3(8 ratings)· Alliance average: 3.8
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Northeast Professional Caregivers is a home health and hospice agency in Alliance, Ohio, with a mixed reputation among reviewers. While the agency's skilled nursing services and quick response to staffing gaps have been praised by some, several families report serious problems with aide reliability, training, and billing accuracy.
AI-generated from reviews and community data.
Northeast Professional Caregivers is a home care agency serving Alliance, Ohio offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.0 out of 5 across 8 reviews.
Northeast Professional Caregivers is a home care agency serving clients in Alliance, Ohio. The agency provides both skilled nursing services and unskilled home aide care.
Reviews are mixed. Several families report significant problems with reliability and scheduling, noting that caregivers failed to arrive as promised or arrived at inconsistent times. One reviewer also raised concerns about billing accuracy. However, another client praised the agency's responsiveness, saying staff provided a replacement aide within days and describing them as professional.
Prospective clients should weigh the differing experiences and verify scheduling and billing practices before engaging the agency's services.
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Help Me Choose3overall · 8 ratings combined
3★ on Google (8)
Charlene Baker
Jul 2026
Contracted with this company to care for my mother. They were supposed to come 2 days/week for 3 hours each day. They never show up and if they do they don’t come at the scheduled time. We had a simple request of 10-1 both days. It wasn’t confusing and certainly wasn’t an unusual time. Horrible company.
Cindy Glover
Sep 2024
I am a client. I lost my first aid and they had me a new one within a couple of days. They’re very professional. I was impressed by how quick I had my new aid. The new one is so good. I can’t complain about anything.
Robin McMaster
Mar 2024
This company is the most unorganized, inconsiderate and unreliable home healthcare company I have ever come across. I spent 37 years in healthcare as a Nurse Manager and Educator. I’ve worked for 2 home care companies and now that I’m in need of these services myself, I tried Northeast. After having their skilled services, which were great, I thought I’d get my aide through their unskilled services which provide Home Health Aides. Mistake. None of the 5 aides that they’ve sent over the last month and a half were ever trained as any kind of HHA with one exception, and nearly every one of them had no interest at all in being a HHA. I don’t know where or why these “workers” were even hired to go into people’s homes. They don’t stay their shifts. They come and go as they wish. They don’t come and the company never calls to let you know but if you question it they tell you that’s not their policy but I’ve learned not to rely on anything they tell you. After a while you just learn to appreciate the fact that they didn’t show because they are of little or no help anyways. I’m sorry but this was just an all around terrible experience.
Joe B
Feb 2024
These morons sent me a statement that had the math wrong and then tried to justify it over the phone. What legitimate establishment sends out a bill with the wrong amount to pay written on it?! Do yourself a favor and go somewhere else.
Northeast Professional Caregivers offers At-Home Care.
Northeast Professional Caregivers is located at 1372 W State St in Alliance, Ohio.
Northeast Professional Caregivers carries a 3.0 out of 5 rating from 8 Google reviews. Northeast Professional Caregivers is a home health and hospice agency in Alliance, Ohio, with a mixed reputation among reviewers. While the agency's skilled nursing services and quick response to staffing gaps have been praised by some, several families report serious problems with aide reliability, training, and billing accuracy. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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