Complete Healthcare Services, INC

Quick Facts

Medicare quality: 2.0 of 5 stars
Medicare certified: Since 2011

Complete Healthcare Services, INC is a home health agency serving Massillon, Ohio offering Home Health.

About Complete Healthcare Services, INC

Complete Healthcare Services, INC is a Medicare-certified home health agency serving Massillon, OH and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Complete Healthcare Services, INC 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Complete Healthcare Services, INC

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Complete Healthcare Services, INC

Write a review

No reviews yet for this community. Be the first.

Medicare Quality of Care

Complete Healthcare Services, INC is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Home health aide

What patients say

3.0 / 5 patient survey rating

Would definitely recommend the agency76%US 79%
Rated their overall care 9 or 10 out of 1079%US 85%
Care was given in a professional way90%US 89%
The team communicated well82%US 86%
The team discussed medicines, pain and home safety75%US 82%

57 completed patient surveys, 17% response rate.

How patients did

Care started within 2 days of referral85%US 94%
Patients got better at walking or moving around76%US 83%
Patients got better at getting in and out of bed84%US 83%
Patients got better at bathing80%US 86%
Patients' breathing improved84%US 85%
Patients got better at taking medications correctly66%US 81%
Patients who had a fall with major injury (lower is better)3%US 1%
Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Discharge function score met or exceeded expectations66%US 61%

Service area

Complete Healthcare Services, INC reports serving 49 ZIP codes, including Akron, Canton, Cuyahoga Falls, Massillon, Alliance, Barberton, Brewster, Canal Fulton, Carrollton, Clinton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368383. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Complete Healthcare Services, INC offer?

Complete Healthcare Services, INC offers Home Health.

Where is Complete Healthcare Services, INC located?

Complete Healthcare Services, INC is located at 2815 Aaronwood Avenue Ne in Massillon, Ohio.

Does Medicare cover care from Complete Healthcare Services, INC?

Yes. Complete Healthcare Services, INC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use Complete Healthcare Services, INC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Complete Healthcare Services, INC?

Submit the Request Information form on this page to connect with Complete Healthcare Services, INC and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Complete Healthcare Services, INC? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Massillon.