MyLivingChoice

Cypress Pointe Health Campus

600 West National Road

4.2(59 ratings)· Englewood average: 3.8

Cypress Pointe Health Campus, photo 11 / 5

Quick Facts

Total units
70
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
70
Nearby amenities
Walking distance to library, grocery, park, and churches

What Families Think

Cypress Pointe Health Campus in Englewood, Ohio is a skilled nursing and long-term care community that also offers independent living, assisted living, memory care, and adult day services on one campus. Most reviewers describe warm, attentive staff and a smooth rehab experience, though one report raises serious concerns about medication management and fall safety.

The Good

  • Rehab stays described as stress-free with attentive care
  • Staff called kind, patient, and invested in residents
  • Independent living villas kept clean and well-maintained
  • Wide range of activities keeps residents engaged
  • Close to library, grocery store, park, and churches

The Bad

  • One serious report of over-medication and lack of fall protocols
  • Same report cites missed follow-through on doctor visits
  • One reviewer felt administration was unresponsive to concerns about care and billing

AI-generated from reviews and community data.

Cypress Pointe Health Campus is a senior living community in Englewood, Ohio offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 59 reviews.

About Cypress Pointe Health Campus

Cypress Pointe Health Campus is a 70-bed skilled nursing and long-term care facility in Englewood, Ohio, part of the Trilogy Health Services Corporation. The campus also operates assisted living and memory care units, serving families across multiple levels of care.

Families consistently praise the staff warmth and attentiveness. One reviewer noted her sister receives morning and evening medications reliably, eliminating worry about missed doses. Another described staff as "amazing" across all shifts, with "the most caring and professional" approach to both direct care and group activities. Cleanliness and facility maintenance appear reliable throughout, and families highlight the welcoming atmosphere and regular programming. One family wrote that "you can tell they are all invested" in their loved ones' wellbeing.

However, reviews surface serious concerns alongside strengths. Some families report communication gaps, one experienced no callback from nursing leadership after repeated messages. Others describe critical care gaps in skilled nursing and billing errors that created unexpected insurance disputes. One family raised severe allegations about malnutrition and dehydration under facility care. These negative accounts, though fewer, carry substantial weight and suggest inconsistent quality across departments or shifts.

Cypress Pointe holds a 4.2-star rating across 59 Google reviews, with strong five-star endorsements balanced against stark one-star accounts of care failures. Prospective families should investigate current practices in skilled nursing and administrative responsiveness before admission.

Types of Care at Cypress Pointe Health Campus

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Cypress Pointe Health Campus

4.2overall · 59 ratings combined

4.2★ on Google (59)

Susan Makowski

Jul 2026

via Google

Enjoy lunch with my friends and playing trivia. Best potato soup.

James Segi

Jul 2026

via Google

We enjoy trivia, and the other events! They serve a great lunch! It gets us out and moving!

Verlaine Terrace

Jul 2026

via Google

The Senior Lunches are nice for food , games and good fellowship.

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Government Inspection History

6 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 11, 2025Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025

Sep 18, 2025Fire Safety StandardHealth Standard2 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2025

Jul 23, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2024

Oct 16, 2023Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2023

Oct 13, 2022Fire Safety StandardHealth Standard10 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022

Oct 17, 2019Fire Safety StandardHealth Standard10 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2019

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2019

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 5, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cypress Pointe Health Campus offer?

Cypress Pointe Health Campus offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Cypress Pointe Health Campus located?

Cypress Pointe Health Campus is located at 600 West National Road in Englewood, Ohio.

What do families say about Cypress Pointe Health Campus?

Cypress Pointe Health Campus in Englewood, Ohio is a skilled nursing and long-term care community that also offers independent living, assisted living, memory care, and adult day services on one campus. Most reviewers describe warm, attentive staff and a smooth rehab experience, though one report raises serious concerns about medication management and fall safety.

How did Cypress Pointe Health Campus do on recent health and safety inspections?

Cypress Pointe Health Campus had 6 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cypress Pointe Health Campus?

Submit the Request Information form on this page to connect with Cypress Pointe Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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