Cottonwood Nursing & Rehabilitation

Hayle Perlow

Jun 2026

via Google ↗

I hate to leave a negative review, but I feel management needs to be aware of a concerning experience I recently had with Cottonwood Transportation. Unfortunately, I did not catch the female driver’s name, but the experience was concerning enough that I felt it needed to be reported. The driver was highly unprofessional, and more importantly, I felt unsafe during the trip. The driving was erratic enough that I found myself holding on to my seat and belongings throughout the ride. What should have been a routine transportation service became a very uncomfortable and stressful experience. I had heard that improvements were being made to the transportation program, which gave me hope. Unfortunately, this experience has had the opposite effect and has made me hesitant to use the service again. I am sharing this feedback because I believe management should be aware of the situation and take the necessary steps to ensure the safety and comfort of residents and passengers. Safety should always be the top priority.

Brittany

May 2026

via Google ↗

Their drivers need to be more aware of their surroundings. They shouldn’t have pulled out in front of me. There wasn’t time for them to do so and I almost rear ended them. They could have just waited since there were NO cars behind me! They then kept breaking for no reason. Maybe don’t drive irresponsibly with the business name on it.

AHA AHA

Oct 2025

via Google ↗

Cottonwood Nursing and Rehabilitation in Denton, Texas, has had several violations, including issues with infection control, quality of life, and pharmacy services. Specific findings include failure to prevent the spread of infection and provide appropriate pressure ulcer care. The facility has also faced penalties and received low staffing ratings, with a history of

Toby Crow

Feb 2023

via Google ↗

My wife completed an extended stay at Texas Health Presbyterian Denton during December 2022-January 2023. While in the hospital short-term rehab was recommended prior to her discharge. Cottonwood Nursing and Rehabilitation in Denton was able to accept her. She was transferred from THP Denton to Cottonwood. During her time there (about thirty days) I was able to visit her on several occasions while taking the opportunity to meet with the staff and observe the care given to their residents including my wife. My wife and I were extremely satisfied with the care and compassion she received during her stay. My wife enjoyed her interaction with staff, the meals, and physical therapy sessions. I spoke with several of the care givers including On-Site Social Worker (Jennifer), Administrator (Kenneth), and Director of Rehab (Haley). The improvement I observed in my wife was awesome. She regained strength and mobility. During her stay with staff supervision she was able to stop taking a very strong prescribed painkiller which she had been taking for several years. Just one of the unexpected blessings we received at Cottonwood. We highly recommend the facility and staff. Thank you Cottonwood! Five stars!

M

Jan 2023

via Google ↗

I find it ironic that the only good reviews are mostly by the workers and it make me wonder what kind of bonus or treat they receive for doing that. My momma has only been a resident since July 22 and in that short amount of time she has been there, 3 different serious incidents have happened. The most aggravating and heinous actions was done by the administrator and two other workers. They made sure I had left and questioned my poor 84 year old mom until she was hysterically crying and begging for them to get me. Lastly, the administrator taped the entire conversation without notifying my mom. The last time I checked that was a crime?!? That brutal interrogation lasted for 41 minutes. I would just hope that more people read this and report to The Texas Health and Human Services. Something needs to be done so Cottonwood doesn’t do this again. FYI I possess this recording if anyone is interested in listening. If you read this far I thank you! God bless 🙏