Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 2011
Home Health Compare
Complete Home Health Services is a home health agency serving South Holland, Illinois offering Home Health.
About Complete Home Health Services
Complete Home Health Services is a Medicare-certified home health agency serving South Holland, IL and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Complete Home Health Services 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Complete Home Health Services
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Medicare Quality of Care
Complete Home Health Services is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency70%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety88%US 82%
32 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community66%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral94%US 94%
- Patients got better at walking or moving around81%US 83%
- Patients got better at getting in and out of bed92%US 83%
- Patients got better at bathing85%US 86%
- Patients' breathing improved90%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations74%US 61%
Service area
Complete Home Health Services reports serving 28 ZIP codes, including Chicago, Beecher, Calumet City, Chicago Heights, Crestwood, Crete, Dolton, Glenwood, Harvey, Homewood and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148219. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Complete Home Health Services offer?
Complete Home Health Services offers Home Health.
Where is Complete Home Health Services located?
Complete Home Health Services is located at 16236 Prince Drive in South Holland, Illinois.
Does Medicare cover care from Complete Home Health Services?
Yes. Complete Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Complete Home Health Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Complete Home Health Services?
Submit the Request Information form on this page to connect with Complete Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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