2603 Dave Ward Drive
3.9(14 ratings)· Conway average: 3.9
1 / 2CMS Care Compare
Reviewers largely praise the nursing, CNA, and therapy staff at Conway Healthcare & Rehab for attentive, caring treatment and strong communication with families, including photos and video calls. However, one detailed account describes a serious lapse during a short-term respite stay involving an unattended fall, cleanliness issues, and poor coordination with hospice staff.
AI-generated from reviews and community data.
Conway Healthcare and Rehabilitation Center is a skilled nursing and rehabilitation community located in Conway, Arkansas, serving families throughout Central Arkansas. The community focuses on both long-term care and short-term rehabilitation, aiming to go beyond traditional models by fostering a sense of friendship, joy, and fulfillment for residents.
Care is built around personalized care plans designed to address each resident's unique needs and promote optimal health and well-being. The team includes skilled licensed nurses, therapists, and caregivers who provide 24/7 care, on-site therapy services, and transport to appointments, along with daily activities for residents.
The community emphasizes a family-like atmosphere where every resident is treated with respect, empathy, and kindness, an approach intended to support healing and overall health. Staff aim to serve as a guide and support system for families navigating care decisions, offering assistance throughout the process.
The facility is described as modern, designed to enhance comfort and safety and to provide a peaceful setting for residents. Because no two residents are alike, care plans are tailored individually, taking into account each person's story, preferences, and specific healthcare needs.
Fall prevention is highlighted as a particular priority within the skilled nursing and rehabilitation setting, with proactive measures in place to help residents stay safe while maintaining their confidence and independence.
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Help Me Choose3.9overall · 14 ratings combined
3.9★ on Google (14)
Kim Smith
Mar 2026
These folks rock at their jobs. The CNA’s here are the most caring people I have ever met in my life. They give my mom their very best every day. I never worry about her being mistreated or not cared for in any way. The nurses are kind and caring and the therapists are so hard working and together they are doing their best to help her get strong enough to get back home to us!! I couldn’t recommend this place enough❤️
Nancy Eastham
Apr 2024
This facility is amazing. The staff makes sure I am up to date on everything that is going on with my dad. The nurses send me pictures and FaceTime me when he wants to see me. I will be forever thankful for this facility and the staff.
Emily Hurley
Mar 2021
My grandma is here and I have been so impressed with every single one of her nurses and the communication from the administration. They are always updating me on her progress. They make a huge effort to help her facetime me or do porch visits with us. They take good care of her and its a huge relief.
Candis Givan
Oct 2020
The staff is Awesome, the doctor was great and helpful.
Ashley Royce
Jul 2016
My grandmother stayed at this facility for 5 days of respit care. The first day she was there she fell within 5 hours of being dropped off because she was left unattended. As a fall risk and a memory care patient this was unacceptable. When picking her up and packing up her personal belongings, her clothes were filthy like she had been dressed in dirty clothes and her dirty clothes were thrown in the floor smelling of mildew from being wet. Her room was not appropriately clean. The whole facility just seems dirty when you walk in. There was no communication between the facility's staff and the hospice staff that regularly works with her. There was no Neuro documentation of her fall. The most off putting thing about her stay here, was when I visited at 9am they had all of the memory care patients sitting in a dark room watching a movie. Why would you take patients that are already confused from thier own afflictions and set them in a dark room shortly after waking up? The only redeeming part to her stay, was her Nurse Emily, was pleasant and tried to provide what information she could at the time of the fall.
Conway Healthcare & Rehab offers Skilled Nursing / Long Term Care.
Conway Healthcare & Rehab is located at 2603 Dave Ward Drive in Conway, Arkansas.
Reviewers largely praise the nursing, CNA, and therapy staff at Conway Healthcare & Rehab for attentive, caring treatment and strong communication with families, including photos and video calls. However, one detailed account describes a serious lapse during a short-term respite stay involving an unattended fall, cleanliness issues, and poor coordination with hospice staff.
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