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Families of veterans at Clifford Chester Sims describe caring, hardworking nursing staff, but many reviews point to inconsistent management, understaffing, and communication problems, especially on evening/night shifts. Experiences seem to have improved over time in some cases as leadership changed, but concerns about oversight and staffing persist across multiple reviews.
AI-generated from reviews and community data.
Clifford Chester Sims State Veterans Home is a senior living community in Panama City, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 25 reviews.
Clifford Chester Sims State Veterans Home is a 120-bed skilled nursing and long-term care facility in Panama City, Florida, serving veterans and their families.
Family experiences at the facility are mixed. Some families praise the day staff as attentive and caring, noting well-maintained grounds and quality food service. However, multiple families report consistent staffing challenges, particularly on evening and night shifts, and point to communication gaps between clinical staff and family members. One family noted that "staff nurses and CNA do not get the credit they deserve" despite being overworked. Management and supervision have been identified as sources of concern by several reviewers, though at least one family mentioned improvements after a change in nursing leadership.
The facility holds a 4.0 rating across 25 Google reviews. While some families express confidence in the care their loved ones receive, others describe the environment as stressful due to organizational and staffing issues.
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Help Me Choose4overall · 25 ratings combined
4★ on Google (25)
Chris M
May 2026
Very unprofessional supervisors, unable to properly schedule staff, many approach with a condescending and hostile tone and attitude. Not very friendly or hospitable. Facility seems nice and nurses seem to be kind even when overworked and understaffed as the location usually is due to the poor supervision and management
perry Shaw
Feb 2024
We are thrilled that our brother has the opportunity to reside at the Clifford Chester Sims State Veterans Nursing Home! EVERY staff member is attentive, caring and just WONDERFUL to work with! This facility is beautifully thought out and maintained ,the food for the residents is chefs quality and the physician, psyche care, social workers care , admission specialist and so many others have a genuine respect and compassion for him and his time in service to our Country! Thank you to our Florida VA for creating this amazing facility for our aging Veterans! It is stellar, in every regard!
J V Freckles
Aug 2020
I have not been able to visit my brother Clarence P. Is there. but From all the people I've talk with that are there was very professional and advised me that he's in the best facility in the nation. It makes me feel better, knowing that he is in good hands. Janie P. Edwards
Jen Genealogy
Aug 2017
This place is terribly managed. They are under staffed and disorganized. Most of the day staff are good, but the 3-11 shift is awful, not enough supervision. There are issues almost every day with my loved one and his care, very stressful environment. The Director lied to me on one occasion and problems are swept under the rug. UPDATE: 8/20/19 a new DON has helped this place, I have much less complaints of care. Raising from 2 stars to 3 stars...still need improvement in care, therapy and activities
Jo Ann Reising
Apr 2016
Understaffed the doctors running this facility do not feel they need to communicate with family only "see" patient after dark usually on the mid night shift. Staff nurses and CNA do not get the credit they deserve. Communications major problem from top to bottom. I am a veteran and will never be in this facility or any other state run VA nursing home. Appearances can and are deceiving.
3 inspection visits in the last three years, 7 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Clifford Chester Sims State Veterans Home offers Skilled Nursing / Long Term Care.
Clifford Chester Sims State Veterans Home is located at 4419 Tram Road in Panama City, Florida.
Families of veterans at Clifford Chester Sims describe caring, hardworking nursing staff, but many reviews point to inconsistent management, understaffing, and communication problems, especially on evening/night shifts. Experiences seem to have improved over time in some cases as leadership changed, but concerns about oversight and staffing persist across multiple reviews.
Clifford Chester Sims State Veterans Home had 3 government inspection visits in the last three years, with 7 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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