Barry Mickelson
Apr 2026
been living here for almost a year . clean, quiet, friendly people and staff, no problems so far. meals are a little boring though, not quite 5 star steak house 😋
1 / 5Quick Facts
- Continuum of care
- Independent living through skilled nursing on one campus
- Memory care setting
- Dedicated memory care unit for residents with dementia
- Additional services
- In-house home health and hospice services offered
What Families Think
Most families describe Ecumen Seasons at Maplewood as a warm, personable community where staff know residents by name and memory care residents receive attentive, compassionate support. However, one detailed report raises serious concerns about night staffing levels and neglect, standing in contrast to the otherwise positive experiences shared.
The Good
- Staff described as kind and know residents by name
- Memory care staff praised for patience and connection
- Active daily activities program keeps residents engaged
- Reviewers describe the community as clean and quiet
- Good family communication noted by several reviewers
The Bad
- One detailed report of understaffed nights and unsafe conditions
- One report of untreated bed sores and inconsistent care monitoring
AI-generated from reviews and community data.
About Ecumen Seasons at Maplewood
Ecumen Seasons at Maplewood is a senior living community in Maplewood, Minnesota, offering independent living, assisted living, skilled nursing and long-term care, and home health and hospice services.
Families consistently praise the staff's attentiveness and genuine care for residents. Multiple reviews highlight staff members who know residents by name, connect with individuals despite high care demands, and respond thoughtfully during difficult moments. Activities programming draws repeated mention—a regular Thursday nail salon service, varied events, and structured engagement appear to matter significantly to residents and families. The physical environment earns compliments for being clean, spacious, and well-maintained, with pleasant common areas like the first-floor lounge.
Some practical concerns surface in reviews. One family reported serious dissatisfaction with day staff professionalism and transparency, as well as concerning understaffing on night shifts. Another resident noted meals are functional but uninspired. One family observed a significant gap between day and night operations.
The community holds a 3.5 out of 5 rating based on 30 Google reviews, with most positive feedback centered on memory care and resident experience, though quality varies by shift and department according to families who have lived there.
Types of Care
Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
3.5overall · 30 ratings combined
3.5★ on Google (30)
Ronnie raccs
Dec 2025
Leaving a bad review because this place should honestly be investigated. The staff is very shady and dishonest, especially the day staff, who were consistently unprofessional and misleading. The night staff was clearly understaffed, which created unsafe and stressful conditions. Due to the lack of transparency, poor communication, and overall unprofessional behavior, we were forced to move a family member out. This was a very disappointing experience and is not a place I would recommend to anyone. Let’s start bye the unattended bed sores Bed sores went untreated, and briefs were unchanged, indicating a lack of proper care and supervision. Our family member was not being regularly moved or monitored as required. This facility appears to prioritize profit over patient well-being. Ownership seems more focused on financial gain than providing safe, compassionate care. This is not a safe environment for individuals who cannot advocate for themselves. Without constant family involvement, residents risk being neglected. Do not be misled by overly positive reviews. If you truly care about your loved one’s health and dignity, I strongly encourage you to seek care elsewhere.
Laura Smidzik
Jun 2025
My mom has been in memory care at Seasons for about a year. Her room is really lovely and we have been so appreciative of the staff. They are kind, relational, and manage to connect with residents as individuals even though there is a lot going on in terms of residents' needs each day. Beyond memory care it seems that just about every staff member we pass in the hallway knows my mom by name. It feels like everyone, from receptionist to the custodian care about the people who live there. I feel very fortunate to have her there.
Carrie
Aug 2024
Seasons at Maplewood is a wonderful place. My mom lives in the memory care unit. The staff are so caring and nice to her. She struggles some days and I hear how people comfort her. It’s beautiful! The activities team is fantastic. There are always fun things going on and keeping my mom busy is appreciated. Even in her Alzheimer’s, my mom tells me , “how nice and helpful everyone is arnd here”. I recommend SAM , very friendly staff, good communication.
Kenneth Boyd
Oct 2019
What a beautiful place. I love visiting here. Lots of activities and room for the guests to move around. And the coffee in the first floor lounge is great. I usually take some up to my friend when I visit. The staff are very helpful and really take care of their guests. I love it when they paint the ladys' fingernails every Thursday. They take care of their physical, emotional and spiritual needs. The staff deserve a pat on the back. It's not a glamorous job, but it means a lot to guests and their families. We should all be so blessed.
Frequently Asked Questions
What types of care does Ecumen Seasons at Maplewood offer?
Ecumen Seasons at Maplewood offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Ecumen Seasons at Maplewood located?
Ecumen Seasons at Maplewood is located at 1670 Legacy Pkwy E in Maplewood, Minnesota.
What do families say about Ecumen Seasons at Maplewood?
Most families describe Ecumen Seasons at Maplewood as a warm, personable community where staff know residents by name and memory care residents receive attentive, compassionate support. However, one detailed report raises serious concerns about night staffing levels and neglect, standing in contrast to the otherwise positive experiences shared.
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