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Cupertino Healthcare & Wellness

22590 Voss Avenue

3.9(87 ratings)· Cupertino average: 4.6

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Quick Facts

Total units
170
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
170
Care focus
Skilled nursing with dialysis and orthopedic care
Stay length
Accepts both short-term and long-term rehab patients

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Cupertino Healthcare & Wellness are sharply mixed, with some families praising specific nurses and staff for attentive, compassionate rehab care, while others report serious lapses including delayed medical response, medication errors, and poor communication during a family crisis. The wide gap between glowing and alarming accounts suggests care quality may vary significantly depending on shift, staff, and circumstance.

What reviewers praise

  • Specific nurses and CNAs praised by name for compassion
  • Staff described as attentive and responsive to family questions
  • Helped with bathing, meals, walking, and daily rehab
  • Marketing director offered personal facility tour before admission
  • One reviewer's mother improved during multiple rehab stays

What reviewers flag

  • One report of delayed care leading to sepsis and repeated hospitalizations
  • One report of a forged signature on care documents
  • One report of missing or unavailable DNR paperwork
  • One report of unanswered calls and no follow-up after a resident's death

AI-generated from reviews and community data.

Cupertino Healthcare & Wellness is a senior living community in Cupertino, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 87 reviews.

About Cupertino Healthcare & Wellness

Cupertino Healthcare & Wellness Center is a skilled nursing and rehabilitation facility in Cupertino, California, providing 24-hour nursing care in a compassionate environment. The center serves patients requiring short-term or long-term skilled nursing and rehabilitation services, with a team-based approach to comprehensive treatment.

The facility offers a range of specialized medical services including medication management, wound care, orthopedic care, and dialysis care. Rehabilitation services are delivered by experienced nurses and therapists who work directly with patients to develop personalized treatment plans aimed at restoring mobility, strength, and independence.

The center emphasizes therapeutic care through its team of professionally trained therapists and nurses committed to providing personalized attention and around-the-clock care. Services are designed to promote overall well-being and recovery, with attention to the physical, mental, and spiritual aspects of each patient's experience.

Amenities and special services are offered to enhance residents' stays and provide opportunities for engagement, recreation, and socialization during their time at the facility.

Types of Care at Cupertino Healthcare & Wellness

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Cupertino Healthcare & Wellness

3.9overall · 87 ratings combined

3.9★ on Google (87)

S W

May 2026

via Google ↗ · Report

Not sure what planet these reviewers stay on but, it ain't this one. My mother's signature has been signed on various documents without permission. (Thanks Oliver) She recently contracted Sepsis from multiple UTI infections caused from her not being helped in a timely manner. Not too mention her blood pressure sky rocketing because she was receiving no meds for this particular issue. Her rehab payments were suspended by insurance because the clinic stopped rehabbing her legs three years ago for no reason. El Camino Hospital informed me the med list they received had 3 medications listed. None that would actually treat a UTI or High blood pressure. And nothing that would help with her diabetes. This place is unprepared during the PM shift and my mother has been to the hospital multiple times in the past few months. Why did I receive a call at 10pm about a bed sore? This place dropped the ball a long time ago and my mother almost died because of it. She can't talk now, maybe because she was sitting in a room with no contact or working television. Staff unwilling to take her out her bed so she was forced to stare at a wall all day. Social worker calling and asking about DNR paperwork she said wasn't available. Only to mysteriously be found when she is admitted to the hospital a few weeks later. And low and behold, it was not my mother's signature. 22590 Voss Avenue Cupertino CA is where you send your loved ones to turn into vegetables. Go visit the patio area and take a look yourself. Yes my mom came in talking just fine and asking me to bring her denny's all the time. She just needed help with leg injuries and now I might not have my mom around for my birthday in June. I messed up allowing her to stay here and I might have to pay for this mistake, for as long as I live.

ELIYA HALIVA

Apr 2026

via Google ↗ · Report

I am beyond frustrated and deeply upset with the complete lack of communication and basic human decency from this facility. Someone very important to me passed away here last week, and ever since then I have been calling every single day, trying to reach someone, especially the social worker. Every day I am told “we will call you back.” And every single day, no one does. Not once. Instead, I am left chasing them over and over again, only to be told later that the office is closed and that I should “try again tomorrow.” Then the same exact thing repeats. This is not a one-time mistake, this is a pattern of neglect and complete disregard. It is shocking and unacceptable to treat people this way, especially when they are grieving and simply trying to get answers. The lack of responsibility, empathy, and professionalism is appalling. No one should have to beg for a simple phone call back during such a painful time. This experience has added unnecessary stress and emotional distress on top of an already devastating loss.

