MyLivingChoice

Crandall Medical Center

800 S 15th St

2.9(12 ratings)

Crandall Medical Center, photo 11 / 5

Quick Facts

Total units
150
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
150
Setting
Located on the Copeland Oaks Retirement Community campus
Religious affiliation
Affiliated with the United Methodist Church, non-profit
Therapy services
On-site physical, occupational, and speech therapy
Memory care
Staffed by Certified Dementia Care Practitioners

What Families Think

Crandall Medical Center is a skilled nursing and rehab facility on the Copeland Oaks campus that offers a dedicated memory care unit and full therapy services, but reviewer feedback is sharply divided, with several families reporting serious concerns about the quality of daily care.

The Good

  • Nurses praised by name in reviews
  • On-site PT, OT, and speech therapy
  • Dedicated memory care support for dementia residents
  • Medicare and Medicaid certified beds

The Bad

  • Multiple reviewers described care as substandard or incompetent
  • One reviewer said residents do not receive care they deserve
  • Overall Google rating is low (2.9) from a small review base

AI-generated from reviews and community data.

Crandall Medical Center is a senior living community in Sebring, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.9 out of 5 across 12 reviews.

About Crandall Medical Center

Crandall Medical Center is a 150-bed rehabilitation and skilled nursing facility located on the campus of Copeland Oaks Retirement Community near Sebring in Northeast Ohio. The facility offers skilled nursing care and therapy services for residents recovering from hospitalization, illness, or surgery, as well as those transitioning into convalescent care.

The rehabilitation team provides personalized Physical Therapy, Occupational Therapy, Speech Therapy, and pain treatment to help residents restore optimal functioning and well-being. Memory Lane at Crandall Medical Center, staffed by Certified Dementia Care Practitioners, specializes in care and support for people with memory impairment.

The facility is affiliated with the United Methodist Church as a non-profit organization and maintains person-centered care as a core principle. Staff include Registered Nurses, Licensed Practical Nurses, and State Tested Nursing Assistants who develop individualized, goal-oriented plans of care for each resident. All beds are certified for Medicare and Medicaid, and the facility contracts with many Medicare Advantage Plans.

Types of Care at Crandall Medical Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Crandall Medical Center

2.9overall · 12 ratings combined

2.9★ on Google (12)

Lorraine Snyder

Jul 2025

via Google

If i could give a minus 2 stars i would. I have never seen such incompetence especially in a place where we put our trust in people to take care of our loved ones.i wish i could move my mom back home but unfortunately i dont think that is an option. Please dont send your loved ones here they clearly dont know how to care for them

Margaret Hively

Jul 2025

via Google

There are a few aides and nurses that really try but the sub par care given to my mother doesnt meet basic needs . I wish i could take her home as i feel my family has done a much better job for the last several years then they can ever do there. Word to the wise ... Keep looking for a nursing home for your loved one .

John Reed

Dec 2019

via Google

I was very impressed by the care that my aunt received at Crandall. I’m place a relative there soon.

Margaret Morrissey

Mar 2018

via Google

Residents do not receive the care they deserve.

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Government Inspection History

5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 24, 2026Fire Safety StandardHealth Standard5 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

Jan 15, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Mar 20, 2025Fire Safety StandardHealth Standard7 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

Jan 16, 2025Health Complaint1 citation
  • Provide or arrange emergency care by a doctor 24 hours a day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2025

Sep 1, 2022Fire Safety StandardHealth Standard11 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2022

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2022

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crandall Medical Center offer?

Crandall Medical Center offers Skilled Nursing / Long Term Care.

Where is Crandall Medical Center located?

Crandall Medical Center is located at 800 S 15th St in Sebring, Ohio.

What do families say about Crandall Medical Center?

Crandall Medical Center is a skilled nursing and rehab facility on the Copeland Oaks campus that offers a dedicated memory care unit and full therapy services, but reviewer feedback is sharply divided, with several families reporting serious concerns about the quality of daily care.

How did Crandall Medical Center do on recent health and safety inspections?

Crandall Medical Center had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crandall Medical Center?

Submit the Request Information form on this page to connect with Crandall Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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