Robin Kling
Jun 2026
I am in this plave it sucks!!! He call bell time is almost 30 minutes per calland i fell out of bed see my facebook of pictures and the dint check up in you snd the bed was set up incorrectly dint send family tothis place
EverTrue Cumberland Crossings
1 Longsdorf Way3.6(36 ratings)· Carlisle average: 4
Part of EverTrue · 16 communities · 4★ average
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1 / 6Quick Facts
- Total units
- 58
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 58
- Inspections
- View history (13 citations)
- Licensed operator
- Lutheran Senior Services East
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Cumberland Crossings Retirement Community is a skilled nursing and long-term care community in Carlisle, Pennsylvania, with a 3.6 out of 5 rating from 36 Google reviews. No detailed review text or amenity information was provided, so specific family feedback isn't available here.
What reviewers praise
- Focuses specifically on skilled nursing and long-term care
- Holds a 3.6 out of 5 rating from families
What reviewers flag
- No published pricing information available
- No detailed reviews provided to assess specific experiences
AI-generated from reviews and community data.
EverTrue Cumberland Crossings is a senior living community in Carlisle, Pennsylvania offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.6 out of 5 across 36 reviews.
About EverTrue Cumberland Crossings
EverTrue Cumberland Crossings is a community in Carlisle, Pennsylvania offering independent living and skilled nursing with long-term care. Licensed for up to 58 residents, it is a non-profit, church-related facility certified for Medicare and Medicaid.
The community provides 24-hour staffing, on-site nursing, medication management, housekeeping, an emergency call system, private bathrooms, and wheelchair accessibility. It holds a 5 of 5 overall rating from the Centers for Medicare and Medicaid Services.
Reviewers consistently praise the professionalism and compassion of nursing and care staff. Multiple families described staff as attentive and respectful, particularly noting their care during end-of-life stays and transitions from hospitals. One reviewer wrote that staff "were literally angels who cared" for their father. Some reviewers reported concerns about response times and care practices, though the majority of feedback highlights the facility's supportive approach to residents' needs.
Types of Care at EverTrue Cumberland Crossings
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of EverTrue Cumberland Crossings
3.6overall · 36 ratings combined
3.6★ on Google (36)
Paulina Herzigovia
Feb 2026
My father had pancreatic cancer and was admitted to that facility and he was cared for in such a kind, respectful, professional way until he passed. He was made comfortable and kept impeccably clean. The staff to include Jenn and Rosa were literally angels who cared for my father as if he were an infant-keeping him clean and preserving his dignity. The PT, OT and nursing staff all did every possible thing they could for him. Even Lisa , the bus driver drove him to appointments and made him smile. The job of caring for aging and extremely ill patients is hard physically and mentally but in the instance of my father - the staff did it seamlessly until he passed safely and out of pain. For this, I am forever grateful.
Doris Albrecht
Oct 2025
The staff at Cumberland Crossing have been wonderful. I misunderstood a situation that had occurred with my mother, who was transferred from a hospital yesterday. I lashed out at the Nurse Practitioner, the Director of Nursing and the Assistant Director of Nursing. All three of them were patient with me and handled the entire situation with complete professionalism. I truly believe that my mother will receive the best care here at Cumberland Crossing.<br>I think that the takeaway lesson for me should be shared with other patients and their families: don't jump to conclusions about situations, particularly in health-care. Had I only raised my questions and concerns in a rational manner the whole mess could have easily been resolved. I lost my temper based on erroneous assumptions and I caused damage. I will forever regret my words and actions.<br>Cumberland Crossing has a totally dedicated staff that truly cares about patients. The facility is peaceful, clean and full of caregivers who deserve respect and admiration.
Jeremy
Oct 2025
Good place for elderly to be taken care of
Charlotte Family Eye Care
Jul 2025
My parents lived at Cumberland Crossing for more than 30 years. They enjoyed their cottage and the greater Carlisle community very much. The staff was attentive and worked hard to take care of the residents needs and concerns. My personal dealings with the management was professional and I found them to be helpful with everything I needed to have done. If your looking for a community for your aging parents, Cumberland Crossing would be an excellent choice. Clean, affordable, well maintained, and a real sense of community.
Government Inspection History
4 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 7, 2026Health StandardNo citations
Apr 10, 2025Fire Safety StandardHealth Standard6 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
May 16, 2024Fire Safety StandardHealth Standard7 citations
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024
May 25, 2023Fire Safety StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does EverTrue Cumberland Crossings offer?
EverTrue Cumberland Crossings offers Independent Living and Skilled Nursing / Long Term Care.
Where is EverTrue Cumberland Crossings located?
EverTrue Cumberland Crossings is located at 1 Longsdorf Way in Carlisle, Pennsylvania.
What do families say about EverTrue Cumberland Crossings?
EverTrue Cumberland Crossings carries a 3.6 out of 5 rating from 36 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did EverTrue Cumberland Crossings do on recent health and safety inspections?
EverTrue Cumberland Crossings had 4 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit EverTrue Cumberland Crossings?
Submit the Request Information form on this page, or contact EverTrue Cumberland Crossings directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at EverTrue Cumberland Crossings? Claim this listing to update photos, pricing, and details. It's free.
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