Charlotte Mitchem
Jul 2026
Excellence in Assisting living
1 / 5CMS Care Compare
Long-time families describe Laurel Lake as a full continuum-of-care campus where residents have moved from independent living through memory care and skilled nursing over many years, praising the staff's warmth and the depth of care provided. A more recent review, however, describes a decline in service quality, food service, and management, alongside rising costs.
AI-generated from reviews and community data.
Laurel Lake Retirement Community is a senior living community in Hudson, Ohio offering Independent Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 21 reviews.
Laurel Lake Retirement Community is a 75-bed skilled nursing and long-term care facility in Hudson, Ohio, serving residents across independent living, assisted living, and memory care settings. The campus accommodates seniors as their care needs evolve over time.
Families consistently praise the warmth and engagement of the staff, noting that caregivers "go above and beyond" and bring genuine compassion to their work. Residents participate actively in a varied programming schedule that includes aerobics classes, personal training, and a swim spa. The facility maintains attractive grounds and facilities that families describe as impressive and well-maintained. One family wrote that the "programming, location and committed staff are among the finest" they've encountered.
A minority of recent reviews express concerns about service changes, particularly the shift from table service to cafeteria-style dining and the removal of pool lifeguards, alongside frustration about rising costs. Most families highlight the community's ability to support residents through significant life changes and the genuine relationships residents build with staff and peers.
Laurel Lake holds a 3.8 out of 5 rating across 21 Google reviews, reflecting broad satisfaction tempered by concerns about recent operational shifts.
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Help Me Choose3.8overall · 21 ratings combined
3.8★ on Google (21)
Charlotte Mitchem
Jul 2026
Excellence in Assisting living
Jeffrey Glidden
Feb 2026
Laurel Lake has been a lifesaver for my Mother and my family. At first, it was an Independent Living situation, but now it is a full-time, Memory Care reality, as she has aged and her situation has changed considerably. We honestly don't know how we would have handled the life-changing situations we've gone through over the last several years without Laurel Lake being there to guide us. Would we prefer to have Mom here at home with one of us? Certainly. But any time we visit her at Laurel Lake we witness the level of care that takes place at the facility and we realize it is simply beyond our means and our ability. We would absolutely recommend the various levels of housing and care that Laurel Lake provides. I personally have been to other facilities over the past few years to visit the parents of friends, and I am even more thankful for the facilities and the personnel at Laurel Lake after having done so. If I could rate Laurel Lake a 20 out of 10, I would do so!
Patricia Hundley
Jan 2024
How you fire somebody for traffic violation over seven years ago driving under suspension, not fair and discussed upon higher that’s not even in a cold guideline in the medical field races
Bob Dykes
Aug 2023
Excellent care of your loved ones, with lots of activities and a swim spa,aerobics classes and personal training.
Dee Andrews
Feb 2020
My parents have lived at Laurel Lake since 2014. Its a beautiful place, nice big campus. I've been impressed how active the residents are. Staff really go above and beyond. Definitely worth considering.
7 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 19, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2021
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2021
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2019
Have power receptacles that are properly grounded.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2019
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2019
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 5, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Jun 5, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Laurel Lake Retirement Community offers Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Laurel Lake Retirement Community is located at 200 Laurel Lake Dr in Hudson, Ohio.
Long-time families describe Laurel Lake as a full continuum-of-care campus where residents have moved from independent living through memory care and skilled nursing over many years, praising the staff's warmth and the depth of care provided. A more recent review, however, describes a decline in service quality, food service, and management, alongside rising costs.
Laurel Lake Retirement Community had 7 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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