MyLivingChoice

Crown Care Rehab & Healthcare Center

3001 East Elm

4.1(74 ratings)· Harrisonville average: 3.9

Crown Care Rehab & Healthcare Center, photo 11 / 5

Quick Facts

Total units
118
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
118

What Families Think

Families describe Crown Care Rehab & Healthcare Center as a warm, close-knit skilled nursing and long-term care community where staff go out of their way to build relationships with residents. Reviewers consistently praise the caring, attentive team, engaging activities beyond typical bingo, and a clean, welcoming environment with outdoor spaces like a pond and walking path.

The Good

  • Staff described as caring and attentive to residents
  • Activities go beyond typical bingo, called engaging
  • Facility described as clean and welcoming
  • Reviewers say it feels like family, not institutional
  • Outdoor pond and walking path for residents
  • Food described as pretty good by reviewers

AI-generated from reviews and community data.

Crown Care Rehab & Healthcare Center is a senior living community in Harrisonville, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 74 reviews.

About Crown Care Rehab & Healthcare Center

Crown Care Rehab & Healthcare Center is a skilled nursing and long-term care facility in Harrisonville, Missouri, with a licensed capacity of 118 residents. It serves patients needing short-term rehabilitation and extended care, including those requiring wound care, dialysis support, therapy services, and management of conditions like dementia and Parkinson's disease.

Families consistently praise the warmth and dedication of staff members, with several noting that caregivers go beyond routine duties to build genuine relationships with residents. The facility's activities program stands out for bringing residents together meaningfully, and the food quality receives repeated positive mention. One family wrote, "The level of care is above and beyond other places she has been." Administration is described as responsive and helpful with paperwork and care planning. A notable strength is the therapy department, which offers physical, occupational, and speech services.

However, reviews reveal significant concerns. Several families report serious care failures, including inadequate wound care protocols, weight loss in residents, and problems specific to dementia care. Some describe staffing shortages affecting quality, and a few mention cleanliness issues and loss of residents' personal items. One family noted the facility "has declined significantly since new ownership."

Crown Care holds a 4.1 out of 5 rating across 74 Google reviews, reflecting a mixed experience. Satisfaction appears strongly dependent on which staff members and departments are involved in a resident's care.

Types of Care at Crown Care Rehab & Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Crown Care Rehab & Healthcare Center

4.1overall · 74 ratings combined

4.1★ on Google (74)

Angie Harris

Jul 2026

via Google

My mom went here for a little bit because of her dementia. They do not seem to understand how to take care of people with dementia. The admissions director was very nice and knowledgeable and always willing to answer questions I had. However, the nursing staff seems to me like they scrapped the bottom of the barrel. Most of them are not helpful, and did not want to answer questions I had. My mom fell twice at this facility. The nursing staff did not notify me about one of the falls, I found out later. They also assumed that I didn’t want her to go to the hospital.<br><br>She broke her wrist and hip. She had to have hip surgery, and once that was done I moved her to Ignite St. Mary’s in Blue Springs and they are MUCH better!

Kansas City Mobile Notary

May 2026

via Google

Visited the facility while performing notary services on site. Very clean and staff were very friendly and helpful.

Kim Hook

Mar 2026

via Google

My mother has been on a very long journey with major health issues which have required her to rehab in a facility often. She now refuses to go to any other facility besides Crown Rehab. The level of care is above and beyond other places she has been. Actually, our family has had to take her out of the place where the hospital sent her to do in-house dialysis. She is diabetic, her foot was swollen and getting more inflamed by the day. Six days there, no care plan and no one had looked at her foot. We were done and told them we were going somewhere else. Due to their lack of care, she had to return to the ER for another admission. We told St. Lukes South that we’d go no where else but to Crown Rehab this time. The facility there is beautiful, warm, and welcoming. Yesterday, I was able to take my mother out in her wheelchair and sit on the deck of the pond and then take her for a stroll on the concrete sidewalk all the way around the beautiful pond. We enjoyed watching the turtles and their babies. Just a really relaxing experience. My mother told me she actually can sleep and be comfortable when she is there. It is wonderful as a family member to feel confident knowing when I am not with her that she is being cared for just as if I were there. I won’t waste my time with any other facility again.

Kelsey McKernan

Mar 2026

via Google

I can’t say enough good things about Crown. From the moment you walk in, you’re greeted with warm and friendly staff who care about each and every resident. They take the time to get to know each one and they strive to make everyone feel at home. One of the standout things about Crown is the activities, they’re not only engaging and fun, but they also bring residents together in meaningful ways. There’s a real effort to create joy and connection every day. What truly sets Crown apart is the sense of community. It doesn’t feel like just another nursing home—it feels like a family. Staff and residents alike create an environment where everyone belongs, and that makes all the difference.I would highly recommend Crown to anyone looking for a place where their loved ones will be cared for with kindness, dignity, and heart.

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Government Inspection History

3 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 24, 2025Fire Safety StandardHealth Standard16 citations
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

Jul 21, 2023Fire Safety StandardHealth Standard23 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2023

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2023

Mar 7, 2022Fire Safety StandardHealth Standard15 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crown Care Rehab & Healthcare Center offer?

Crown Care Rehab & Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Crown Care Rehab & Healthcare Center located?

Crown Care Rehab & Healthcare Center is located at 3001 East Elm in Harrisonville, Missouri.

What do families say about Crown Care Rehab & Healthcare Center?

Families describe Crown Care Rehab & Healthcare Center as a warm, close-knit skilled nursing and long-term care community where staff go out of their way to build relationships with residents. Reviewers consistently praise the caring, attentive team, engaging activities beyond typical bingo, and a clean, welcoming environment with outdoor spaces like a pond and walking path.

How did Crown Care Rehab & Healthcare Center do on recent health and safety inspections?

Crown Care Rehab & Healthcare Center had 3 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crown Care Rehab & Healthcare Center?

Submit the Request Information form on this page to connect with Crown Care Rehab & Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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