1 / 5CMS Care Compare
Reviewers describe a skilled nursing facility with attentive nurses—especially praised for wound care—and a caring, friendly staff, though experiences vary widely. Several reviews note cleanliness and communication problems, and one family reported a serious safety failure that led to a resident's death. Most reviewers rate their experience positively, but the negative outlier is significant enough to weigh carefully.
AI-generated from reviews and community data.
Community Care Center is a senior living community in La Mesa, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.9 out of 5 across 175 reviews.
Community Care Center is a 115-bed skilled nursing and sub-acute facility located in La Mesa, California, specializing in short-term rehabilitation, wound care, and hospice services. The facility provides 24-hour skilled nursing care with registered nurses, certified nursing assistants, and licensed vocational nurses available around the clock to accommodate residents' medical needs.
The center offers a range of therapeutic services through its qualified rehabilitation team, including physical therapy, occupational therapy, and speech therapy to assist residents on their road to recovery following surgery, injury, or illness. The facility also provides specialized IV treatment services, delivering fluids, specialty medications, and nutritional supplements as prescribed by attending physicians to support residents' recovery.
Community Care Center blends clinical and holistic approaches to health and healing, offering 2-bed and 3-bed rooms designed as a quiet environment for residents to recover. The facility is equipped with a diverse team of healthcare professionals dedicated to helping each resident reach their highest level of function through customized care tailored to individual needs and medical conditions.
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Help Me Choose3.9overall · 175 ratings combined
3.9★ on Google (175)
Wendy C
Jun 2026
The wound care team is exceptional. They go above and beyond for my Mom and in the past year have been the first team to make her wound smaller. The whole staff are pretty awesome and are very accommodating. Just FYI the parking is very limited
William Bissell
May 2026
CCC took care of my longtime neighbor in his last few months. Everyone was super nice. My neighbow was happy there. I was always updated and saw great care throughout. Jack is an awesome nurse. Thank you CCC.
Cynthia DeAngelis
Dec 2025
My family loves this care center! Everyone is so friendly and competent. We just got done with a holiday lunch put on out on the patio. Beautifully set tables, music, and holiday hats for everyone. My 90 year old dad is very well taken care of at The Community Care Center. Our family is very grateful.
Diane Hawke
Oct 2025
Do NOT send your loved one here. All we wanted for our loved one was a place where she would be comfortable and cared for; she received neither. There was little to no interaction by staff with her during the day, zero communication with us unless it was initiated by us, no doctor oversight of her care. The conditions at the center are horrendous: uneaten meal trays left all day, floors were consistently dirty, bed and clothing left soiled, an unpleasant odor upon entry, and on multiple occasions medication was found on the floor. But the biggest concern is the lack of care. My loved one was brought to an outside doctor appointment UNATTENDED despite us being told on two different occasions that she would be accompanied by a CNA. She had documented cognitive impairments that would require her to have someone with her. She wandered from the doctor's office and was found on the ground unattended. She ended up in the hospital and then passing away. PLEASE let this be a warning to a loved one's family and do not bring them here.
Rami Shaba
Apr 2024
So my grandmother has been here for almost a month at the time of writing and I feel like it is time to post a review about this place. To start off: The staff are pretty friendly people, they are compassionate and seem caring for the family & patients (especially elderly). Food is just your typical nursing home food, nothing special or anything, they serve 3 meals a day and everyday is a different meal, and they also do dietary accommodations. Entertainment wise TVs are honestly pretty small which I think is weird but it’s not a complaint, they also have daily activities which I think is pretty cool. There’s a call button board right by my grandmas room which is REALLY loud and honestly seems like it can get really annoying especially for patients trying to sleep. Rooms are a little old and may be a bit dirty depending on the patient, rooms are also shared meaning that you or a family member may have/get a roommate. In Conclusion: It’s a good nursing home, there’s definitely a few things here and there that could be changed but care-wise it seems pretty good, but it’s only been close to a month so far so things may change in the future.
8 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 3, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 4, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Community Care Center offers Skilled Nursing / Long Term Care.
Community Care Center is located at 8665 La Mesa Blvd. in La Mesa, California.
Reviewers describe a skilled nursing facility with attentive nurses—especially praised for wound care—and a caring, friendly staff, though experiences vary widely. Several reviews note cleanliness and communication problems, and one family reported a serious safety failure that led to a resident's death. Most reviewers rate their experience positively, but the negative outlier is significant enough to weigh carefully.
Community Care Center had 8 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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