MyLivingChoice

Complete Care At Kimberly Hall-South

1 Emerson Drive

4.3(145 ratings)· Windsor average: 4.3

Complete Care At Kimberly Hall-South — photo 11 / 5

Quick Facts

Total units
180
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
180
Rehab focus
Programs aim to reduce hospital readmissions after rehab
Visitor system
Check-in/out kiosk system used for visitors

What Families Think

Families and visitors generally describe Complete Care at Kimberly Hall South as clean, well-run, and staffed by dedicated caregivers, with several reviewers praising the nursing leadership and rehabilitation support. However, one review raises a serious concern about a resident's significant weight loss and an unaddressed medical condition during her stay, which stands out among the largely positive feedback.

The Good

  • Reviewers praise dedicated, compassionate nursing leadership
  • Facility described as clean and well-maintained
  • Resident rooms noted as spacious and bright
  • Rehab programs support recovery and reduce hospital readmissions
  • Visitors report calm, orderly atmosphere

The Bad

  • One report of significant weight loss and an undiagnosed medical condition
  • No published pricing information available

AI-generated from reviews and community data.

About Complete Care At Kimberly Hall-South

Complete Care at Kimberly Hall South is a post-acute, skilled nursing, and long-term care facility located in Windsor, Connecticut. The community tailors its services and support to create a comfortable, enriching, and engaging experience for residents.

The facility offers rehabilitation programs designed to support patients through their recovery journey. These programs include strategies to celebrate patients when they reach rehabilitation goals and successfully transition home, as well as approaches to reduce preventable hospital readmissions following post-acute stays.

The community emphasizes collaborative care between patients and staff, with an environment described as clean and well-maintained. Resident rooms are noted as spacious and bright, and the facility provides amenities such as a check-in/out kiosk system for visitors.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 145 ratings combined

4.3★ on Google (145)

wilvazquez

Jun 2026

via Google

My visit today at KHS was pleasant. Everything seemed in place, things looked tidy and residents looked calm. My sister was feeling and looked good.

Kate Stewart

May 2026

via Google

My sister was at Kimberly Hall South for 2 months. She lost 17% of body weight in those 2 months. The staff failed to identify and treat her gastroparesis. She would have starved to death.

Roberta Hodge

Apr 2026

via Google

Thank you for taking care of my Sally Fentner. She looks very good and her appearance is beautiful. She looks like she is getting much better. I hope to see her go home. God bless you Roberta Hodge her former Caregiver

Lisa Bosworth

Feb 2026

via Google

Nothing against Kimberly at all but this survey doesn't identify the company among many that I could be reviewing. If you can identify yourselves maybe I can zeeo my memory in on which vall she was involved with. I'm sure she did s great job!

Staci Brody

Jan 2026

via Google

I am throughout the state and work in hospice and hands down one of the best most dedicated team of people in Healthcare. Monica Messenger the Director of Nursing is a gift , dedicated and commited to her residents and her team . I was personally in a situation with a family member and needed to find the best place that would give us peace of mind and automatically ran to Kimberly Hall South to see if there was bed availability. Can't say enough about this team and their sincere dedication to strive for excellence .KUDOS !!!

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Frequently Asked Questions

What types of care does Complete Care At Kimberly Hall-South offer?

Complete Care At Kimberly Hall-South offers Skilled Nursing / Long Term Care.

Where is Complete Care At Kimberly Hall-South located?

Complete Care At Kimberly Hall-South is located at 1 Emerson Drive in Windsor, Connecticut.

What do families say about Complete Care At Kimberly Hall-South?

Families and visitors generally describe Complete Care at Kimberly Hall South as clean, well-run, and staffed by dedicated caregivers, with several reviewers praising the nursing leadership and rehabilitation support. However, one review raises a serious concern about a resident's significant weight loss and an unaddressed medical condition during her stay, which stands out among the largely positive feedback.

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Other senior living options within 25 miles of Windsor.