MyLivingChoice

Complete Care at Shorrock Gardens

75 Old Toms River Road

4.6(270 ratings)· Brick average: 4.5

Complete Care at Shorrock Gardens — photo 11 / 5

Quick Facts

Total units
180
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
180
Family Involvement
Hosts family dinners during patient's stay
Care Focus
Aims to reduce preventable hospital readmissions

What Families Think

Reviewers generally praise the caring, attentive staff and successful rehabilitation outcomes at Complete Care at Shorrock Gardens, with several highlighting cleanliness and good food. However, one serious account describes neglectful care and unsanitary conditions during a short stay, and another flags aging fixtures and musty odors in need of repair.

The Good

  • Staff described as caring and professional
  • Successful rehab outcomes, patients discharged home
  • Food quality praised by residents
  • Clean, bright decor noted by some reviewers
  • Personalized rehabilitation and family involvement

The Bad

  • One report of severe neglect and unsanitary conditions
  • One reviewer noted musty odors and worn carpets/fixtures
  • Plumbing and cleanliness issues flagged by a reviewer

AI-generated from reviews and community data.

About Complete Care at Shorrock Gardens

Complete Care at Shorrock Gardens is a post-acute, skilled nursing, and long-term care facility in Brick, New Jersey. The community provides rehabilitation services with structured programs designed to support patients through recovery and help them transition successfully back home.

The facility emphasizes personalized care tailored to individual needs and comfort. Staff work collaboratively with patients to celebrate rehabilitation milestones and implement strategies to reduce preventable hospital readmissions following post-acute stays.

The community maintains a homelike environment with comfortable decor and clean facilities. Rooms are designed to feel residential rather than institutional, and the staff includes front desk personnel, aides, nurses, and food service professionals committed to patient care.

Family engagement is supported through community events, including hosted family dinners that bring relatives together during a patient's stay at the facility.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.6overall · 270 ratings combined

4.6★ on Google (270)

Tino Lefty Bowler

Jun 2026

via Google

It doesn’t matter where you go or places are should help and they’re doing the very best that they can with what they have to work with my mom is there and she’s very tough on the food. She gets wherever she goes she said Bar their food is the best, which makes me happy to hear. My mother recommended Carmela Posey.

Susan Anderson

Jun 2026

via Google

I am rating this facility with no STARS however I had to give them something in order to post a review. My father was here for less then 48 hours. He was walking and using the bathroom and placed in a bed in a diaper. This was a question I had asked prior to him arriving.I removed him via calling and he passed away with him 4 days. This facility should not be able to operate. 100% unclean and horrible nursing care (however one nurse made a comment that I needed to to get my out of there). Removing him was very very difficult. Also the videos posted look nothing like this father out of here.of this facility.) I would not recommend this or any Complete Care Rehab or Nursing home. Our loved ones deserve much better than this.

David Mercado

May 2026

via Google

My mother stayed here after an illness and stay at a hospital. After her discharge she was sent to a different facility where she did get better. She was sent back to the hospital with the same issues then sent to Complete Care. She finally received the correct care. The nurses, aides, and management made the difference. Today she is home because of everyone at Complete Care. They are amazing and dedicated professionals to the Care and well-being of the patients and residents there.

Irene Benn

May 2026

via Google

The unit nursing and support staff are dedicated, caring, and professional. I can only thank them for the work they do each day. The concern I have is for the structural atmosphere within the unit. The carpet needs to be removed. Cleaning it is not an option. Tables, chairs, and table trays need to be cleaned or replaced. Walls need fresh paint or wallpaper. Toilets need to flush consistently. The counter and nursing station sink needs a good look. The area is musty and deserves a more inviting refresh, remodel, and update for that dedicated staff and its residents, family members, guests, and potential new residents with family members. I am hoping this reaches someone so some actions may be taken. The staff is wonderful and they and the residents may appreciate a fresher cleaner look in their living and working environment.

Colleen Mercado

Apr 2026

via Google

The facility is kept very clean and the decor is bright and cheery. The staff is very personable, helpful and there is always someone there if you need something. They are very caring, kind and understanding in their treatment of my mother-in-law. I would recommend Complete Care at Shorrock Gardens to anyone looking for a quality rehab for their family member.

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Frequently Asked Questions

What types of care does Complete Care at Shorrock Gardens offer?

Complete Care at Shorrock Gardens offers Skilled Nursing / Long Term Care.

Where is Complete Care at Shorrock Gardens located?

Complete Care at Shorrock Gardens is located at 75 Old Toms River Road in Brick, New Jersey.

What do families say about Complete Care at Shorrock Gardens?

Reviewers generally praise the caring, attentive staff and successful rehabilitation outcomes at Complete Care at Shorrock Gardens, with several highlighting cleanliness and good food. However, one serious account describes neglectful care and unsanitary conditions during a short stay, and another flags aging fixtures and musty odors in need of repair.

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