Jose Pena

Apr 2026

via Google ↗ · Report

My aunt goes here and the staff have been solid from day one. They keep me in the loop, answer questions without rushing, and treat her with pure kindness. It’s a relief knowing she’s in good hands. Lisset Is the next nurse!

Diane P

Apr 2026

via Google ↗ · Report

I had a great experience at Cupertino Health thanks to Ally at the front desk. She willingly goes above and beyond to help everyone, always welcoming patients and family members with a warm smile and making the whole process feel smooth and comfortable. Thank you! Nurse Lizette helped my grandmother rehabilitate, and we truly miss her!

joy liu

Feb 2026

via Google ↗ · Report

When we were searching for a rehabilitation facility for my mom, we had several options that were willing to accept her. With so many choices, I truly didn’t know which one would be the right fit for her condition. Jovir, the Director of Marketing, contacted me and suggested that I personally visit the facility to see it with my own eyes before making a decision. On a rainy night, I drove there. He walked me through every part of the facility and showed me the residents’ rooms. With his honesty and professionalism, he patiently answered all my questions and helped me feel more at ease. What does it mean to feel “warm in the heart”? To me, it means seeing people care for my mother — who has multiple chronic illnesses — with genuine kindness and compassion. My mom was transferred from the hospital to this facility, and from day one until now (her fourth stay), every nurse and CNA has treated her with such dedication. They help her with bathing, cleaning, meals, and walking every single day. Every moment I have been there, I have carefully observed their care and service. It has deeply touched my heart. Truly. They do their work with sincerity, passion, and professionalism. In many ways, they care for her even better and more skillfully than I can as her daughter. I sincerely appreciate the hard work and compassion of Nancy Portal, John Cacola, Ciro Yuniz, and the entire team. Words cannot fully express my gratitude. Thank you for being such wonderful human beings and for providing exceptional care to our beloved seniors. You are truly the best. Thumb up for 10 stars!!!!

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By submitting, you're okay with us and Cupertino Healthcare & Wellness reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

20 inspection visits in the last three years, 99 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 23, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

Feb 12, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026

Dec 22, 2025Fire Safety StandardHealth Standard22 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2026

Dec 3, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2025

Jun 3, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2025

Dec 17, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

Sep 11, 2024Health Complaint1 citation
  • Honor the resident's right to choose his or her attending physician.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024

Aug 27, 2024Health Complaint1 citation
  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024

Jul 31, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024

Jun 10, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 25, 2024

May 31, 2024Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024

Apr 18, 2024Health Complaint1 citation
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2024

Mar 26, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2024

Jan 9, 2024Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2024

Oct 7, 2023Health Complaint2 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

Sep 6, 2023Health Complaint1 citation
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2023

Sep 5, 2023Health Complaint1 citation
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2023

Jul 8, 2023Health Complaint1 citation
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 6, 2023

Jul 5, 2023Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2023

Jul 26, 2021Fire Safety StandardHealth Standard43 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Sep 22, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity G of L: actual harm, isolatedCorrected Sep 22, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2021

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Provide family notifications of emergency plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021

  • Provide primary/alternate means for communication.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cupertino Healthcare & Wellness offer?

Cupertino Healthcare & Wellness offers Skilled Nursing / Long Term Care.

Where is Cupertino Healthcare & Wellness located?

Cupertino Healthcare & Wellness is located at 22590 Voss Avenue in Cupertino, California.

What do families say about Cupertino Healthcare & Wellness?

Cupertino Healthcare & Wellness carries a 3.9 out of 5 rating from 87 Google reviews. Reviews for Cupertino Healthcare & Wellness are sharply mixed, with some families praising specific nurses and staff for attentive, compassionate rehab care, while others report serious lapses including delayed medical response, medication errors, and poor communication during a family crisis. The wide gap between glowing and alarming accounts suggests care quality may vary significantly depending on shift, staff, and circumstance. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Cupertino Healthcare & Wellness do on recent health and safety inspections?

Cupertino Healthcare & Wellness had 20 government inspection visits in the last three years, with 99 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cupertino Healthcare & Wellness?

Submit the Request Information form on this page, or contact Cupertino Healthcare & Wellness directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Cupertino Healthcare & Wellness? Claim this listing to update photos, pricing, and details. It's free.

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