MyLivingChoice

SYNERGY HomeCare

20 Westminster Dr

4.5(31 ratings)· Carlisle average: 4

SYNERGY HomeCare, photo 11 / 3

Quick Facts

Transitional care
Covers post-surgery, hospital discharge, new-mother support
Care availability
Can provide around-the-clock, 24-hour care
Ownership
Independently owned and operated franchise location
Service area
May not extend to all nearby towns

What Families Think

Families generally describe SYNERGY HomeCare of Mid Penn as reliable, warm, and professional, with many praising the caregivers and the hands-on involvement of owner Michelle. A few reviewers reported serious problems, including a staffing shortage during COVID that left a client without care, a complaint about management, and one instance where the agency wouldn't extend service to a nearby town.

The Good

  • Caregivers described as kind, attentive, and dependable
  • Owner Michelle personally involved, even meeting clients at home
  • Flexible scheduling and willingness to accommodate changes
  • Specialized support for dementia and Alzheimer's families
  • One family used services continuously for 4 years
  • Offers post-surgery, hospital discharge, and new-mother transitional care

The Bad

  • One serious report of a client left without care during a COVID staffing shortage
  • One report of poor management practices
  • One report the agency wouldn't service a nearby town (Middletown)

AI-generated from reviews and community data.

SYNERGY HomeCare is a home care agency serving Carlisle, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Social Activities, Transportation Services and Housekeeping. Families rate it 4.5 out of 5 across 31 reviews.

About SYNERGY HomeCare

SYNERGY HomeCare of Mid Penn is a non-medical home care agency located in Carlisle, Pennsylvania, serving seniors and people of all ages requiring assistance at home. The agency provides personalized care designed to help clients maintain independence and quality of life while remaining in their own homes.

Services include personal assistance with bathing and dressing, companion care to address isolation and loneliness, housekeeping, errand running, and transportation services. The agency also offers specialized transitional care through its ConciergeCare program for post-surgery recovery, hospital discharge, and support for new mothers, with care tailored to individual safety, healing, and recovery needs.

SYNERGY HomeCare provides specialized support for individuals experiencing dementia or memory loss, helping families navigate care challenges and create peace of mind. Caregivers can be matched according to client preferences, and changes can be made if requested until complete satisfaction is achieved.

The agency is nationally recognized for outstanding client care and service excellence. SYNERGY HomeCare has earned Top 100 distinction from Home Care Pulse based on satisfaction scores and holds recognition in the Caring.com senior care directory for consumer satisfaction and ratings.

SYNERGY HomeCare operates as a franchise, with the Carlisle office independently owned and operated. Service agreements are flexible and adapt as client needs change over time. Not all services are available at all locations.

Types of Care at SYNERGY HomeCare

At-Home Care

Amenities

Community Amenities

  • Housekeeping
  • Laundry Service
  • Transportation Services

Activities

  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of SYNERGY HomeCare

4.5overall · 31 ratings combined

4.5★ on Google (31)

Wisal Zakaria

Jun 2026

via Google

I love Synergy Homecare office because it’s the first place accept me as a caregiver and they learn me how to start,, I know I have made a mistake but they didn’t blame me,, they just wanted me to improve ,,They are such a helpful people,, that’s why they choose this kind of business 💕<br>I hope them all succeed 💕💕

jaime acuna

Apr 2026

via Google

Truly wonderful people—excellent company that upholds respect and dignity for our seniors. I am delighted to be part of this project!

Blaine Boudman

Mar 2026

via Google

Everyone is professional, friendly and knowledgeable. Very flexible scheduling.

Lynn Carson

Jan 2026

via Google

Synergy is an excellent agency, and I cannot say enough good things about them. The caregivers are reliable, personable, and skilled. They accomodate schedule changes and the owner, Michelle, is very hands on. She even came to the house with the caregiver on the first day to introduce the person. I highly recommend Synergy

Ann Whitesel

Dec 2025

via Google

My care and my caregiver are perfect!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to SYNERGY HomeCare, never sold or shared.

Frequently Asked Questions

What types of care does SYNERGY HomeCare offer?

SYNERGY HomeCare offers At-Home Care.

Where is SYNERGY HomeCare located?

SYNERGY HomeCare is located at 20 Westminster Dr in Carlisle, Pennsylvania.

What do families say about SYNERGY HomeCare?

Families generally describe SYNERGY HomeCare of Mid Penn as reliable, warm, and professional, with many praising the caregivers and the hands-on involvement of owner Michelle. A few reviewers reported serious problems, including a staffing shortage during COVID that left a client without care, a complaint about management, and one instance where the agency wouldn't extend service to a nearby town.

How can families visit SYNERGY HomeCare?

Submit the Request Information form on this page to connect with SYNERGY HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Carlisle.