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Complete Care at Severna Park

310 Genesis Way

4.2(202 ratings)· Severna Park average: 4.5

Complete Care at Severna Park — photo 11 / 5

Quick Facts

Total units
138
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
138
Rehab Focus
Strategies to reduce preventable hospital readmissions

What Families Think

Reviews for Complete Care at Severna Park are mixed, with several families praising the nursing staff, physical therapy team, and the facility's handling of memory care residents, while others raised serious concerns about food quality, supply shortages, and safety in the parking lot. The facility offers skilled nursing, long-term care, and a dedicated memory care unit with a focus on rehabilitation and reducing hospital readmissions.

The Good

  • Nurses described as caring and attentive
  • Physical therapy program praised by families
  • Staff skilled in handling memory care residents
  • Techs and aides work hard on difficult tasks

The Bad

  • Multiple reports of food quality needing improvement
  • One report of unsafe parking lot with speeding vehicles
  • One report of inadequate supplies and inconsistent care

AI-generated from reviews and community data.

About Complete Care at Severna Park

Complete Care at Severna Park is a post-acute, skilled nursing, and long-term care facility in Severna Park, Maryland. The community tailors its services and support to create a comfortable, enriching, and engaging environment for residents.

The facility offers specialized rehabilitation programs designed to support patients in their recovery journey and prepare them for life after rehab. Complete Care has developed strategies to celebrate patients when they reach rehabilitation goals and can successfully transition home, working collaboratively between patients and staff. The community also implements various approaches to reduce preventable hospital readmissions following post-acute stays.

Complete Care operates a Memory Care Unit as part of its service offerings, providing specialized care for residents with memory-related conditions. The facility maintains clean accommodations and ample parking, with various amenities available for residents and families.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 202 ratings combined

4.2★ on Google (202)

Leah Smith

May 2026

via Google

Christian the LPN/ Tech, really has an Awesome Attitude. Even when doing the dirty jobs. That maintains the patient dignity and respect. All the Techs work just as Hard. They do ALL the Hard Jobs!

Barbara Jacobs

Apr 2026

via Google

Worst place i've ever been. Agency personnel agree and said they never been in a place this bad. Cheap supplies and not much care. No available things they need... LESS THAN ONE STAR RATING !!!!!!

B X

Apr 2026

via Google

My main issue with this place is too many employees speed in and out of the parking lot. There are residents of the nursing home who chose to smoke outside in one of the parking lots which is their right to do so meanwhile you have vehicles that almost run them over! It’s a dangerous parking lot and this issue should be addressed with their staff and any visitors that come to the facility .

Patricia angel

Nov 2025

via Google

My mother is there.. she is getting very good care.All of the nurses are very nice the physical therapy is great. Nurses aides “some” are friendly But I get it this is a hard job that takes a special person. The food needs improvement desperately. But I would recommend here.

danielle montesano

Nov 2025

via Google

This rehabilitation center/longterm care facility really tries to make everyone feel at home here. The staff are extremely intuitive and seem to just know how to handle memory care patients and family. This is our second round here and that was by choice. Would definitely recommend for treatment especially compared to similar facilities in the area that are swimming in filth with mold growing up the bathroom walls, and the kind of care i would only describe as unethical and inhumane treatment of the sick and elderly. Its good to see there are people who still care.

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Frequently Asked Questions

What types of care does Complete Care at Severna Park offer?

Complete Care at Severna Park offers Skilled Nursing / Long Term Care.

Where is Complete Care at Severna Park located?

Complete Care at Severna Park is located at 310 Genesis Way in Severna Park, Maryland.

What do families say about Complete Care at Severna Park?

Reviews for Complete Care at Severna Park are mixed, with several families praising the nursing staff, physical therapy team, and the facility's handling of memory care residents, while others raised serious concerns about food quality, supply shortages, and safety in the parking lot. The facility offers skilled nursing, long-term care, and a dedicated memory care unit with a focus on rehabilitation and reducing hospital readmissions.

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