335 North Illinois Avenue
4.2(91 ratings)· Crystal Lake average: 4.2
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Most reviewers describe Crystal Pines as a warm, caring skilled nursing community where staff—especially the wound care and activities teams—go above and beyond for residents. A handful of reviewers report serious concerns about understaffing, cold food, and lapses in care, though these are outnumbered by strongly positive accounts.
AI-generated from reviews and community data.
Crystal Pines Rehabilitation & Health Care Center is a skilled nursing / long term care community in Crystal Lake, Illinois. The community is licensed for up to 110 residents.
Families rate Crystal Pines Rehabilitation & Health Care Center 4.2 out of 5 based on 91 Google reviews.
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Help Me Choose4.2overall · 91 ratings combined
4.2★ on Google (91)
joseph carnagio
Jul 2026
My wife has been at Crystal Pines for 3 months and in that time she has progressed very well due to the expert wound care as well as the compassion of the entire staff. In my wife's words "I like it here". She is no longer combative as the reason for her pain has been resolved at the source. I am at this facility daily and can tell you that everyone I met is doing a great job caring for my wife.
Maggie Hamilton
Jul 2026
My dad has been at this facility for a while now and they’ve been treating him really good. Everybody is awesome. The finance people the front desk, the nurses and beyond. Super blessed, we found this place and everything worked out . Vanessa,Jeremy, & Jill are the best and made everything work out fabulous & smooth. Couldn’t be more happier and thankful . My dad is happy and the whole family is happy and thankful . Really good place and recommend for your loved one to go there when you have to make that decision.
Keith Hopper
May 2026
Professional staff and positive environment
Jill
May 2026
Professional staff and positive energy
Dennis Polnow
Mar 2026
Iwona,was a fantastic doctor, she really knew what she was doing. I don't think I be doing as well as iam if it wasn't for Iwona. She is a very nice person, very easy to work with. I will give her a 10 out of 10. Thank you, Iwona Dennis Polnow
Crystal Pines Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.
Crystal Pines Rehabilitation & Health Care Center is located at 335 North Illinois Avenue in Crystal Lake, Illinois.
Most reviewers describe Crystal Pines as a warm, caring skilled nursing community where staff—especially the wound care and activities teams—go above and beyond for residents. A handful of reviewers report serious concerns about understaffing, cold food, and lapses in care, though these are outnumbered by strongly positive accounts.
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