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Reviewers describe Wind Crest as a large continuing-care campus in Highlands Ranch that offers independent living, memory care, and skilled nursing under one roof, with staff generally praised as warm and professional. However, at least one family raised serious concerns about memory care not being equipped for advancing dementia, high out-of-pocket costs for added nursing care, and slow response times for basic assistance.
AI-generated from reviews and community data.
Wind Crest Senior Living Community is a senior living community in Highlands Ranch, Colorado offering Memory Care, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 77 reviews.
Wind Crest Senior Living Community is a 44-bed skilled nursing and long-term care facility in Highlands Ranch, Colorado, offering independent living, assisted living, skilled nursing, and memory care services.
Families describe notably mixed experiences. Several report genuine satisfaction with staff professionalism and compassion, noting that caregivers are friendly and appear invested in residents' wellbeing. However, significant concerns emerge around memory care adequacy, one family cautioned that the community's advertised memory care may not serve those with middle to late-stage dementia as expected, and around timeliness of assistance, with some reporting long delays in receiving help with personal care despite substantial monthly costs. These gaps have prompted at least one family report to regulatory agencies.
Wind Crest holds a 3.6 out of 5 Google rating across 77 reviews, reflecting this divide. Prospective families considering the community, particularly those with advanced dementia or specific care-timing needs, may benefit from direct conversations about staffing levels and memory care specialization.
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Help Me Choose3.6overall · 77 ratings combined
3.6★ on Google (77)
Sandra Valdivia
May 2025
Windcrest has an amazing community. From the residents to the staff, everyone I’ve met is friendly; the staff is kind and professional. It makes coming here lovely. The staff interactions with the residents is always so compassionate. It truly is uplifting to know that seniors get such quality care at Windcrest.
Brian Fletcher
Mar 2025
12k a month for 1 person assisted living and no one comes to assist the elderly on a bathroom break for hours!!! Family members have to drive hours to provide that good, timely, proper care. 400 per day! Don’t even bother referencing Craig Erickson. He doesn’t return family calls nor local news agency calls. Well, not anymore!! You’ve been reported and under investigation! I strongly believe Weiser and Polis will be shutting your doors down real soon.
Jessica Wilson
Jan 2025
A warning to anyone researching senior living (and Windcrest) with a loved one with middle/late stage and advancing dementia. My parents just moved here and from the time they were told an apartment was available to the time they moved in, my father’s dementia progression advanced rather quickly. Windcrest advertises “memory care” which is why they chose to move here. However this is not for middle to late stage dementia - their memory care is essentially assisted living, for cases of earlier stages of dementia, for people who can do most ADLs on their own. My father did not qualify for memory care and now is in their skilled nursing, which is extremely expensive and STILL not getting the care he needs (24/7 which in addition is out of pocket for us). This is not the place for your progressing dementia parent/loved one. Please research facilities for middle/late stage dementia and care levels thoroughly, EVEN if your loved one is early in the stages - they will eventually be severe and need more assistance than most places can provide legally in Colorado. Please do deeper research into memory care facilities in Colorado, especially Windcrest. The sales people are NOT upfront about this. One positive is that the in home health care company at Windcrest is very supportive and compassionate and their caregivers have been wonderful and professional. (However at times their availability is limited. They will try to find an outside company if needed.)
John Erickson
Apr 2023
My review might seem a little biased because 40 years ago I founded Erickson Senior Living, the company that built and currently manages Wind Crest. We used to always say that in this industry the best test of quality is whether you’d someday move in to one of your communities. Well, Nancy and I moved from our home in Annapolis and became residents of Wind Crest in January 2022 and have enjoyed every minute since. One of the things we’re enjoying the most is meeting and getting to know other residents. We love that there are 8 restaurants to choose from all with unique menus. I enjoy walking over to the new 25 meter pool for lap swimming many mornings. Nancy is excited about the four pickle-ball courts that are being built this spring. I never would have envisioned outdoor rock concerts at one of our communities back in the early years, but our summer concert series has been a big hit. We both enjoy the huge variety of education classes and guest speakers that we can attend when we’re not too busy with other activities. We also still travel a lot, and like that we can lock the front door and not worry about a water leak or some other maintenance issue like we did when we owned a house. I told people for years that they shouldn’t wait too long to make a move like this and now I can say firsthand that I was giving good advice. Check it out, and you will see what I mean.
Marta Nelson
Sep 2017
Both my in-laws and my father have lived here. I wouldn't hesitate to recommend it to others, in fact, I have. We have experienced the independent living, the skilled nursing and the memory care and have been pleased with all of them. The staff seems to genuinely care about the residents and are friendly and helpful. You have the choice of using the on-site support services or using independent agencies. There are multiple dining choices on site and more coming, they offer transportation and they have a very good fitness center. If you're looking for a place for yourself or your parents, definitely check out Wind Crest.
3 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 9, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2022
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Wind Crest Senior Living Community offers Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Wind Crest Senior Living Community is located at 3420 Mill Vista Rd in Highlands Ranch, Colorado.
Reviewers describe Wind Crest as a large continuing-care campus in Highlands Ranch that offers independent living, memory care, and skilled nursing under one roof, with staff generally praised as warm and professional. However, at least one family raised serious concerns about memory care not being equipped for advancing dementia, high out-of-pocket costs for added nursing care, and slow response times for basic assistance.
Wind Crest Senior Living Community had 3 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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