Joe
Jul 2026
My old lady neighbor had a terrible fall outside on her porch. Community and their staff got her back to 100% so quickly!-
Community Health & Rehabilitation Center
3611 Transmitter Road3.8(33 ratings)· Panama City average: 4.4
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 120
- Inspections
- View history (24 citations)
- Therapy access
- Offers outpatient therapy for community members
CMS Care Compare
What Families Think
Reviews for this skilled nursing and rehabilitation center in Panama City are sharply divided. Several families praise the therapy team, nursing staff, and smooth hospital-to-facility transitions, while other reports describe serious lapses in basic care, including neglect, missed therapy, and a resident fall resulting in injury.
The Good
- Therapists praised for helping patients improve
- Nurses described as professional and attentive
- Discharge coordination works well, even on weekends
- CNAs noted as hard-working and helpful
- Offers physical, occupational, and speech therapy
The Bad
- One detailed report of severe neglect, including pressure wounds
- Report of understaffing leading to missed basic care
- One account of falsified care records (baths marked as given)
- One report describing a fall that led to a hip fracture during therapy
- One family reported no follow-up communication after a resident's death
AI-generated from reviews and community data.
Community Health & Rehabilitation Center is a senior living community in Panama City, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.8 out of 5 across 33 reviews.
About Community Health & Rehabilitation Center
Community Health and Rehabilitation Center is a skilled nursing home and rehabilitation facility located in Panama City, Florida. The center provides inpatient rehabilitation services designed to support safe transitions home, as well as outpatient therapy services that offer continued care to help patients advance with their personal therapy goals.
The facility offers physical therapy, occupational therapy, and speech-language pathology services. Physical therapy helps patients restore independence and functional mobility following orthopedic or neurological conditions or injuries through innovative techniques aimed at improving range of motion, strength, coordination, and muscle control. Occupational therapy focuses on achieving greater independence in activities of daily living such as bathing, dressing, and eating, using rehabilitation techniques and training in specialized equipment. Speech-language therapy helps patients improve communication skills in speaking, problem solving, reading, writing, and verbal expressions, and also provides evaluation and treatment for swallowing disorders.
The facility is designed with resort-style amenities and ultramodern therapy equipment supported by skilled medical staff. Community Health and Rehabilitation Center emphasizes a personalized approach to care that includes family input in the plan of care, treating patients with a collaborative approach that addresses both physical and emotional needs.
The center operates with a continuum of care approach designed to help patients regain and maintain their independence. The facility is noted for volunteering opportunities and activities including arts and crafts, bingo, and social events for residents.
Types of Care at Community Health & Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Community Health & Rehabilitation Center
3.8overall · 33 ratings combined
3.8★ on Google (33)
Brent Gerbig
Jun 2026
The only skilled nursing home, I Recommend to families when discharging from The hospital.. The administration staff is easy to work with and coordinate discharge plans even on weekends!
Christy
Mar 2026
Our biggest regret. Basic needs not met. They left our loved one to sit/lay in same position for hours or even the entire day so he began developing pressure wounds. Left to sit in feces and urine hours after notifying CNA and/or nurse. Several hours would go daily by with no check-in from nurse or aid. Some days food tray left out of reach. Help eating not provided so missed meals when we weren't there. Dentures never removed or cleaned leading to pneumonia. Family had to take shifts to provide basic care. Found out at one point no therapy had been done for weeks, the whole point of him being in rehab for a broken vertebrae. When I asked nurse Susan she simply glared at me saying, "do you want him to hurt? Are you trying to hurt him?" Therapy finally initiated. Patient was memory impaired with spine fracture but physical therapy put him on toilet and left room, leading to a fall and hip fracture. Nurse Susan cold to family/patient and told them it was "patient's own fault" for not waiting for assistance. His memory was so poor he was unable to retain what what he was told even 2 minutes prior, obviously not a candidate to be left unattended in a potentially dangerous situation. Family members witnessed him being roughly rolled onto wound vac and aid laughed when he howled in pain. There are a few wonderful CNA's, but not enough to change the culture or quality of care. Shortstaffed facility. Caregivers don't have enough time to complete basic care so they mark off things like baths being given when they were not. A whole family taking shifts, being present, providing care, submitting complaints to management, and advocating for him still wasn't enough. Too many more grievances we encountered to mention. I'd rather die alone at home than ever have to live like this.
Judy Ashman
Dec 2025
My mom was a resident there for 4 years and passed away in July. Still haven't had a single call from ANYONE at Community to express condolences. I don't have the emotional energy to write out all the terrible experiences she endured. I would have tried to move her but was told they were the "best in town" by an outside professional.
Rose Kelly
May 2025
Therapist are great and work for you to get better. The nurses are very good and professional. The laundry stuff are very nice and they are very fast. They are very helpful if you lose something and even speak in the hallway calling you by name. Last but not least CNA. The CNA work hard even on days that they may don’t feel good. But they are always professional and do what needs to be done to keep healthy. This is my second time here and if I have to go to a rehabilitation center I will ask for Community Health and Rehab Center
Government Inspection History
4 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 28, 2025Fire Safety StandardHealth Standard5 citations
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025
Jun 6, 2024Fire Safety StandardHealth Standard9 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024
Aug 31, 2023Health Complaint1 citation
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 30, 2023
Mar 16, 2023Fire Safety StandardHealth Standard9 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Community Health & Rehabilitation Center offer?
Community Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Community Health & Rehabilitation Center located?
Community Health & Rehabilitation Center is located at 3611 Transmitter Road in Panama City, Florida.
What do families say about Community Health & Rehabilitation Center?
Reviews for this skilled nursing and rehabilitation center in Panama City are sharply divided. Several families praise the therapy team, nursing staff, and smooth hospital-to-facility transitions, while other reports describe serious lapses in basic care, including neglect, missed therapy, and a resident fall resulting in injury.
How did Community Health & Rehabilitation Center do on recent health and safety inspections?
Community Health & Rehabilitation Center had 4 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Community Health & Rehabilitation Center?
Submit the Request Information form on this page to connect with Community Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Community Health & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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