Ellen Lindemann
May 2026
I was at the care center for respite stay and palm villa assisted living 2nd floor. I was very comfortable during my respite stay and the staff was wonderful to me. They answer all my questions, especially Daphna.
Covenant Village Care Center
9211 W Broward Blvd3(54 ratings)· Plantation average: 3.7
Part of Covenant Living · 27 communities · 4★ average
1 / 5Quick Facts
- Total units
- 60
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 60
- Inspections
- View history (18 citations)
- Stay length
- Offers respite and short-term stays
- Spiritual care
- On-site chaplain / pastoral support
- Rehab services
- On-site physical therapy for recovering residents
CMS Care Compare
What Families Think
Reviews for Covenant Village Care Center are sharply split. Some families describe attentive nurses and aides who helped loved ones recover from feeding tubes or serious illness, while others report serious neglect, cleanliness problems, and medication issues that preceded a resident's death.
The Good
- Staff praised by name for attentiveness and warmth
- Rehab success stories, including regaining ability to walk/eat
- Physical and occupational therapy tailored to condition
- Landscaped grounds, porch and lounge for residents
- Respite stays available for short-term needs
- Occasional music and social activities for residents
The Bad
- One report alleging elder abuse and neglect leading to death
- One report of poor cleanliness in resident areas
- One report of overmedication and subsequent infections
- Care quality described as inconsistent between reviewers
AI-generated from reviews and community data.
Covenant Village Care Center is a senior living community in Plantation, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 54 reviews.
About Covenant Village Care Center
Covenant Village Care Center is a 60-bed skilled nursing and long-term care facility in Plantation, Florida. It serves patients requiring rehabilitative care, wound management, and ongoing medical support.
Family experiences at Covenant Village have been sharply divided. Positive reviews highlight staff attentiveness and clinical outcomes: one family reported their mother in terminal illness improved significantly over nearly a year, while another described their husband arriving unable to sit upright and leaving after one month able to walk and eat normally. Families consistently praised the food quality and responsiveness to concerns. However, negative reviews raised serious concerns about cleanliness standards, medication management, and allegations of neglectful care, with multiple families describing poor outcomes including pneumonia, COVID infection, and deaths shortly after hospital transfer or discharge.
The facility holds a 3 out of 5 Google rating based on 54 reviews, reflecting this polarized feedback. Prospective residents and families should carefully weigh the contrasting experiences and conduct their own site visits and care assessments.
Types of Care at Covenant Village Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Covenant Village Care Center
3overall · 54 ratings combined
3★ on Google (54)
Debra Mechanic
May 2026
I complained about elderly abuse. My dad was there for a month and died weeks later after being transferred to the hospital. This place needs to be shut down. Every time I drive by I cry because my dad was mistreated and did not get the skilled care he deserved. When he was in the ER he kept complaint about the CNA calling her a name I cannot repeat. My dad was 83. The nicest, sweetest man. I spoke with Administration close to over two weeks ago and have not had any follow up. I will be seeking an attorney next to honor my father. Please do not trust the care of any of your elderly loved ones at this heartless place . 💔💔💔💔💔.
Damon Drumheller
Apr 2025
I can’t say all the staff is bad, but cleanliness is not the top priority there at all. One time I spilt a little bit of a drink and cleaned it up and the paper towel turned black. My father left the hospital to start doing rehab and things got worse as he was there. At first was being over medicated, then contracted pneumonia, then somehow covid and then died at the hospital near by. There were some good nurses there that were always helpful, but even my father’s roommate felt like they mistreated him and didn’t want to be there any longer then he had to. Choose wisely.
michele korman
Mar 2025
My Mom has been at Covenant Villa long term care facility for almost a year. I can not say enough good things about this care HOME! My Mom, Theresa Bartolo (suffering from a terminal illness) is in better health than when she moved into Covenant. I have an insider view as i am there almost everyday visiting my mom. Over the holidays she became Ill with pneumonia and then the flu. The doctors, nurses and aids at Covenant nursed her to overcome these illnesses and bounce back stronger! She enjoys the social aspects of life there and has made many friends with the staff such as Marie Bueserref and Margaret (her main room aids) and her BFF Elizabeth Williams who helps my mom with meals and laughs! There are so many great nurses and aid workers like Julie (nurse) , Guerdine, Candice, Monique, Marie Jourdain, Sandra Norman, Pastor Eric etc.! She enjoys seeing and saying hello to the other staff, residents and residents families like Larry Solomon and Sandra along with her sweet dog Sammy. We often go for a walk around the beautifully landscaped grounds, sit out on the porch or sit in the lounge area watching a movie. I sincerely can not recommend this care home enough!
Arlene Sandler
Feb 2022
My husband was a patient here for a month. He arrived with a feeding tube and could barely sit up. Today he came home walking and eating normally again. The staff here was wonderful to him. They were caring and professional and quickly addressed any of our concerns. The food was very good, very tastily prepared, and his physical therapy was appropriate for his condition. There were even occasional activities and musical presentations, which he enjoyed. If you need skilled nursing care, I would recommend Covenant Care Village.
Government Inspection History
4 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 15, 2025Fire Safety StandardHealth Standard8 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2025
Feb 29, 2024Fire Safety StandardHealth Standard4 citations
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Jan 5, 2024Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024
Nov 16, 2022Fire Safety StandardHealth Standard5 citations
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Covenant Village Care Center offer?
Covenant Village Care Center offers Skilled Nursing / Long Term Care.
Where is Covenant Village Care Center located?
Covenant Village Care Center is located at 9211 W Broward Blvd in Plantation, Florida.
What do families say about Covenant Village Care Center?
Reviews for Covenant Village Care Center are sharply split. Some families describe attentive nurses and aides who helped loved ones recover from feeding tubes or serious illness, while others report serious neglect, cleanliness problems, and medication issues that preceded a resident's death.
How did Covenant Village Care Center do on recent health and safety inspections?
Covenant Village Care Center had 4 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Covenant Village Care Center?
Submit the Request Information form on this page to connect with Covenant Village Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Covenant Village Care Center? Claim this listing to update photos, pricing, and details. It's free.
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