1 / 6Texas HHSC
Families describe Silvermark as a small, privately owned residence in Plano where the owners are on-site daily and know each resident personally. Reviewers consistently praise the cleanliness, communication, and compassionate care, including for residents with dementia or traumatic brain injury. No negative reviews were reported in the available feedback.
AI-generated from reviews and community data.
Silvermark Assisted Living & Memory Care is a senior living community in Plano, Texas offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 47 reviews.
Silvermark Assisted Living & Memory Care is a small, privately owned community in Plano, Texas, licensed for assisted living and memory care with a capacity of six residents. Its intimate size enables highly personalized attention from both caregivers and ownership.
Families consistently praise the staff's genuine connection with residents. The owners and care team spend time learning residents' histories, reviewing photo albums with them, and engaging in activities like reading together. One family noted the staff "demonstrate exceptional compassion, expertise, kindness, helpfulness, and openness." Residents benefit from quality meals tailored to individual preferences, bright and spacious rooms where they can personalize their living space, and a quiet, country setting despite proximity to Plano's tollway corridor.
Beyond physical care, families emphasize the emotional and social engagement that sets the community apart. Activities keep residents engaged, and the environment supports both social time in common areas and private retreats. The ownership's daily on-site presence ensures accountability and continuity of care across the small team.
Silvermark holds a 4.7 out of 5 Google rating based on 47 family reviews, with families expressing relief at finding appropriate care, particularly for memory care needs, and gratitude for the peaceful, compassionate environment.
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Help Me Choose4.7overall · 47 ratings combined
4.7★ on Google (47)
Cheryl McAllister
Nov 2025
My dad is so happy and appreciative of the love and care he receives at Silvermark. He loves and is thankful to everyone. The owners and staff are very compassionate and committed to the family and residents care and wellbeing. We are truly blessed and thankful for having peace of mind by being surrounded with such wonderful caregivers and facility, in this sometimes difficult stage in life.
Kimberly Shapiro
Sep 2025
This place has exceeded my expectations on many levels. My sister suffered a TBI after being hit by a car last year. She is only 52 years old so finding a memory care faciity that met her needs was a challenge. Silvermark is bright, the staff is always happy, and they keep the residents busy with activities. The most important note to mention is this is a privately owned facility. Nik, the owner and his wife are onsite all the time, nearly every time I've been there. They care about the residents. This isn't a major corporation, it's a owned and managed by people who really care.
John DeSantis
Aug 2025
It was a difficult choice to make once my Mom required around-the-clock care. Silvermark is just off the tollway in Plano, but in a quiet, country setting. My Mom is happy and very well cared for. The care providers and management team look after more than just her physical well-being, but they spend time to know her. They look through her photo albums with her and learn her history. They communicate any issues I may need to know about. It’s privately owned, which is a plus after touring other corporately run facilities that had already changed hands during the time I was looking. The owners know all the residents and are active in their daily care. The staff is great too. I called Kathy at the front desk three times one day while planning the move and she was able to answer all my questions without having to “check with the board of directors.” My Mom has been at Silvermark a couple months now and I am fully convinced this was the best decision. For my Mom and for our whole family.
KL0Wn KiLLeR
Aug 2025
We looked at several facilities for my mother-in-law, but there was no comparison once we found Silvermark. The rooms are spacious, and she was able to keep her own furnishings. She can watch TV in the common area or retreat to her own room to watch her Netflix favorites. But the heart and soul of Silvermark are the people. The employees show compassion and excellence in everything they do. They truly care, letting us know any changes, accomplishments, ups or downs in Mom’s daily activities. They’re personally involved, which made this transition so much easier than expected. Silvermark feels like home
Carol Rossko
Aug 2025
So happy we chose Silvermark! Most importantly, Mom is happy there. She's a healthy, picky eater and loves the food. Her room is sizeable, bright and clean. She is cared for on a highly personal level by everyone, including the director and owners, who are on site and available daily. Every staff member knows what's going on with Mom at all times. Nick, one of the owners, reads to her! While shopping for a facility, Carrie came in on a Saturday to show me around as I was short on time. She continues to be available, communicative and responsive to any needs, no matter how small. The first thing I noticed was how open, airy, and clean it was. The residents were busy with activities and happy. And there was no smell! Other places I looked were dark with an overwhelming smell of industrial pine cleaners, (to cover other smells, no doubt.) I bring my dog to visit regularly and they even have "dog appreciation day" as one of the many events. They not only care for Mom, but they help our whole family learn how to care for her in this stage of her life. Silvermark has become an extension of our family.
Silvermark Assisted Living & Memory Care offers Assisted Living and Memory Care.
Silvermark Assisted Living & Memory Care is located at 2104 Merksem Ct in Plano, Texas.
Families describe Silvermark as a small, privately owned residence in Plano where the owners are on-site daily and know each resident personally. Reviewers consistently praise the cleanliness, communication, and compassionate care, including for residents with dementia or traumatic brain injury. No negative reviews were reported in the available feedback.
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