MyLivingChoice

Compassus Home Health

2401 Stemley Bridge Rd #7

4.6(16 ratings)· Pell City average: 3.7

Compassus Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1995
Accreditation
CHAP-accredited under Hospice Standards of Excellence
Respite care
Offers short-term inpatient respite for family caregivers
Bereavement support
Ongoing grief counseling for patients, families, friends
Hospice structure
Care delivered through four distinct hospice levels
Office hours
Physical office open weekdays 8 a.m.–5 p.m.

What Families Think

Families describe Compassus Home Health as staffed by attentive, compassionate nurses and therapists who show up on time and go beyond basic duties, particularly in physical and occupational therapy and hospice nursing. Nearly all reviewers highlight specific caregivers by name for their warmth and reliability, though one family reported a serious lapse in hospice responsiveness during a medical crisis.

The Good

  • Nurses and therapists praised as compassionate and attentive
  • Physical and occupational therapists cited for helping recovery
  • Timely, punctual home visits noted by reviewers
  • Staff remembered patients' families and personal details
  • Nurses present with patients and families near end of life

The Bad

  • One report of hospice team failing to respond during a life-threatening emergency
  • One reviewer wanted more advance notice before home visits

AI-generated from reviews and community data.

Compassus Home Health is a home health agency serving Pell City, Alabama offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 16 reviews.

About Compassus Home Health

Compassus Home Health provides hospice care in Pell City, Alabama and surrounding communities. The program delivers 24/7 compassionate care focused on reducing suffering and promoting comfort at the end of life, with the physical office open Monday through Friday from 8 a.m. to 5 p.m.

Care is centered on symptom management, with nursing services, medications, supplies, and equipment covered when a diagnosis requires hospice care. The hospice team emphasizes pain management and addresses spiritual and emotional health alongside practical assistance. Care is provided wherever patients call home, including hospitals, nursing facilities, or personal residences.

The program offers short-term inpatient respite care to provide relief for family caregivers, as well as ongoing grief counseling for patients, families, and friends. Hospice services are delivered through four levels of care carried out by a team of professionals dedicated to ensuring dignity and comfort.

Compassus has received Community Health Accreditation Partner accreditation under the Hospice Standards of Excellence. The program relies on trained caregivers selected and trained to adhere to the highest standards in healthcare, with an emphasis on personal care plans developed through careful listening to patient and family needs.

Hospice volunteers play a meaningful role in the program, engaging in activities such as reading to patients, preparing meals for families, and providing household assistance. All volunteers receive free training at the local office and are valued members of the hospice team.

Types of Care at Compassus Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Compassus Home Health

4.6overall · 16 ratings combined

4.6★ on Google (16)

paul dean

Aug 2026

via Google

I have been very well taken care of. Very satisfied

Bryant

Mar 2026

via Google

The nurses and staff that comes by are extremely very sweet, very respectful and seem to care a lot about getting me back to a healthier state. The only I ask is to give me a call the day before so I can plan on putting my dogs up and clean up a little for my wonderful Compass friends.

GiGi K.

Jan 2026

via Google

A special thank you to the impeccable team at Compassus. A sustained a fall prior to the Thanksgiving holiday’s resulting in a broken foot and (2) broken bones in my wrist. The Home Health Staff, i.e., Jennifer, Jordon, Mike, Rodney, etc were always supportive and friendly. Their listening skills regarding my needs sealed the deal with me. Always helpful and very kind. I was formally discharged on 1/16/26. It was bitter sweet however, a BLESSING that I am on the mend.<br><br>I highly recommend this facility for Home Health!!! The level of care I received was a (10+). Thank you Compassus and May God Bless!<br><br>Kathryn Smith<br>Shelby County

Eleanor Foster

Dec 2024

via Google

Nurse Shana was a God send. She is very compassionate at her job. Her bedside manner was absolutely professional. She knew our loved one was getting close and was with us when they passed. She was very caring and amazing.

Walter Branham

Feb 2024

via Google

Absolutely the best home health care out there. Every staff member has been, friendly and professional. If you need home health care, look nowhere else,you have found the best.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Compassus Home Health, never sold or shared.

Medicare Quality of Care

Compassus Home Health is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1091%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

302 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community85%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around95%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

Compassus Home Health reports serving 81 ZIP codes, including Birmingham, Gadsden, Anniston, Boaz, Pell City, Sylacauga, Adamsville, Alabaster, Alexandria, Alpine and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017145. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Compassus Home Health offer?

Compassus Home Health offers Home Health.

Where is Compassus Home Health located?

Compassus Home Health is located at 2401 Stemley Bridge Rd #7 in Pell City, Alabama.

What do families say about Compassus Home Health?

Families describe Compassus Home Health as staffed by attentive, compassionate nurses and therapists who show up on time and go beyond basic duties, particularly in physical and occupational therapy and hospice nursing. Nearly all reviewers highlight specific caregivers by name for their warmth and reliability, though one family reported a serious lapse in hospice responsiveness during a medical crisis.

Does Medicare cover care from Compassus Home Health?

Yes. Compassus Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Compassus Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Compassus Home Health?

Submit the Request Information form on this page to connect with Compassus Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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