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Crest Home Health & Hospice - Coeur d'Alene

2100 Northwest Blvd #120

4.8(68 ratings)· Coeur d'Alene average: 4.5

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Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1994
Service model
In-home nursing and therapy visits
Therapy services
On-site OT and PT support at home

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families consistently praise Crest Home Health & Hospice for compassionate, effective nursing and therapy care delivered in the home, with several reviewers crediting specific staff members for helping loved ones recover mobility and heal wounds. The reviews reflect a strong reputation for individualized attention and follow-through from nurses and OT/PT providers.

What reviewers praise

  • Nurses praised by name for compassionate, thorough care
  • Helped a patient heal a wound hospital could not
  • OT/PT staff credited with real mobility improvements
  • Reviewers highlight patience and encouragement from caregivers
  • High 4.8 rating across 68 Google reviews

AI-generated from reviews and community data.

Crest Home Health & Hospice - Coeur d'Alene is a home health agency serving Coeur d'Alene, Idaho offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.8 out of 5 across 68 reviews.

About Crest Home Health & Hospice - Coeur d'Alene

Crest Home Health & Hospice serves patients in Coeur d'Alene, Idaho, providing home health and hospice care designed to support recovery and comfort in the home setting.

Families consistently praise the clinical skill and personal attentiveness of individual staff members. Multiple reviewers highlight occupational and physical therapists who are genuinely committed to patient progress, staying attuned to each person's circumstances and encouraging recovery with each visit. Nursing staff have earned recognition for wound care expertise and patient education, with one family noting their loved one achieved healing at home after unsuccessful hospital and facility treatment. Beyond clinical competence, families describe caregivers as pleasant, patient, and responsive to family needs throughout the care process.

Crest Home Health & Hospice holds a 4.8 out of 5 rating across 68 Google reviews, reflecting consistent positive experiences with recovery outcomes and staff engagement.

Types of Care at Crest Home Health & Hospice - Coeur d'Alene

Home Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Crest Home Health & Hospice - Coeur d'Alene

4.8overall · 68 ratings combined

4.8★ on Google (68)

Kim Beeler

May 2026

via Google ↗ · Report

Andrew was extremely helpful to me. He is pleasant, patient, and caring. All of the workers I had were helpful and caring. Julia, Justin, and of course Andrew. I'm walking and stronger in my legs. I'm no longer home bound. I will definitely use or recommend Crest Home health in the future.

Jamie Odom

May 2026

via Google ↗ · Report

I want to leave a review specifically for the RN Janet Riegel for her professionalism and her deep care and understanding for the patient. I have a very sick grandmother and for her to really take the time to thoroughly work with us is amazing, she has the most respect and is always listening to our needs...I highly recommend her and for Crest home giving us Janet... so, Shout out for being an amazing nurse we really appreciate it from our family and all your hard work!!! Crest home is lucky to have her.

Joan Davidson-Scheer

Apr 2026

via Google ↗ · Report

Jessica provided the best in home nursing service I have ever had. She healed a wound that they were not able to heal in the hospital, nor the Life Care Center. She also taught my husband and me his to apply medications that aided in healing the wound. She is the BEST!

John S Johnson

Apr 2026

via Google ↗ · Report

Chris home health has been a godsend to my recovery after leaving the nursing home. The quality care has been exceptional personal and very helpful. I wouldn’t hesitate in asking any of the staff for OT or PT for help in any future circumstance.

Kristina Klassen

Jan 2026

via Google ↗ · Report

We cannot say enough good things about the personal care and assistance Crest Home Health has provided my husband. The OT & PT caregivers are genuinely committed to his success, always very much in touch of where he is at, very encouraging of his recovery from a broken hip. As a result, he has seen continued improvement in small ways, getting better every visit beyond expectations.

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By submitting, you're okay with us and Crest Home Health & Hospice - Coeur d'Alene reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Crest Home Health & Hospice - Coeur d'Alene is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency76%US 79%
  • Rated their overall care 9 or 10 out of 1080%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

85 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community88%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around72%US 83%
  • Patients got better at getting in and out of bed79%US 83%
  • Patients got better at bathing80%US 86%
  • Patients' breathing improved78%US 85%
  • Patients got better at taking medications correctly73%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations54%US 61%

Service area

Crest Home Health & Hospice - Coeur d'Alene reports serving 12 ZIP codes, including Coeur d'Alene, Athol, Bayview, Cataldo, Harrison, Hayden, Medimont, Post Falls, Rathdrum, Spirit Lake and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137070. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Crest Home Health & Hospice - Coeur d'Alene offer?

Crest Home Health & Hospice - Coeur d'Alene offers Home Health.

Where is Crest Home Health & Hospice - Coeur d'Alene located?

Crest Home Health & Hospice - Coeur d'Alene is located at 2100 Northwest Blvd #120 in Coeur d'Alene, Idaho.

What do families say about Crest Home Health & Hospice - Coeur d'Alene?

Crest Home Health & Hospice - Coeur d'Alene carries a 4.8 out of 5 rating from 68 Google reviews. Families consistently praise Crest Home Health & Hospice for compassionate, effective nursing and therapy care delivered in the home, with several reviewers crediting specific staff members for helping loved ones recover mobility and heal wounds. The reviews reflect a strong reputation for individualized attention and follow-through from nurses and OT/PT providers. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Crest Home Health & Hospice - Coeur d'Alene?

Yes. Crest Home Health & Hospice - Coeur d'Alene is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Crest Home Health & Hospice - Coeur d'Alene?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Crest Home Health & Hospice - Coeur d'Alene?

Submit the Request Information form on this page, or contact Crest Home Health & Hospice - Coeur d'Alene directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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