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Families describe Aviata At Emerald Shores as a skilled nursing and rehabilitation community where staff are consistently praised for attentiveness, warmth, and communication. Reviewers frequently highlight strong physical therapy outcomes after surgeries and injuries, along with a clean, well-run building and responsive administration.
AI-generated from reviews and community data.
Aviata At Emerald Shores is a senior living community in Callaway, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 141 reviews.
Aviata at Emerald Shores is a 77-bed skilled nursing and long-term care facility in Callaway, Florida. The community serves both rehabilitation patients and those requiring ongoing nursing care.
Families consistently praise the attentiveness and genuine care of the nursing and therapy staff. Rehabilitation outcomes stand out in reviews, with families noting that therapists approach treatment with both knowledge and encouragement. One family wrote, "The rehab department does their job with knowledge and with an encouraging attitude." Staff members across departments, from front desk to social services to administration, receive recognition for responsiveness and going beyond routine duties. The care environment is described as making residents feel like family.
Food service receives mixed but pragmatic feedback; when concerns arise, staff reportedly work to ensure satisfaction. Activities and field trips are organized by an engaged leadership team. The facility maintains a 4.4-star rating across 141 Google reviews, with the vast majority reflecting five-star experiences centered on staff quality and therapeutic outcomes.
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Help Me Choose4.4overall · 141 ratings combined
4.4★ on Google (141)
ken hivley
Jun 2026
Love the staff!!! Therapy is fantastic. Admin does a great job making sure we are taken of. Director of patient care , Sonja is constantly on the move with activities and care. I would really like to thank Ann,Kristin,Nicole, Alisha( for all my transportation needs) the front ladies making my field trips go smoothly. Amy,Kara. Thank you ladies for making me feel like family while I am here. 😎😎😎😎
Bonita Hefner
May 2026
My stay here at Aviata was great my cna was very wonderful and sonja was a complete angel she fixed the problem in due time social services was very helpful getting me prepared to go home and therapy was absolutely amazing I am a 100 percent confident that I will do very good at home the food here was okay and when it wasn't (Eric) always made sure I was satisfied so thank you Aviata for getting me one step ahead in my journey if I half to come back I would definitely chose you guys
Wadona Riley
Apr 2026
We have been in the rehab facility for several weeks. Our experience has been wonderful. From the front desk , the smiling face of janice every morning to the staff we see all during the day. I cannot express my gratitude for the physical therapy team. My husband is leaving better than before his hip replacement. I would highly recommend the facility to anyone.
Dean Ridings
Mar 2026
Our family has had a very positive experience with Aviata at Emerald Shores Nursing Home, and we are truly grateful for the care my sister receives there. The staff are consistently kind, attentive, and genuinely caring, which gives us great peace of mind. We would especially like to recognize a few individuals who have gone above and beyond. Jem in the business office is always responsive and helpful, making administrative matters easy to navigate. Jackie in medical records has been dependable and thorough whenever we’ve needed assistance. Tiffany at the front desk creates a warm and welcoming environment every time we visit. A very special thank you goes to Rachel, the activities director, whose dedication and energy make a meaningful difference in the daily lives of residents. Her efforts clearly enhance the overall living experience for my sister and others in the community. We deeply appreciate the entire team and would confidently recommend this facility to anyone seeking compassionate, quality care for a loved one.
K.Griffin White
Dec 2025
My mother broke her pelvis in two places, we chose Emerald Shores for rehabilitation. Little did I know that I would be so pleased with the care. I truly thought it was the end of my mother. The rehab department does their job with knowledge and with an encouraging attitude. I haven’t found anyone on the entire staff who was not attentive or helpful. Everyone seems to have a good attitude about their work. The nurses, the ones who clean up, and care for the patients go beyond what I’ve seen before. I have witnessed them speaking to my mom when they had no idea I was there, they spoke so loving and sweet. That is not marketing, or fake advertising, that is empathy, heartfelt care. The 'Team' meets with us on time and give us updates, feedback and suggestions. I find the administration to be very knowledgeable and action oriented. They follow the rules they have and they run a good “ship”. The building is clean, the smells are clean. Being an Art Gallery owner, I wish I could fill the hallways with new vibrant art as a gift to them! Truly I could not be more relieved and more grateful for the care of my mother over these last many weeks. My husband, my aunt and I are grateful for her care. I would not hesitate to recommend to other families who find themselves in a similar situation to chose Emerald Shores in Callaway/Panama City, Florida.
5 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2024
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Aviata At Emerald Shores offers Skilled Nursing / Long Term Care.
Aviata At Emerald Shores is located at 626 N Tyndall Pkwy in Callaway, Florida.
Families describe Aviata At Emerald Shores as a skilled nursing and rehabilitation community where staff are consistently praised for attentiveness, warmth, and communication. Reviewers frequently highlight strong physical therapy outcomes after surgeries and injuries, along with a clean, well-run building and responsive administration.
Aviata At Emerald Shores had 5 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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