MyLivingChoice

Cumberland House

140 Kates Korner

4.3(11 ratings)· Crossville average: 4.5

Cumberland House, photo 11 / 4

Quick Facts

Respite Care
Offers short-term respite hospice stays
Staffing
24-hour on-site staff availability
Spiritual Support
On-site chapel and religious services offered

What Families Think

Cumberland House is a hospice and home health care community in Crossville, Tennessee, with a 4.3 rating from 11 Google reviews. Most reviewers describe compassionate, family-like care during a loved one's final days, though one detailed and serious complaint raises concerns about medication practices and communication.

The Good

  • Staff described as compassionate and treating families like family
  • Attention to emotional and spiritual needs at end of life
  • Consistent praise for care during hospice stays
  • On-site chapel and religious services available

The Bad

  • One detailed report alleges improper medication administration and poor communication
  • One reviewer described neglect and unsanitary conditions in a specific case

AI-generated from reviews and community data.

Cumberland House is a home care agency serving Crossville, Tennessee offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Chapel / Religious Services. Families rate it 4.3 out of 5 across 11 reviews.

About Cumberland House

Cumberland House is a home health and hospice community in Crossville, Tennessee.

Families rate Cumberland House 4.3 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Cumberland House

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Medication Management

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Help Me Choose

Reviews of Cumberland House

4.3overall · 11 ratings combined

4.3★ on Google (11)

Beverly Tyler

May 2026

via Google

Hospice of Cumberland county took excellent care of my husband at home and also at the Cumberland house all the staff are angles!!

Stella Fussell

Nov 2023

via Google

My dad walked into Cumberland House Hospice, talking, feeding himself and using the restroom facilities with a little assistance October 8, 2023 and CHH staff began administering lethal doses of narcotics (i.e., morphine, fentanyl, ativan, xanax, and more) within 10 hours after my dad arrived. My dad had Alzheimer's and not a disease or illness with pain. The staff at Cumberland House never contacted my family (our mom), nor did CHH receive permission to administer such dangerous medications to my dad. My mom called every day during the short, supposed to be (5) day respite and CHH staff continued to report to mom that dad was fine and resting. Now, my family knows dad was unconscious and unresponsive and that information was not transmitted by anyone to my mom or any family member, until the last day when we were to pick my dad up from CHH, we received a phone call at 4:00 am stating my dad was dying, and my dad did die the following day because he was overdosed. My dad was never cared for, and left laying in filth! We arrived to find my dad curled in a fetal position, the smell emanating from dad was putrid due to the extreme negligence of Cumberland hospice house facility staff. Please heed to my warning and do not use this facility. Our family experienced a horror story and nightmare that we will never forget. I pray those who need to read this review will, and they can advocate for loved ones and make better choices in care.

Traci Henderson

Nov 2023

via Google

My father was in 2 homes before coming to The Cumberland House. Not only my father, but all of the family, were treated with love and kindness the entire 9 months he was there. My family cannot say enough about the wonderful care he was given and we now call every caregiver there family. We would recommend anyone to go there, it made a hard situation much easier! Thank you Cumberland House! 🩷

Rebekah Hodge

Aug 2023

via Google

Took such great care of my lifelong love and children's father. Couldn't ask for better

Evelyne Kornreich

Sep 2020

via Google

My mother spent her last weeks of life at Cumberland House in a very caring and special atmosphere. The staff was excellent in meeting all her needs (medical, emotional and spiritual). They were devoted to making her end of life as comfortable a time as possible and were very supportive of family members as well.

Care at Home Details

Provided by Cumberland House. Confirm current rates and availability when you call.

Services

  • Companionship

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Cumberland House, never sold or shared.

Frequently Asked Questions

What types of care does Cumberland House offer?

Cumberland House offers At-Home Care.

Where is Cumberland House located?

Cumberland House is located at 140 Kates Korner in Crossville, Tennessee.

What do families say about Cumberland House?

Cumberland House is a hospice and home health care community in Crossville, Tennessee, with a 4.3 rating from 11 Google reviews. Most reviewers describe compassionate, family-like care during a loved one's final days, though one detailed and serious complaint raises concerns about medication practices and communication.

How can families visit Cumberland House?

Submit the Request Information form on this page to connect with Cumberland House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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