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Crestwood Ridge Skilled Nursing & Rehabilitation

141 Willettsville Pike

2.9(20 ratings)· Hillsboro average: 3.7

Crestwood Ridge Skilled Nursing & Rehabilitation — photo 11 / 4

Quick Facts

Total units
50
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50

What Families Think

Reviews for Crestwood Ridge are sharply mixed, with several families praising the compassion and physical therapy support staff provide, while others describe serious lapses in basic care such as hygiene, hydration, and bathroom assistance. A Google rating of 2.9 from 20 reviews reflects this inconsistency.

The Good

  • Staff described as caring and compassionate by families
  • Physical therapy offered to help residents build independence
  • Staff seen as attentive during outings and snack times

The Bad

  • One detailed report of neglect: missed bathroom help, inadequate drinks, lost clothing
  • One report office staff and directors of nursing not consistently available
  • One report of unresolved medical issue (leg blockages) going unaddressed
  • One professional account describes rude, dismissive treatment of visiting EMS team

AI-generated from reviews and community data.

About Crestwood Ridge Skilled Nursing & Rehabilitation

Crestwood Ridge Skilled Nursing & Rehabilitation is a skilled nursing / long term care community in Hillsboro, Ohio. The community is licensed for up to 50 residents.

Families rate Crestwood Ridge Skilled Nursing & Rehabilitation 2.9 out of 5 based on 20 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.9overall · 20 ratings combined

2.9★ on Google (20)

Steven Zeller

Jul 2026

via Google

Excellent nursing home. Ive been here a few weeks now and this the best nursing home Ive been in and l have been in about 10 different places since my stroke over 3 years ago. Place is nice and clean. Food is decent and some things they make very well. Staff is always very friendly and helpful. Therapy is top notch here!<br>Edit: Had to. Change rating to 1 star after the past 2 days here. Saturday, July 4th I was experiencing sharp stabbing pain in my lower left side to which I told the aide and the nurse and requested a ambulance be called. They left me lay there for hours and the pain got so bad I finally called for an ambulance myself. I then get scolded like a child for calling 911 and they even threatened to take my phone away if I called 911 again. I keep my phone on me in case of incidents like this. The ambulance came and took me to the e.r. and tests determined I had a rather large kidney stone and a bad infection that needed to be treated with iv antibiotics. Crestwood Ridge probably would have left me continue to lay there in extreme pain overnight. If the infection would have gone septic they mostly likely wouldn't have cared by the way they were acting. Its sad when nursing homes neglect and abuse elderly and/or disabled residents they have entrusted in their care. This is despicable and innescsable. Unfortunately it takes people dying in these places for anything to be done to them.

Jerry Day

Oct 2025

via Google

My dad was in this nursing home. It was a miserable 2 months. From his clothes disappearing, not getting enough to drink, not having help to get to the bathroom, and the dr. waiting to long to find out he had blockages in his legs. The office personnel isn't available on a daily basis. The director's of nursing will make a plan to supposedly make things better but that plan isn't followed through. If your family member needs a lot of help I suggest going else where. If they can speak up for their self and feed their self it may work. They are on the ball when it's time to take them out for their smoke breaks or if it's evening snack time. But if my dad needed the bathroom they would walk all around him. I was there every day. I saw for myself. The experience here just added to the grief of losing my dad.

Joan Burdine

Dec 2024

via Google

We are pleased to have our loved one in Crestwood Ridge care, and thankful for all the staff members who have been so helpful and patient. It helps to know he is in their care as we can no longer be his caregiver, special people in this profession no doubt.

Mama Bear

Apr 2024

via Google

My brother is in this facility and I’ve been trying to get a hold of someone to help him. So far been trying for close to 3 months and no one will return my call. In fact called several times today and no one has gotten back with me. So wondering how the patients get treat when nobody is there… Little frustrated at this point…

Jesse Stoltzfus

Aug 2023

via Google

Crestwood hired Our Company (Skyline Roofing & Construction LLC.) to do some roofing repairs on there building. We invoice job on 9/29/2022, still have not received payment. On 5/10/23 Amy finally told me she needs Invoice & w-9. On 5/11/23 she confirmed that she did receive it and would get the process started. 7/24/23 still no payment. If we receive payment I will post. August of 2023 we are happy to say, Crestwood has paid in full. Thank You!

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Frequently Asked Questions

What types of care does Crestwood Ridge Skilled Nursing & Rehabilitation offer?

Crestwood Ridge Skilled Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Crestwood Ridge Skilled Nursing & Rehabilitation located?

Crestwood Ridge Skilled Nursing & Rehabilitation is located at 141 Willettsville Pike in Hillsboro, Ohio.

What do families say about Crestwood Ridge Skilled Nursing & Rehabilitation?

Reviews for Crestwood Ridge are sharply mixed, with several families praising the compassion and physical therapy support staff provide, while others describe serious lapses in basic care such as hygiene, hydration, and bathroom assistance. A Google rating of 2.9 from 20 reviews reflects this inconsistency.

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