4.6(18 ratings)· Kennewick average: 4.3
Families describe DAY-TO-DAY HOME CARE as a reliable, closely-run home health and hospice agency serving Kennewick, praising owner Nancy and her caregivers for showing up as scheduled and knowing each client's specific needs. Reviewers highlight quick response times when situations escalate, including handling a medical emergency, and note the agency can flex hours as care needs increase.
AI-generated from reviews and community data.
DAY-TO-DAY HOME CARE is a home health and hospice community in Kennewick, Washington.
Families rate DAY-TO-DAY HOME CARE 4.6 out of 5 based on 18 Google reviews.
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Help Me Choose4.6overall · 18 ratings combined
4.6★ on Google (18)
Sarah Crawford
Apr 2026
Nancy and her team are amazing!!! They came in quickly and graciously during one of the hardest times of our lives to care for our elderly and disabled loved one. My heart and mind are at ease knowing they care for her with compassion and skill. I completely trust Nancy and her team as they continue to provide excellent and kind care for our loved one ❤️
Patricia Guyll
Apr 2026
We have been very impressed with Day To Day Homecare. Nancy and her caregivers are professional and truly care about their patients. My husband enjoyed chatting with the girls. He was comfortable during showers and the overall caring they provided. One of the girls was here when he had a seizure and was able to control the situation until the ambulance came. We would highly recommend Day To Day services as they are the best!!! Gary and Patricia
Gary Scheidegger
Feb 2026
As one who has had experience with multiple home health care agencies, I can speak to what sets Day-to-Day (D2D) apart. Others have commented on how caring the D2D aides are. I would echo those comments, but also point out that most home health aides are caring, regardless of agency. What D2D delivers are two assurances: (1) An aide will show up at the appointed time, and (2) that aide will know your particular needs and procedures. We have been using D2D since 2023. In that time an aide has failed to show up exactly once. We once had an agency that called out more often than that each month. But there are other agencies that will reliably send someone. Where D2D stands ALONE is on the second point, which they achieve by having a sufficient number of possible substitutes if your usual aide does call out. Other, even highly rated, agencies treat aides as fungible resources. You train D2D once on any given task or procedure. From then on they train each other. You never know when two aides are going to show up, with one being a trainee. You don't pay for the trainee's time, despite D2D's hourly rate being very competitive. In 3 years, D2D has failed us on Point 1 once, but never on Point 2. Let that sink in. Of course, to achieve this level of service, there will be tradeoffs. The first one is money. As noted, their rates are competitive, but you must pay a week ahead of time. I don't know if they work with private insurers, but they do not work with DSHS. So for us, at least, it's cash up front. The second tradeoff is that you also have to be predictable. If something comes up and you need an aide tomorrow (or even later this week), they will likely not be able to accommodate. Of course you can always cancel a shift, but as noted above, you've already paid for it. This is one reason D2D is not our only agency. Sometimes things do come up and we do need an aide on an emergency basis. So for that we stay on friendly terms with Family Resource Home Care.
Beth Griswold
Feb 2026
After wandering away from Brookdale Canyon Lakes my 99 year old mother was required to have 24/7 care coverage. Day to Day was great. Within 24 hours we met and they coverage begin immediately. The care givers were very good interacting with mom whenever she was awake. Great care for her physical and mental needs. They even helped pack her apartment for her move.
Debra Dority
Nov 2025
I truly do not know what we would have done without Nancy and all of the caregivers at Day-to-Day Home Care! My parents were living in independent living, but declining rather quickly. We knew they needed more support and were so happy when we met with Nancy and the other folks at Day-to-Day, as they were very willing to work with us on the hours my parents needed, and were so warm and kind while meeting with and assessing my parents. It became clear very quickly that my parents needed to move into assisted living and/or memory care but, until we could make those arrangements, Day-to-Day was able to increase their hours and their services right away, even just ‘checking in’ on my parents when they were in the same facility. When I tell you that I don’t know what we would have done without them- know that I truly mean it. The caregivers were always so patient and kind, and they took good care of my parents. We are so thankful that they are in the community!
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