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Covenant Village Care Center

3210 WEST FORK ROAD

3.7(81 ratings)· CINCINNATI average: 4

Covenant Village Care Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
107
Therapy Services
On-site PT, OT, and speech therapy teams

What Families Think

Reviews of Covenant Village Care Center are sharply divided: many families and residents praise the nursing, aide, and therapy staff as compassionate and describe the facility as consistently clean, while a smaller but notable number of reviewers report serious lapses in care, including slow response times, falls, and infections. Overall satisfaction skews positive, but the negative reports raise real safety concerns worth discussing directly with staff before admission.

The Good

  • Nurses and aides frequently praised for compassion and kindness
  • Facility repeatedly described as very clean and well-maintained
  • PT, OT, and speech therapy teams praised by many reviewers
  • Family communication and care conferences encouraged
  • Daily activities keep residents engaged and social
  • Front desk and administrative staff described as helpful and accessible

The Bad

  • Several reports of slow response to call lights or requests for help
  • Multiple serious reports of falls, infections, or neglect leading to hospitalization
  • Some reviewers cite understaffing affecting attentiveness to residents
  • Food quality criticized by several reviewers as bland or served cold

AI-generated from reviews and community data.

Covenant Village Care Center is a senior living community in CINCINNATI, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Fitness Center and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 81 reviews.

About Covenant Village Care Center

Covenant Village Care Center in Cincinnati, Ohio, is a rehabilitation and long-term care facility offering a full spectrum of senior care services, including short-term rehabilitation, skilled nursing, memory care, and wellness programs. Each service is designed to support residents' health, comfort, and independence while treating residents and their families with respect.

Skilled nursing care at the community is typically short-term, focused on recovery, rehabilitation, and medical monitoring, while long-term care provides ongoing support with daily activities such as bathing, dressing, and medication management. Residents can transition smoothly between levels of care as their needs change, and stays range from a few days to several weeks for skilled nursing, or continue indefinitely for long-term care.

Accommodations are modern and private, designed for comfort, safety, and peace of mind. Residents have access to fitness rooms and relaxation areas that support activity and well-being, along with warm, welcoming lounges for socializing and building friendships. Meals are chef-prepared and nutritious, served in comfortable settings that support routine and connection.

Daily activities are offered to keep residents entertained and engaged. Families are encouraged to participate in care planning, attend care conferences, and communicate regularly with the care team. The community follows strict safety protocols within its skilled nursing operations and its admissions team is available to answer questions about services, coverage, and the admissions process.

Types of Care at Covenant Village Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Covenant Village Care Center

3.7overall · 81 ratings combined

3.7★ on Google (81)

Colleen Carter

Jul 2026

via Google

People are great. PT, OT, Speech therapy are great to work with. Nurses,aide are helpful.

johny s

Jun 2026

via Google

My mother in-law recently spent about three weeks at Covenant Village Care Center for rehabilitation, and we couldn't be more grateful for the care they received. From the moment they arrived, the staff made us feel comfortable and confident that they were in good hands.<br><br>The nursing staff were exceptional—kind, attentive, and always willing to answer questions or address concerns. We were especially impressed with the therapy team, whose encouragement, expertise, and dedication played a huge role in my mom's recovery and progress.<br><br>The facility was consistently clean and well-maintained, which gave our family additional peace of mind during their stay. We'd also like to recognize Cori, Kara, Amy, and Krista for the compassion and professionalism they showed throughout the rehabilitation process. Their kindness truly made a difference and helped our loved one feel supported every step of the way.<br><br>Thank you to everyone at Covenant Village Care Center for the excellent care and genuine compassion you provide. Our family will always be grateful for the positive experience and support during an important time in our mothers recovery.

April Lewis

Jun 2026

via Google

Beautiful facility! Staff are friendly & helpful. Residents are happy & well cared for. Management team very involved. Exceptional facility!

Jeff Pearce

Jun 2026

via Google

The staff took great care of my mother in law during her stay at Covenant. Covenant is a beautiful facility that is wonderfully maintained.

Cathy

Jun 2026

via Google

I would recommend this place for rehab. Everyone was very nice and professional. Therapy department excellent. Friendly staff. Very clean. Different activities daily so you can meet the other residents.

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Government Inspection History

6 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 7, 2026Health Complaint5 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 27, 2026

Nov 26, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025

Dec 10, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024

Feb 8, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 6, 2024

Feb 13, 2020Fire Safety StandardHealth Standard13 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2020

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • Ensure the activities program is directed by a qualified professional.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 3, 2020

Jan 4, 2019Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2019

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Covenant Village Care Center offer?

Covenant Village Care Center offers Skilled Nursing / Long Term Care.

How much does Covenant Village Care Center cost?

Covenant Village Care Center has not published its pricing. For context, communities in CINCINNATI that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Covenant Village Care Center located?

Covenant Village Care Center is located at 3210 WEST FORK ROAD in CINCINNATI, Ohio.

What do families say about Covenant Village Care Center?

Reviews of Covenant Village Care Center are sharply divided: many families and residents praise the nursing, aide, and therapy staff as compassionate and describe the facility as consistently clean, while a smaller but notable number of reviewers report serious lapses in care, including slow response times, falls, and infections. Overall satisfaction skews positive, but the negative reports raise real safety concerns worth discussing directly with staff before admission.

How did Covenant Village Care Center do on recent health and safety inspections?

Covenant Village Care Center had 6 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Covenant Village Care Center?

Submit the Request Information form on this page to connect with Covenant Village Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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