Robin Kling
Jun 2026
I am in this plave it sucks!!! He call bell time is almost 30 minutes per calland i fell out of bed see my facebook of pictures and the dint check up in you snd the bed was set up incorrectly dint send family tothis place
1 / 6CMS Care Compare
Cumberland Crossings Retirement Community is a skilled nursing and long-term care community in Carlisle, Pennsylvania, with a 3.6 out of 5 rating from 36 Google reviews. No detailed review text or amenity information was provided, so specific family feedback isn't available here.
AI-generated from reviews and community data.
EverTrue Cumberland Crossings is a senior living community in Carlisle, Pennsylvania offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.6 out of 5 across 36 reviews.
Cumberland Crossings Retirement Community is a skilled nursing / long term care community in Carlisle, Pennsylvania. The community is licensed for up to 58 residents.
Families rate Cumberland Crossings Retirement Community 3.6 out of 5 based on 36 Google reviews.
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Help Me Choose3.6overall · 36 ratings combined
3.6★ on Google (36)
Robin Kling
Jun 2026
I am in this plave it sucks!!! He call bell time is almost 30 minutes per calland i fell out of bed see my facebook of pictures and the dint check up in you snd the bed was set up incorrectly dint send family tothis place
Paulina Herzigovia
Feb 2026
My father had pancreatic cancer and was admitted to that facility and he was cared for in such a kind, respectful, professional way until he passed. He was made comfortable and kept impeccably clean. The staff to include Jenn and Rosa were literally angels who cared for my father as if he were an infant-keeping him clean and preserving his dignity. The PT, OT and nursing staff all did every possible thing they could for him. Even Lisa , the bus driver drove him to appointments and made him smile. The job of caring for aging and extremely ill patients is hard physically and mentally but in the instance of my father - the staff did it seamlessly until he passed safely and out of pain. For this, I am forever grateful.
Doris Albrecht
Oct 2025
The staff at Cumberland Crossing have been wonderful. I misunderstood a situation that had occurred with my mother, who was transferred from a hospital yesterday. I lashed out at the Nurse Practitioner, the Director of Nursing and the Assistant Director of Nursing. All three of them were patient with me and handled the entire situation with complete professionalism. I truly believe that my mother will receive the best care here at Cumberland Crossing.<br>I think that the takeaway lesson for me should be shared with other patients and their families: don't jump to conclusions about situations, particularly in health-care. Had I only raised my questions and concerns in a rational manner the whole mess could have easily been resolved. I lost my temper based on erroneous assumptions and I caused damage. I will forever regret my words and actions.<br>Cumberland Crossing has a totally dedicated staff that truly cares about patients. The facility is peaceful, clean and full of caregivers who deserve respect and admiration.
Jeremy
Oct 2025
Good place for elderly to be taken care of
Charlotte Family Eye Care
Jul 2025
My parents lived at Cumberland Crossing for more than 30 years. They enjoyed their cottage and the greater Carlisle community very much. The staff was attentive and worked hard to take care of the residents needs and concerns. My personal dealings with the management was professional and I found them to be helpful with everything I needed to have done. If your looking for a community for your aging parents, Cumberland Crossing would be an excellent choice. Clean, affordable, well maintained, and a real sense of community.
4 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
EverTrue Cumberland Crossings offers Independent Living and Skilled Nursing / Long Term Care.
EverTrue Cumberland Crossings is located at 1 Longsdorf Way in Carlisle, Pennsylvania.
Cumberland Crossings Retirement Community is a skilled nursing and long-term care community in Carlisle, Pennsylvania, with a 3.6 out of 5 rating from 36 Google reviews. No detailed review text or amenity information was provided, so specific family feedback isn't available here.
EverTrue Cumberland Crossings had 4 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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