Susan Makowski
Jul 2026
Enjoy lunch with my friends and playing trivia. Best potato soup.
1 / 5CMS Care Compare
Cypress Pointe Health Campus in Englewood, Ohio is a skilled nursing and long-term care community that also offers independent living, assisted living, memory care, and adult day services on one campus. Most reviewers describe warm, attentive staff and a smooth rehab experience, though one report raises serious concerns about medication management and fall safety.
AI-generated from reviews and community data.
Cypress Pointe Health Campus is a senior living community in Englewood, Ohio offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 59 reviews.
Cypress Pointe Health Campus is a 70-bed skilled nursing and long-term care facility in Englewood, Ohio, part of the Trilogy Health Services Corporation. The campus also operates assisted living and memory care units, serving families across multiple levels of care.
Families consistently praise the staff warmth and attentiveness. One reviewer noted her sister receives morning and evening medications reliably, eliminating worry about missed doses. Another described staff as "amazing" across all shifts, with "the most caring and professional" approach to both direct care and group activities. Cleanliness and facility maintenance appear reliable throughout, and families highlight the welcoming atmosphere and regular programming. One family wrote that "you can tell they are all invested" in their loved ones' wellbeing.
However, reviews surface serious concerns alongside strengths. Some families report communication gaps, one experienced no callback from nursing leadership after repeated messages. Others describe critical care gaps in skilled nursing and billing errors that created unexpected insurance disputes. One family raised severe allegations about malnutrition and dehydration under facility care. These negative accounts, though fewer, carry substantial weight and suggest inconsistent quality across departments or shifts.
Cypress Pointe holds a 4.2-star rating across 59 Google reviews, with strong five-star endorsements balanced against stark one-star accounts of care failures. Prospective families should investigate current practices in skilled nursing and administrative responsiveness before admission.
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Help Me Choose4.2overall · 59 ratings combined
4.2★ on Google (59)
Susan Makowski
Jul 2026
Enjoy lunch with my friends and playing trivia. Best potato soup.
James Segi
Jul 2026
We enjoy trivia, and the other events! They serve a great lunch! It gets us out and moving!
Larry Cline
Jul 2026
Always fun and great food.
Verlaine Terrace
Jul 2026
The Senior Lunches are nice for food , games and good fellowship.
Maretta Lenord
Jul 2026
Nice meals<br>Sweet fellowship
6 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2019
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2019
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 5, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Cypress Pointe Health Campus offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Cypress Pointe Health Campus is located at 600 West National Road in Englewood, Ohio.
Cypress Pointe Health Campus in Englewood, Ohio is a skilled nursing and long-term care community that also offers independent living, assisted living, memory care, and adult day services on one campus. Most reviewers describe warm, attentive staff and a smooth rehab experience, though one report raises serious concerns about medication management and fall safety.
Cypress Pointe Health Campus had 6 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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