900 Van Buren Street
4(129 ratings)· Annapolis average: 4.4
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Reviews of Complete Care at Annapolis are mixed, with several families reporting serious concerns about care quality, communication, and cleanliness during short-term rehab stays, while others praise the therapy team and overall staff attentiveness. The facility focuses on post-acute rehab and skilled nursing, with an emphasis on reducing hospital readmissions after discharge.
AI-generated from reviews and community data.
Complete Care at Annapolis provides post-acute, skilled nursing, and long-term care services in Annapolis, Maryland. The community emphasizes tailoring services and support to each individual so that a resident's stay is comfortable, enriching, and engaging.
For those recovering from illness, injury, or surgery, Complete Care at Annapolis offers structured rehabilitation programs designed to help patients reach their recovery goals and prepare for a successful transition back home. These programs are described as a collaborative effort between patients and staff, celebrating milestones along the way.
The community also implements strategies aimed at reducing preventable hospital readmissions following a post-acute stay, reflecting a focus on continuity of care after rehabilitation is complete.
Staff are described as professional and attentive, taking time to know residents personally as part of the overall care experience.
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Help Me Choose4overall · 129 ratings combined
4★ on Google (129)
Dajshanae Mason
May 2026
The receptionist that is filling in for AD is very rude she hung up the phone while I was still trying to ask a question, in the middle of the conversation she ended it because she didn't want to do her job anymore. Poor customer service!!
Kim Coates
Jan 2026
When I visited my family member yesterday here at complete care, I noticed the receptionist was comfortably asleep at the desk. I found that very unprofessional. I’m trying to figure out what kind of business you’re running. I was very dissatisfied.
Judie Jeweler
Nov 2025
Good food... not gourmet, but tasty and nourishing. Great staff-- happy, helpful (often slow, but eventually), basic fun activities, and PT AND OT AND SPEECH THERAPY are outstanding. Careful not to push you too much, but very encouraging. I recommend it highly. I know that not everyone would, but I am a patient patient.
SM
Oct 2025
My mother was in worse shape when she was discharged from this facility than when she was admitted to it after hospitalization. She was transferred in order to gain strength to go home. In 2 weeks, she had unreported and untreated injuries that were blamed on her. She was oversedated making it difficult to receive physical therapy, the reason she had been admitted. A couple of the therapists and staff tried hard to be patient-centered but many, especially the subs over the weekend, were belligerent or disrespectful. The biggest concern was lack of continuity of communication and care, particularly regarding medication - with needed medication missed, unreported medication given, and specific instructions either not conveyed or conveyed improperly across shifts. All of which led to my mother leaving with poorer outcomes than when she was transferred from the hospital.
Shawn Howser
Oct 2025
My Dad had spent a year at the facility when it was Cadia( about 3 years ago) What a difference when my Mom was there just recently (Sept 2025) for 9 days Not as clean(smelly walking down the halls) And the nursing staff not at all as friendly. One Saturday she needed to go the bathroom and pressed the button… over 45min and I had to clean her from a bowel movement. Heartbreaking the way the residents who live there are treated. My Mom was transported to the ER from there. Had a UTI, diverticulitis and lung infection. Needless to say when she was discharged we changed facilities. Not sure what happened with the name change, but definitely not for the better
Complete Care At Annapolis offers Skilled Nursing / Long Term Care.
Complete Care At Annapolis is located at 900 Van Buren Street in Annapolis, Maryland.
Reviews of Complete Care at Annapolis are mixed, with several families reporting serious concerns about care quality, communication, and cleanliness during short-term rehab stays, while others praise the therapy team and overall staff attentiveness. The facility focuses on post-acute rehab and skilled nursing, with an emphasis on reducing hospital readmissions after discharge.
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