Colleen Carter
Jul 2026
People are great. PT, OT, Speech therapy are great to work with. Nurses,aide are helpful.
Covenant Village Care Center
3210 WEST FORK ROAD
3.7(81 ratings)· CINCINNATI average: 3.9
1 / 5Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 107
- Therapy Services
- On-site PT, OT, and speech therapy teams
CMS Care Compare
What Families Think
Reviews of Covenant Village Care Center are sharply divided: many families and residents praise the nursing, aide, and therapy staff as compassionate and describe the facility as consistently clean, while a smaller but notable number of reviewers report serious lapses in care, including slow response times, falls, and infections. Overall satisfaction skews positive, but the negative reports raise real safety concerns worth discussing directly with staff before admission.
The Good
- Nurses and aides frequently praised for compassion and kindness
- Facility repeatedly described as very clean and well-maintained
- PT, OT, and speech therapy teams praised by many reviewers
- Family communication and care conferences encouraged
- Daily activities keep residents engaged and social
- Front desk and administrative staff described as helpful and accessible
The Bad
- Several reports of slow response to call lights or requests for help
- Multiple serious reports of falls, infections, or neglect leading to hospitalization
- Some reviewers cite understaffing affecting attentiveness to residents
- Food quality criticized by several reviewers as bland or served cold
AI-generated from reviews and community data.
About Covenant Village Care Center
Covenant Village Care Center in Cincinnati, Ohio, is a rehabilitation and long-term care facility offering a full spectrum of senior care services, including short-term rehabilitation, skilled nursing, memory care, and wellness programs. Each service is designed to support residents' health, comfort, and independence while treating residents and their families with respect.
Skilled nursing care at the community is typically short-term, focused on recovery, rehabilitation, and medical monitoring, while long-term care provides ongoing support with daily activities such as bathing, dressing, and medication management. Residents can transition smoothly between levels of care as their needs change, and stays range from a few days to several weeks for skilled nursing, or continue indefinitely for long-term care.
Accommodations are modern and private, designed for comfort, safety, and peace of mind. Residents have access to fitness rooms and relaxation areas that support activity and well-being, along with warm, welcoming lounges for socializing and building friendships. Meals are chef-prepared and nutritious, served in comfortable settings that support routine and connection.
Daily activities are offered to keep residents entertained and engaged. Families are encouraged to participate in care planning, attend care conferences, and communicate regularly with the care team. The community follows strict safety protocols within its skilled nursing operations and its admissions team is available to answer questions about services, coverage, and the admissions process.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.7overall · 81 ratings combined
3.7★ on Google (81)
johny s
Jun 2026
My mother in-law recently spent about three weeks at Covenant Village Care Center for rehabilitation, and we couldn't be more grateful for the care they received. From the moment they arrived, the staff made us feel comfortable and confident that they were in good hands.<br><br>The nursing staff were exceptional—kind, attentive, and always willing to answer questions or address concerns. We were especially impressed with the therapy team, whose encouragement, expertise, and dedication played a huge role in my mom's recovery and progress.<br><br>The facility was consistently clean and well-maintained, which gave our family additional peace of mind during their stay. We'd also like to recognize Cori, Kara, Amy, and Krista for the compassion and professionalism they showed throughout the rehabilitation process. Their kindness truly made a difference and helped our loved one feel supported every step of the way.<br><br>Thank you to everyone at Covenant Village Care Center for the excellent care and genuine compassion you provide. Our family will always be grateful for the positive experience and support during an important time in our mothers recovery.
April Lewis
Jun 2026
Beautiful facility! Staff are friendly & helpful. Residents are happy & well cared for. Management team very involved. Exceptional facility!
Jeff Pearce
Jun 2026
The staff took great care of my mother in law during her stay at Covenant. Covenant is a beautiful facility that is wonderfully maintained.
Cathy
Jun 2026
I would recommend this place for rehab. Everyone was very nice and professional. Therapy department excellent. Friendly staff. Very clean. Different activities daily so you can meet the other residents.
Frequently Asked Questions
What types of care does Covenant Village Care Center offer?
Covenant Village Care Center offers Skilled Nursing / Long Term Care.
Where is Covenant Village Care Center located?
Covenant Village Care Center is located at 3210 WEST FORK ROAD in CINCINNATI, Ohio.
What do families say about Covenant Village Care Center?
Reviews of Covenant Village Care Center are sharply divided: many families and residents praise the nursing, aide, and therapy staff as compassionate and describe the facility as consistently clean, while a smaller but notable number of reviewers report serious lapses in care, including slow response times, falls, and infections. Overall satisfaction skews positive, but the negative reports raise real safety concerns worth discussing directly with staff before admission.
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