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Deer Park Health & Rehabilitation

306 Deer Park Road

2.6(32 ratings)· Nebo average: 2.5

Deer Park Health & Rehabilitation, photo 1

Quick Facts

Total units
140
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
140

What Families Think

Reviews of Deer Park Health & Rehabilitation are largely negative, with families describing serious care lapses, unsanitary conditions, and difficulty getting information from staff. A few more recent reviews note a change in ownership and early signs of improvement, though most feedback remains critical.

The Good

  • One reviewer noted early improvements after ownership change
  • Small acts of kindness from newer staff noted by one family

The Bad

  • Multiple reports of medical neglect, including bed sores and delayed hospital care
  • Reports of filthy bathrooms, foul odors, and unsanitary rooms
  • Families describe difficulty reaching nurses or getting updates
  • One report of medication monitoring failures affecting blood sugar control
  • One report of aggressive billing that depleted a resident's savings

AI-generated from reviews and community data.

Deer Park Health & Rehabilitation is a senior living community in Nebo, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.6 out of 5 across 32 reviews.

About Deer Park Health & Rehabilitation

Deer Park Health & Rehabilitation is a skilled nursing / long term care community in Nebo, North Carolina. The community is licensed for up to 140 residents.

Families rate Deer Park Health & Rehabilitation 2.6 out of 5 based on 32 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Deer Park Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Deer Park Health & Rehabilitation

2.6overall · 32 ratings combined

2.6★ on Google (32)

Carrie Nivens

Apr 2026

via Google

There aren't enough words to describe the horror this place has put upon my parents who chose this place. My dad died in 2021 after failed CPR was administered by the incompetent staff. My mom initially went there after a broken ankle for rehabilitation. That never happened and now after approximately 8 years, she is bedridden in hospice care. During this time they forced the sale of her home and have ran through over $300k. They are money hungry! My brother and I live over 1-2 hours away so we call to get updates from time to time. It's almost impossible to get a nurse to get an update.The administration have attitudes when I try to talk to them. The horrendous smell of urine hits you as soon as you walk in the door. This nursing home is old and in terrible shape. It should be shut down! These patients should be taken care of in a better facility, especially after all the money that is demanded from the families.

Carol “Cherry” Rumfelt

Jul 2025

via Google

This is the most in my opinion horrible unprofessional institution that needs the state to come in and shut them down. They let a family member get bed sores he also feel and asked to go to the hospital and was refused that right after hitting his head. Please do not let your family or friends be even your enemies go here!!!!!

Charles Clemons

Apr 2024

via Google

If you care about your love ones I wouldn't put them in deer park. My has been there 2 times. The first time they didn't check her blood sugar and it got up 500. She was blind until I made them test her 2 times a day. I went up to see her this morning and she told me her sugar fell she them and they said you need some chocolate and the lady left and never came back. They don't care. They need new presonsonle there . Do not use deer park.

Jodi Bowman

Jan 2024

via Google

I would not give this rat hole a 1 if I was able! The most disgusting place to put a human ever. Bad service. My sister was there with pneumonia and they kept the air conditioning on her! She was almost lethargic by the second morning! There was no chair to sit in until I went and got one, no food trays to put your tray on, no soap, filthy toilets, sinks and bathrooms! Filthy rooms! It needs to be shut down.

Cindy Thompson

Aug 2022

via Google

At the moment I am leaving a three star my mother in law is in this facility.in the beginning was very rough but I do see changes happening with the care as the ownership hands have changed.progress takes time but it is happening.the building up keep seriously needs updated but…I do believe as we pop in unannounced periodically—that care of my mother in law is getting much better.also today I noticed a new housekeeper who actually greeted her,hugged her and made her smile…those small things are very huge things to her.so today is a three star and a thank you.hopefully next time as things change,so will my stars!!! Keep up the improvements.good job

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Government Inspection History

7 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 14, 2025Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

Jun 24, 2025Health ComplaintHealth Standard17 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 30, 2025

  • Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Severity G of L: actual harm, isolatedCorrected Aug 14, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 14, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 14, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025

Aug 16, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 10, 2024

Jul 2, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 10, 2024

Apr 25, 2024Fire Safety StandardHealth ComplaintHealth Standard21 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 21, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 21, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 21, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected May 21, 2024

Dec 1, 2022Fire Safety StandardHealth Standard5 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2023

Apr 12, 2021Fire Safety Standard2 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2021

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Deer Park Health & Rehabilitation offer?

Deer Park Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Deer Park Health & Rehabilitation located?

Deer Park Health & Rehabilitation is located at 306 Deer Park Road in Nebo, North Carolina.

What do families say about Deer Park Health & Rehabilitation?

Reviews of Deer Park Health & Rehabilitation are largely negative, with families describing serious care lapses, unsanitary conditions, and difficulty getting information from staff. A few more recent reviews note a change in ownership and early signs of improvement, though most feedback remains critical.

How did Deer Park Health & Rehabilitation do on recent health and safety inspections?

Deer Park Health & Rehabilitation had 7 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Deer Park Health & Rehabilitation?

Submit the Request Information form on this page to connect with Deer Park Health & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Deer Park Health & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.

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