MyLivingChoice

East End Health & Rehab Center

745 North Highland Avenue

3.3(36 ratings)· Pittsburgh average: 4

Own this community? Update your listing · Marketing for operators

East End Health & Rehab Center, photo 11 / 2

Quick Facts

Total units
144
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
144
Licensed capacity
Up to 144 residents licensed
Ownership change
Recently acquired by Saber over a year ago

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of East End Health & Rehab Center are sharply divided, with several serious complaints about neglect and hygiene alongside one glowing account of devoted staff and family-like care. Overall Google ratings sit at a modest 3.3 out of 5, reflecting this inconsistency in resident experience.

What reviewers praise

  • Nurses and aides described as caring, attentive team
  • Staff helps coordinate doctor's appointments for residents
  • Rehab staff specifically praised by a reviewer
  • Activities staff work to keep residents mentally engaged

What reviewers flag

  • Multiple reports of neglect, bed sores, and delayed care
  • One report of a resident left dehydrated and starving
  • Strong urine and chemical odors noted upon arrival
  • Office staff described as unresponsive to phone calls

AI-generated from reviews and community data.

East End Health & Rehab Center is a senior living community in Pittsburgh, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Cable or Satellite TV. Families rate it 3.3 out of 5 across 36 reviews.

About East End Health & Rehab Center

East End Health & Rehab Center is a skilled nursing and long-term care community in Pittsburgh, Pennsylvania, licensed for up to 144 residents. All beds are Medicare and Medicaid certified. The facility offers 24-hour staffing, on-site nursing, medication management, housekeeping, dietary accommodations, an emergency call system, wheelchair accessibility, private bathrooms, and gathering spaces with cable or satellite TV.

The community holds a 2 out of 5 star rating from CMS. Reviews are mixed, with several families expressing serious concerns about cleanliness, hygiene, and attentiveness to patient needs. Reviewers consistently mention problems with odors, sanitation of common areas, and delayed response to requests for assistance with meals and mobility accommodations. One reviewer noted that "the rehab staff were good" but found other staff could improve in patient care. Families have reported issues ranging from inadequate personal hygiene support to slow responses from the office staff.

Types of Care at East End Health & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of East End Health & Rehab Center

3.3overall · 36 ratings combined

3.3★ on Google (36)

Jeffrey Linder

May 2026

via Google ↗

Go someplace else. The rehab staff were good. The remainder of the staff could use improvement in patient care. I wasn’t allowed to go for a walk without a staff member, rarely did they have the time for me. I am diabetic and it took several days to get my meals switched to diabetic. My bed was too short, when I arrived, I was told they had to bring a bed extension, It several days and many complaints. It took 5 days to get a working TV set, that only happened because my friend fixed it. My first week there, I was in much pain (broken back and arm), I screamed for hours to get help. One of the head nurses scolded and threatened me for not sitting up on my own, after falling.

Gerry Knight

May 2026

via Google ↗

The office staff is unresponsive to return calls. The beds are small, malfunctioning and uncomfortable. The bedding is ragged. Patients must make their own beds even when they are suffering injury and in pain. The food served is seldom what is offered and selected on the menue. Alternat menue items offered are never available. There are no vending machines for visitors and guest. There are no seats in patient rooms for visitors and guest.

Qadira Daniels

Dec 2025

via Google ↗

My mother has only been there a little more than 24 hours and so far I'm not very happy. When we stepped off of the elevator the OVERWHELMING SMELL OF URINE AND SOME TYPE OF CHEMICALS IMMEDIATELY took my breath away!! I have been a patient of many in patient rehab/ nursing facilities (due to my Lupus) and I have NEVER encountered a smell quite like this one! There are 20 other things I can speak on, including the appearance of the DIRECT SUPPORT STAFF, which includes ALL direct support. Nothing about their appearances says PROFESSIONAL..or GOOD HYGIENE.. or you can TRUST ME with your LIFE! I think this was a mistake.. I'll give them until Monday when I'm able to meet Admin staff then maybe this will change🤦🏾‍♀️🤷🏾‍♀️

Lauren Lomeli

Mar 2025

via Google ↗

DO NOT SEND LOVED ONES HERE! An extended family member was here to recover after a stroke. All children live out of town, so visiting is every couple days, until one child showed up unannounced. They did not wash him to the point where he had bed sores, causing an infection. They wouldn’t care for him so he tried to move himself and his arm became dislocated and was not cared for three days. When he had his stroke his teeth were misplaced by the hospital and now can only consume soft foods. The nursing staff put his only food out of reach and when he finally got , it hardened from sitting out. This man has diabetes so his sugars need to be monitored, and they were providing only one protein shake a day. Because the staff was not caring for him appropriately they decided to put him on hospice. They didn’t want to care for him so basically left him there to rot. When the son was visiting and saw what happened he immediately transferred to ER. Once he got water and passed swallow test he was able to respeak and verbalize he was starving. Hospital was mortified nurses put him on hospice. This man has life left to live!!

Luci Casile

Dec 2024

via Google ↗

Saber needs to make updates to the building. The lobby needs a serious facelift. The dining area where most of the patients sit daily is very outdated and uncomfortable for guests. Sometimes, that room is not very clean as well. I wish they cleaned and sanitized daily. I'm hopeful that Saber will make some improvements now that they've owned this facility for over a year. The STAFF however is SUPERB!! My mom has been there since June 2024 and I feel like they have all become my family. I can't say enough amazing things about Nurses Kim and Pat and aides Key, Yvonne, Mousda and the other aides!! They ALL do an amazing job taking care of Mom. Director Marianne has been wonderful to work with as well. She's been very kind and understanding. Wendy goes out of her way to schedule doctor's appointments for Mom. She went above and beyond one day and drove to the doctor's office when Mom was being difficult and wouldn't leave. Lindsey and Art in Laundry take care of Laundry on a daily basis. I don't know how they do it!! Jody in activities really cares for the patients and makes sure their brains are stimulated. 24 hour skilled nursing is not fun or easy. I could never do this for mom at home, so I am thankful for this team. It takes a village to take care of a loved one with dementia. Thank you, East End!!

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with East End Health & Rehab Center?

By submitting, you're okay with us and East End Health & Rehab Center reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 12, 2025Fire Safety StandardHealth Standard14 citations
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2025

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2025

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025

Oct 16, 2024Fire Safety StandardHealth Standard10 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 10, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 10, 2024

Nov 2, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does East End Health & Rehab Center offer?

East End Health & Rehab Center offers Skilled Nursing / Long Term Care.

Where is East End Health & Rehab Center located?

East End Health & Rehab Center is located at 745 North Highland Avenue in Pittsburgh, Pennsylvania.

What do families say about East End Health & Rehab Center?

East End Health & Rehab Center carries a 3.3 out of 5 rating from 36 Google reviews. Reviews of East End Health & Rehab Center are sharply divided, with several serious complaints about neglect and hygiene alongside one glowing account of devoted staff and family-like care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did East End Health & Rehab Center do on recent health and safety inspections?

East End Health & Rehab Center had 3 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit East End Health & Rehab Center?

Submit the Request Information form on this page, or contact East End Health & Rehab Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at East End Health & Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Pittsburgh.

Prefer to stay home?

Home care agencies serving Pittsburgh bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this