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D'Youville Center For Advanced Therapy

1071 Varnum Avenue

3.1(16 ratings)· Lowell average: 3.8

D'Youville Center For Advanced Therapy, photo 11 / 5

Quick Facts

Total units
33
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
33
Future expansion
Adding affordable assisted living soon
Facility size
Licensed for up to 33 residents

What Families Think

Reviews for D'Youville Center For Advanced Therapy are mixed, with families praising the therapists and several aides while others describe serious lapses in basic care and communication. Experiences seem to vary a lot depending on which staff member is assigned, especially at night.

The Good

  • Therapists rated "A+" by reviewer
  • Many nurses and aides called friendly and compassionate
  • One aide, Orlando, praised for excellent care
  • Positive outcomes after hip and knee replacement rehab

The Bad

  • One report of unprofessional, angry night nurse
  • Meal order errors reported by multiple reviewers
  • One account of neglect: skipped meals, left in urine
  • No pharmacy on-site causing medication delays

AI-generated from reviews and community data.

D'Youville Center For Advanced Therapy is a senior living community in Lowell, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 16 reviews.

About D'Youville Center For Advanced Therapy

D'Youville Center For Advanced Therapy is a skilled nursing and long-term care facility in Lowell, Massachusetts, with a licensed capacity of 33 residents.

Family experiences at the facility are mixed. Several families praise the therapeutic staff and certain caregivers, one noted therapists deserve "an A+" and another highlighted an aide's caring approach during post-surgical recovery. However, other families describe serious concerns: delayed pain medication (waiting up to 5 hours past due times because the pharmacy is off-site), inconsistent meal service with wrong or missing items, and lapses in basic care and dignity. Communication issues and staff attitudes toward both residents and families have been mentioned in reviews.

The facility holds a 3.1 out of 5 rating across 16 Google reviews. While some families found compassionate individual staff members, others reported declining resident conditions and unresponsive management when concerns were raised.

Types of Care at D'Youville Center For Advanced Therapy

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of D'Youville Center For Advanced Therapy

3.1overall · 16 ratings combined

3.1★ on Google (16)

Linda Poirier

Sep 2025

via Google

As far as the Therapists, I would give it an A+. Most of the nurses were wonderful. Friendly aids and staff. CONS: Pharmacy not located on premises. Initially waited for 5 hours past my due time to receive pain meds. After that, absolutely had to request meds 1/2 - 3/4 hour ahead of due time. Language problem at night. Had a male nurse one night that completely lost his cool after repeatedly requesting pain meds. Came in yelling that it wasn’t his fault and that he had no help. Extremely unprofessional.

Kaye Pleacher

Aug 2023

via Google

I have to give a star to make a comment and right now, they don't even deserve that. Since my grandmother in law has been here, she has been met with pca's humiliating her, PT's telling her she doesn't want to do the work instead of supporting her, she has been skipped for meals and made to lay in her own urine. I have brought up the dismal care to the staff and I was met with attitudes and platitudes and no changes. If you care about your loved ones, do not send them here.

Robin Witts

Apr 2023

via Google

My mother was a patient doing supposed rehab last year after a short hospital stay due to Ulcerative Colitis. She arrived at the facility and immediatley started declining. They did nothing but tell me every day she was not cooperating. For my family the outcome was very sad because on the last visit I had to make a scene to get my Mother out of there and back to the hospital becasue she was so bad. Ultimately she passed away not even a week later. Experience was terrible and I would be very careful with this place. Not all they say it is. Awful care and a dirty place.

Linda Jackson

Nov 2021

via Google

It was my first time being at D’Youville Rehab and I can only speak for myself, my caretakers assigned to me as well as the two nursing students to the cleaning crew. through my seven day stay they were so nice and compassionate. I loved everyone I had. The only down fall was their meals, (I didn’t get what was ordered or it was missing items, or they replaced it with something you never asked for, I wished they could have called our room asking if we would like a particular replacement) but I would still give them the five stars.

Linda Sands

Sep 2016

via Google

My mom has been here twice. Once after a hip replacement and now a knee replacement. The staff and care is wonderful. Her aid Orlando is taking excellent care of her! She says he's caring, thoughtful and good to everyone! She is very thankful to have him help her get through this!!

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Government Inspection History

5 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 25, 2025Fire Safety StandardHealth Standard7 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 15, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2025

Aug 21, 2024Fire Safety StandardHealth Standard13 citations
  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2024

  • Meet other general requirements that are deficient.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Have an alternate power supply for its alarm system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

Apr 9, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024

Oct 16, 2023Health Complaint1 citation
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2023

Aug 23, 2023Fire Safety StandardHealth Standard3 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does D'Youville Center For Advanced Therapy offer?

D'Youville Center For Advanced Therapy offers Skilled Nursing / Long Term Care.

Where is D'Youville Center For Advanced Therapy located?

D'Youville Center For Advanced Therapy is located at 1071 Varnum Avenue in Lowell, Massachusetts.

What do families say about D'Youville Center For Advanced Therapy?

Reviews for D'Youville Center For Advanced Therapy are mixed, with families praising the therapists and several aides while others describe serious lapses in basic care and communication. Experiences seem to vary a lot depending on which staff member is assigned, especially at night.

How did D'Youville Center For Advanced Therapy do on recent health and safety inspections?

D'Youville Center For Advanced Therapy had 5 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit D'Youville Center For Advanced Therapy?

Submit the Request Information form on this page to connect with D'Youville Center For Advanced Therapy and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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