MyLivingChoice

Cumberland House

140 Kates Korner

4.3(11 ratings)· Crossville average: 4.6

Cumberland House — photo 11 / 4

Quick Facts

Respite care
Offers short-term respite hospice stays
Care approach
Addresses medical, emotional and spiritual needs

What Families Think

Most reviewers describe Cumberland House as a compassionate hospice and home health provider that supported both patients and families through end-of-life care, though one family raised serious concerns about medication management and communication.

The Good

  • Staff described as loving and kind
  • Praised for supporting family members, not just patients
  • Addressed medical, emotional and spiritual needs
  • Multiple reviewers call caregivers 'family'

The Bad

  • One report of alleged medication overdose and neglect
  • One account of poor communication with family during care
  • One reviewer found patient in unclean condition

AI-generated from reviews and community data.

About Cumberland House

Cumberland House is a home health and hospice community in Crossville, Tennessee.

Families rate Cumberland House 4.3 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

4.3overall · 11 ratings combined

4.3★ on Google (11)

Beverly Tyler

May 2026

via Google

Hospice of Cumberland county took excellent care of my husband at home and also at the Cumberland house all the staff are angles!!

Stella Fussell

Nov 2023

via Google

My dad walked into Cumberland House Hospice, talking, feeding himself and using the restroom facilities with a little assistance October 8, 2023 and CHH staff began administering lethal doses of narcotics (i.e., morphine, fentanyl, ativan, xanax, and more) within 10 hours after my dad arrived. My dad had Alzheimer's and not a disease or illness with pain. The staff at Cumberland House never contacted my family (our mom), nor did CHH receive permission to administer such dangerous medications to my dad. My mom called every day during the short, supposed to be (5) day respite and CHH staff continued to report to mom that dad was fine and resting. Now, my family knows dad was unconscious and unresponsive and that information was not transmitted by anyone to my mom or any family member, until the last day when we were to pick my dad up from CHH, we received a phone call at 4:00 am stating my dad was dying, and my dad did die the following day because he was overdosed. My dad was never cared for, and left laying in filth! We arrived to find my dad curled in a fetal position, the smell emanating from dad was putrid due to the extreme negligence of Cumberland hospice house facility staff. Please heed to my warning and do not use this facility. Our family experienced a horror story and nightmare that we will never forget. I pray those who need to read this review will, and they can advocate for loved ones and make better choices in care.

Traci Henderson

Nov 2023

via Google

My father was in 2 homes before coming to The Cumberland House. Not only my father, but all of the family, were treated with love and kindness the entire 9 months he was there. My family cannot say enough about the wonderful care he was given and we now call every caregiver there family. We would recommend anyone to go there, it made a hard situation much easier! Thank you Cumberland House! 🩷

Rebekah Hodge

Aug 2023

via Google

Took such great care of my lifelong love and children's father. Couldn't ask for better

Evelyne Kornreich

Sep 2020

via Google

My mother spent her last weeks of life at Cumberland House in a very caring and special atmosphere. The staff was excellent in meeting all her needs (medical, emotional and spiritual). They were devoted to making her end of life as comfortable a time as possible and were very supportive of family members as well.

Request information

Ask about availability, pricing, or a tour. Your details go only to Cumberland House — never sold or shared.

Work at Cumberland House? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Crossville.