333 Grand Ave
4.5(186 ratings)
1 / 3CMS Care Compare
Reviewers are largely positive about staff warmth, admissions support, and a clean, recently renovated environment at this skilled nursing and rehab facility. However, one detailed review raised serious concerns about slow response times, unmet basic care needs, and communication issues that families should weigh carefully.
AI-generated from reviews and community data.
Complete Care at Inglemoor is a post-acute, skilled nursing, and long-term care facility located in Englewood, New Jersey. The community provides rehabilitation services with a focus on personalized care tailored to each resident's needs and comfort.
The facility emphasizes recovery as a journey supported by trained staff. Complete Care has developed programs designed to help patients reach their rehabilitation goals and successfully transition home. The community implements strategies to reduce preventable hospital readmissions following post-acute stays, maintaining collaborative relationships between patients and clinical staff.
The facility maintains a clean, bright environment and offers various activities for residents. According to descriptions from visitors, the staff is professional, courteous, personable, and informative regarding resident care. Walking therapy and other therapeutic services are available to support recovery objectives.
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Help Me Choose4.5overall · 186 ratings combined
4.5★ on Google (186)
Laura Nicole
Jun 2026
I strongly recommend this team and this care center! Darcie in admissions is such a compassionate and attentive listener and will guide you through the process smoothly. The Rehab team has great longevity and really connect with their patients! They've renovated a lot of the building, including the therapy gym. Residents and patients all well groomed and engaged, staff all friendly and responsive. Great atmosphere!!!
Stacey D. Brown
May 2026
I enjoyed my visit to Complete Care. The lobby felt like a spa with its soothing and comfortable decor and furniture. The thing that stood out the most was that each room had a storage compartment outside the door so anyone providing patient/resident care would have what they needed rather than having to search for it in a cart that they push around. Each person that I met was so warm. I would highly recommend anyone seeking services to schedule a tour.
Joshua Demori
May 2026
If I could, I would give 0 stars. You enter and their staff is so unwilling to help you and do so begrudgingly when they do. The fact that the medical transportation had to bang on the door a few minutes while pressing the door bell should have been my first sign to run away from this provider. When you do ask the staff for something, they look at you like you have two heads on your shoulders and with indignation that you bothered them. And not to mention the smell of urine and worse which fills the halls. I’ve hit my call bell waiting for over an hour to get someone. If it was an emergency I would have died. They put me in a bed which does not fit me and they did nothing to change it after requesting it. I was not even provided a made bed with not even one pillow. My medications which they received, were not picked up and I will be without them all night. If you or a loved one needs care this is not the place. And like so many low cost healthcare providers why is it the staff does not require English speaking staff. This is imperative as I almost lost my life with nurses in the past who didn’t properly understand English. Avoid at all costs.
Ann Scott
Apr 2026
Beautiful facility the staff, employees wonderful all very up lifting caring. The facility is immaculate and grounds well kept. My Loved one is happy and well taken care of. Thank you All
Antonia Picca
Feb 2026
I would like to take a moment to recognize an outstanding staff member by the name of Gigi that works at the front desk at the rehab facility. She goes above and beyond in her role. She is incredible attentive to the residence and the patients and is very kind and compassionate. What truly stands out is that she does so much more than what is required of her position. She takes the time to ensure residents are comfortable, listens to their concerns, and treats them with genuine dignity and respect. Her dedication and work ethic do not go unnoticed by the family members, residence,and other patients. And it brings us great comfort to our family, knowing that our loved ones is in such caring hands . Her professionalism, warmth and commitment to excellence deserve special recognition. She is truly an asset to this facility, and we are deeply grateful for everything she does. An example of what she did for the residence and patients this past Sunday was she noticed no one ate their food because it was horrible so she took money out of her own pocket and bought pizzas for everyone and their family members. That is going way above and beyond and I know that all of them appreciated it very much as we did looking on. Please recognize and compensate her for all her hard work.
Complete Care at Inglemoor offers Skilled Nursing / Long Term Care.
Complete Care at Inglemoor is located at 333 Grand Ave in Englewood, New Jersey.
Reviewers are largely positive about staff warmth, admissions support, and a clean, recently renovated environment at this skilled nursing and rehab facility. However, one detailed review raised serious concerns about slow response times, unmet basic care needs, and communication issues that families should weigh carefully.
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