Sue Jorgensen
Mar 2025
I hired this agency for my 90 year old mom. She loves this service
Desert Regional Home Healthcare, INC.
35325 Date Palm Drive, Suite 245b4.3(4 ratings)
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Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2025
- Medicare status
- Medicare-certified home health agency since 2025
- Quality rating
- No Medicare star rating published yet
- Therapy and wound care
- Reviewers mention physical therapist and wound care specialist
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers on Google (4.3 from 4 ratings) are split. Two praise individual nurses and therapists as kind, capable, and punctual, while a third describes a defensive agency that communicated poorly. Medicare has not yet published a star rating, and the agency has only been certified since 2025.
What reviewers praise
- Reviewers praise individual nurses as kind and skilled
- Therapists and nurses described as courteous and professional
- One patient said staff arrived on time and called ahead
- Family member said her 90 year old mother loves the service
- Nurse, physical therapy, occupational therapy, and wound care staff mentioned
What reviewers flag
- One report of defensive staff and an owner who dismissed concerns
- One report of no communication with the patient's primary care provider
- One reviewer said requests for consistent nurses went unmet
- Very few reviews and no Medicare star rating yet
AI-generated from reviews and community data.
Desert Regional Home Healthcare, INC. is a home health agency serving Cathedral City, California offering Home Health. Families rate it 4.3 out of 5 across 4 reviews.
About Desert Regional Home Healthcare, INC.
Desert Regional Home Healthcare, INC. is a Medicare-certified home health agency serving Cathedral City, CA and has been Medicare certified since 2025.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Desert Regional Home Healthcare, INC.
Home Health
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Help Me ChooseReviews of Desert Regional Home Healthcare, INC.
4.3overall · 4 ratings combined
4.3★ on Google (4)
Michael Roxy
Aug 2023
I had Carl as a home healthcare nurse for 4 months he was amazing. Best service I ever got he was kind funny and knew his job and did it incredibly. I wasn’t always the best patient but he knew just how to handle me. He’s a 5 star guy across the board!!!
TeeJay Johnson
Mar 2021
Horrible agency...The agency contacted me regarding a referral from my doctor. From the beginning they all had a "my way or the highway " type of attitude. Anytime you questioned them or their quality of care they became extremely defensive. I gave simple negotiations like " don't contact the day of an appointment telling me you want to stop by" or "don't keep sending a bunch of random people to my house, i would like one or two nurses that way we have time to build a relationship and the nurses have the opportunity to learn my wounds and stages of healing"...Clearly these requests were too much for them because they kept reporting that i was noncompliant and often refused service. They also did not communicate at all with my primary care provider and when i called the owner "Emma" she became immediately defensive and told me she stands by her staff and their decisions. I WILL NEVER USE THIS AGENCY AGAIN. I will say the reason that they got 2 stars is Lance (the physical therapist) Holly (a nurse) and Christine (wound care specialist) are awsome.
Diane Sagan
Feb 2016
I rate this organization 5 stars or 10 out of a possible 10 with 10 being the highest rating possible. Having had experience with other home health care providers in the past, Desert Home Health is head and shoulders above all of them. I recently had knee replacement surgery, and was lucky enough to follow a friends recommendation and choose Desert Home Health. All of their people were extremely courteous , capable and caring. They always arrived on time and always call ahead. I had another knee replacement surgery 2 years ago, and my wife had back surgery a year ago, so it was easy for me to see and judge the nurses, physical and occupational therapists. In each area the people from Desert Home Health were very professional and vastly superior. Alan Goore Rancho Mirage
Medicare Quality of Care
Desert Regional Home Healthcare, INC. is a Medicare-certified home health agency (certified since 2025). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Service area
Desert Regional Home Healthcare, INC. reports serving 1 ZIP code, including Cathedral City. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 758070. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Desert Regional Home Healthcare, INC. offer?
Desert Regional Home Healthcare, INC. offers Home Health.
Where is Desert Regional Home Healthcare, INC. located?
Desert Regional Home Healthcare, INC. is located at 35325 Date Palm Drive, Suite 245b in Cathedral City, California.
What do families say about Desert Regional Home Healthcare, INC.?
Desert Regional Home Healthcare, INC. carries a 4.3 out of 5 rating from 4 Google reviews. Reviewers on Google (4.3 from 4 ratings) are split. Two praise individual nurses and therapists as kind, capable, and punctual, while a third describes a defensive agency that communicated poorly. Medicare has not yet published a star rating, and the agency has only been certified since 2025. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Desert Regional Home Healthcare, INC.?
Yes. Desert Regional Home Healthcare, INC. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Desert Regional Home Healthcare, INC.?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Desert Regional Home Healthcare, INC.?
Submit the Request Information form on this page, or contact Desert Regional Home Healthcare, INC. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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