home Health, Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Eden Health - Home Health, Home Care?

Submit the Request Information form on this page, or contact Eden Health - Home Health, Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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