MyLivingChoice

Complete Care At Madison

625 State Highway 34

4(158 ratings)· Matawan average: 4.2

Complete Care At Madison, photo 11 / 4

Quick Facts

Total units
167
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
167
Care Focus
Programs aimed at reducing hospital readmissions

What Families Think

Descriptions of Complete Care at Madison emphasize a rehabilitation-focused skilled nursing facility with an emphasis on staff friendliness and cleanliness. There are no detailed reviews available, so specific family experiences are limited, but the facility's stated goals center on recovery, patient collaboration, and reducing hospital readmissions.

The Good

  • Friendly, pleasant, and professional staff
  • Focus on personalized, responsive care
  • Clean and welcoming environment
  • Collaborative rehabilitation approach with patients
  • Programs aimed at reducing hospital readmissions

AI-generated from reviews and community data.

Complete Care At Madison is a senior living community in Matawan, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.0 out of 5 across 158 reviews.

About Complete Care At Madison

Complete Care at Madison is a skilled nursing and long-term care facility located in Matawan, New Jersey, offering post-acute rehabilitation services and ongoing care for residents requiring professional medical support.

The community provides tailored services designed to support patients through recovery and rehabilitation. Their approach emphasizes collaborative care between patients and staff, with programs developed to help residents achieve rehabilitation goals and successfully transition home. The facility implements strategies to reduce preventable hospital readmissions and works to ensure patients feel supported and confident during their recovery journey.

The facility maintains a focus on creating a comfortable and engaging environment for its residents. Staff members are described as friendly, pleasant, and professional, with an emphasis on personalized attention and responsiveness to resident needs. The community is noted for maintaining cleanliness and presenting itself as a welcoming setting.

Types of Care at Complete Care At Madison

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Complete Care At Madison

4overall · 158 ratings combined

4★ on Google (158)

Community Member

Jul 2026

via Google

Our family chose this facility specifically because they offer on-site dialysis, trusting they could handle a complex patient. Tragically, our trust was misplaced. My mother was admitted here following a hospital stay for a UTI. Within five days, her acute confusion returned—a well-known, critical warning sign of sepsis in immunocompromised dialysis patients. The staff completely failed to monitor or respond to this change in her mental status. They did absolutely nothing until her oxygen levels catastrophically dropped. Based on the severe delay in care, we believe her death was completely preventable. By the time they finally reacted, it was too late, and she passed away from septic shock. If you have a vulnerable loved one on dialysis, please look elsewhere.

Pat Harding

May 2026

via Google

Complete care of Madison has amazing staff and nurses all the way up to the top. I have to mention admission rep miss ashley graham and my step dad. ms chante his caring loving nurse her and Mrs Ashley has gone over and beyond to help dad and I. Know matter if last minute or plan their services here feel so family oriented and no complaints so far for Henry butler my step dad is 96 yrs young and complete care has added years to his life I’m sure ! with there treatment and care of him each and every-time Henry was in there care he treated patently and attentively I can’t thank you 😊 enough his daughter Patricia Cooperharding ♥️♥️🌼💪🏽❤️‍🩹❤️‍🩹❤️‍🩹🙌🏽🙌🏽🙌🏽🙏🏽

K. S.

May 2026

via Google

Witnessed my grandmother being battered today. Several people were told NO BLOOD DRAWS without contacting family. They were also instructed to premedicate before any procedure. She was crying against what was being done to her. When EMS arrived, her blood pressure was 208/56!!!!

Pat Cooperharding

Mar 2026

via Google

I wanna say please don’t judge a book by its cover look of outside because the care my dad received here was best I’ve ever seen ms Ashley graham and her staff has gone over and way beyond measure to care for my dad and this one only a short stay so I can judge imagine once I place him there for long care the service they will provide my dad and us his family I can’t say thank you hard enough for the mental relief in know he in great care when I can’t provide it for him thank you ms Ashley graham and your staff medical to room keeping job well done 👍🏾 thank you all from bottom of my heart ♥️ thank you 😊 🙏🏽🙏🏽

Awa Faye

Feb 2026

via Google

I gave a 1 because there is not nothing below it. Very bad management, the phones do not work, you cannot leave a message for anyone. My brother got moved to another room and nobody cares to let me know. I found out on my own. I would not recommend to bring family members in here. They have the worse social worker i ever seen. Please do not bring your loved ones in here.

Request information

Ask about availability, pricing, or a tour. Your details go only to Complete Care At Madison, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 3, 2026Fire Safety StandardHealth Standard14 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2026

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

Aug 27, 2024Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 18, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2024

Oct 20, 2023Infection ControlNo citations
Dec 9, 2022Fire Safety StandardHealth Standard16 citations
  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Complete Care At Madison offer?

Complete Care At Madison offers Skilled Nursing / Long Term Care.

Where is Complete Care At Madison located?

Complete Care At Madison is located at 625 State Highway 34 in Matawan, New Jersey.

What do families say about Complete Care At Madison?

Descriptions of Complete Care at Madison emphasize a rehabilitation-focused skilled nursing facility with an emphasis on staff friendliness and cleanliness. There are no detailed reviews available, so specific family experiences are limited, but the facility's stated goals center on recovery, patient collaboration, and reducing hospital readmissions.

How did Complete Care At Madison do on recent health and safety inspections?

Complete Care At Madison had 4 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Complete Care At Madison?

Submit the Request Information form on this page to connect with Complete Care At Madison and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Complete Care At Madison? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Matawan.

Prefer to stay home?

Home care agencies serving Matawan bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Matawan