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Community Home Health Services

4175 S Congress Ave Ste S

4.2(9 ratings)· Lake Worth average: 4.3

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Community Home Health Services

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1979
Medicare history
Medicare certified since 1979
Ownership
Privately owned agency
Medicare quality rating
3.5 out of 5 stars for patient care
Therapy and social services
In-home PT, OT, speech therapy and social work
Post-hospital follow-up
Reviewer describes daily nurse calls for 30 days

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of this Lake Worth home health agency are split. Several families praise attentive nurses, skilled therapists and responsive phone staff, while others report disrespectful employees, conflicting orders and poor after-hours response. Google shows 4.2 stars from 9 ratings, and Medicare rates patient care 3.5 out of 5.

What reviewers praise

  • Therapists praised as skilled and encouraging
  • Experienced nurses who respond quickly
  • Staff answer phones, no voice mail reported
  • Daily nurse check-in calls after hospital discharge
  • Skilled nursing plus PT, OT and speech therapy
  • Covered by Medicare for qualifying patients

What reviewers flag

  • One report of staff yelling at a patient during visits
  • One report of orders conflicting with the treating doctor's
  • One report of no after-hours emergency visits
  • One reviewer worried about billing and signing blank visit forms
  • One report of calls left on hold, slow callbacks

AI-generated from reviews and community data.

Community Home Health Services is a home health agency serving Lake Worth, Florida offering Home Health. Families rate it 4.2 out of 5 across 9 reviews.

About Community Home Health Services

Community Home Health Services is a Medicare-certified home health agency serving Lake Worth, FL and has been Medicare certified since 1979. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Community Home Health Services 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Community Home Health Services

Home Health

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Reviews of Community Home Health Services

4.2overall · 9 ratings combined

4.2★ on Google (9)

Patron Patron

Mar 2026

via Google ↗ · Report

Your services are outstanding. Jessica the young lady who gives me a shower and washes my hair is delicious, and so competent.. She has a wonderful up attitude that cheers me. The staff is so great on the phone, and always in person. No voice mail. How rare is that? Sidney the physical therapist is a treasure. Thank you one and all for the privilege of sending Sidney to me>

Kaitlin Kitts

Dec 2025

via Google ↗ · Report

MSA Community Home Health truly sets the standard for compassionate, high-quality home health care. From the very first interaction, it’s clear that their team is dedicated to treating patients with dignity, professionalism, and genuine care. Their comprehensive range of services is outstanding. The cardiology, pulmonology, and diabetes care teams are knowledgeable, thorough, and focused on long-term wellness, not just short-term solutions. The physical, occupational, and speech therapists are exceptional—patient, encouraging, and highly skilled at helping individuals regain strength, independence, and confidence in the comfort of their own homes. MSA also excels in post-surgical and wound care. Their clinicians are attentive, detail-oriented, and proactive, ensuring proper healing while keeping patients and families informed every step of the way. Communication is seamless, and you always feel supported rather than rushed. What truly sets MSA Community Home Health apart is their community-centered approach. They don’t just provide medical care—they build trust, foster relationships, and make a meaningful difference in the lives of the patients they serve. If you’re looking for a home health company that combines clinical excellence with heartfelt compassion, MSA Community Home Health is an outstanding choice.

Mike Park

Aug 2021

via Google ↗ · Report

…they are sending covid non vaccinated nurses , aids and other employees. Second… every employee has different orders none Of which agree with the treating doctor’s orders. Third. They are more interested in having you sign a blank paper stating they were there but I can just imagine how much they are billing Medicare. All call are left on hold and if they say they will call you back it takes hours And lastly when there is an after hour emergency they tell you they will see you tomorrow. So I should drop dead tonight and they will bill Medicare when they see me tomorrow

Anna Harpster

Aug 2018

via Google ↗ · Report

Very experienced, tenured nurses and staff who truly care about their patients and respond quickly to their needs. Fantastic care - a nurse calls you every day for 30 days when you come out of the hospital with CHF to see how you're doing as well as seeing you at home a couple of times a week. The physical therapists are top notch too. And it doesn't cost you a dime - Medicare pays for Community Home Health Services 100%! It's the best home health company ever. I couldn't be happier!

lois latman

May 2017

via Google ↗ · Report

Too many uncaring and disrespectful employees. Two stars cause of a couple of good people, but they were the exception. I ended up in tears after almost every visit. One of them actually yelled insulting things at me and refused to stop yelling at me when I asked her to. When you are incapacitated and in pain this is NOT what you need. Hopefully this is not the norm for home health in Palm Beach County.

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By submitting, you're okay with us and Community Home Health Services reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Community Home Health Services is a Medicare-certified home health agency (certified since 1979). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

227 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community94%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations69%US 61%

Service area

Community Home Health Services reports serving 79 ZIP codes, including West Palm Beach, Boca Raton, Fort Pierce, Boynton Beach, Lake Worth, Port Saint Lucie, Vero Beach, Delray Beach, Jupiter, Stuart and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107325. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Community Home Health Services offer?

Community Home Health Services offers Home Health.

Where is Community Home Health Services located?

Community Home Health Services is located at 4175 S Congress Ave Ste S in Lake Worth, Florida.

What do families say about Community Home Health Services?

Community Home Health Services carries a 4.2 out of 5 rating from 9 Google reviews. Reviews of this Lake Worth home health agency are split. Several families praise attentive nurses, skilled therapists and responsive phone staff, while others report disrespectful employees, conflicting orders and poor after-hours response. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Community Home Health Services?

Yes. Community Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Community Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Community Home Health Services?

Submit the Request Information form on this page, or contact Community Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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