Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2011
Home Health Compare
Concierge Home Care is a home health agency serving West Palm Beach, Florida offering Home Health.
About Concierge Home Care
Concierge Home Care is a Medicare-certified home health agency serving West Palm Beach, FL and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Concierge Home Care 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Concierge Home Care
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Medicare Quality of Care
Concierge Home Care is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency73%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way83%US 89%
- The team communicated well78%US 86%
- The team discussed medicines, pain and home safety60%US 82%
152 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community88%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Better than
- Preventable hospital visits during care (lower is better)9%US 11%Better than
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around80%US 83%
- Patients got better at getting in and out of bed85%US 83%
- Patients got better at bathing86%US 86%
- Patients' breathing improved82%US 85%
- Patients got better at taking medications correctly81%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations64%US 61%
Service area
Concierge Home Care reports serving 74 ZIP codes, including West Palm Beach, Boca Raton, Boynton Beach, Lake Worth, Port Saint Lucie, Delray Beach, Vero Beach, Fort Pierce, Jupiter, Stuart and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 109658. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Concierge Home Care offer?
Concierge Home Care offers Home Health.
Where is Concierge Home Care located?
Concierge Home Care is located at 360 Columbia Dr Ste 104 in West Palm Beach, Florida.
Does Medicare cover care from Concierge Home Care?
Yes. Concierge Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Concierge Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Concierge Home Care?
Submit the Request Information form on this page to connect with Concierge Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Concierge Home Care? Claim this listing to update photos, pricing, and details. It's free.
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