3.6(89 ratings)· Pharr average: 3.9
Part of Avir Health Group · 126 communities · 4★ average
1 / 5CMS Care Compare
Reviewers describe staff who show genuine compassion toward residents in skilled nursing and rehab care, with several praising accessible leadership and a welcoming front desk. However, one detailed report raises serious concerns about therapy errors, unattended falls, and lapses in hygiene and nurse communication, alongside billing complaints.
AI-generated from reviews and community data.
Avir at Pharr is a senior living community in Pharr, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.6 out of 5 across 89 reviews.
Avir at Pharr is a skilled nursing and long-term care facility in Pharr, Texas, licensed for 123 residents. It serves patients recovering from surgery, injury, or chronic illness who need medical oversight and rehabilitation services.
Reviews paint a deeply divided picture. Families consistently report severe staffing shortages that affect daily care: call buttons going unanswered for extended periods, patients left in soiled conditions for hours, and missed appointments. Medication errors, including critical ones like withheld insulin, appear in multiple accounts. Communication failures are another common thread, with families unable to reach the facility by phone and receiving late or inaccurate updates about loved ones' medical events. Several reviewers noted staff members seemed disengaged or frustrated, describing them as unfriendly or defensive. A small number of families (two five-star and one four-star review) reported feeling their loved ones received genuine compassion and attentive care, though these accounts are vastly outnumbered by complaints about neglect and organizational dysfunction.
The facility's building and physical design are mentioned as attractive, but reviewers stress this does not offset operational gaps in nursing and care aide responsiveness. One family noted language barriers affecting pain management when Spanish-speaking staff predominate and the resident does not speak Spanish.
Avir at Pharr holds a 3.6 out of 5 Google rating based on 89 reviews. Prospective residents and families should carefully weigh the stark contrast between the minority of positive experiences and the preponderance of serious care and safety concerns documented by others.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.6overall · 89 ratings combined
3.6★ on Google (89)
Amanda Longoria
Jul 2026
Excellent facility with an amazing team! The administration team,nurses, therapists, and staff genuinely care about their residents and provide exceptional care. Clean environment, great communication, and outstanding rehabilitation services. Highly recommend Avir at Pharr!"
Olivia Rodriguez
Mar 2026
Este lugar no lo recomiendo está muy limpio. La gente está tranquila, se siente una Paz en ese lugar y nadie está llorando. Nadie está gritando, me pareció lindísimo
Robert Betancourt
Jan 2026
Where do I begin. I have been in rehabilitation facilities through out the (RGV)Rio Grande Valley. There has been many lows and great highs in all of the facilities. It all begins with staff of people with great minds and even bigger hearts. I would have to say that my experience at Colonial Manor gave me the trust in humanity again. The utmost care, compassion, sympathy, and poise given by all staff of Colonial Manor. Most importantly was memorable feeling of hope. Thank you from the bottom of my heart.
Pichie Texas
Jan 2026
I have send my mother for short term therapy.. for 4 times but this time around they really disappoint me on couple of areas... no communication between the nurses, therapist giving the wrong therapy on my mom. Leaving my mom unattended falling from the wheelchair, not showering or cleaning patients after every other day.. I wonder if nurses and administration oy shower them self every other day.. wearing the same freaking underwear for 3 days straight.. no hygiene on that facility.. but only good thing there good for is charging for the stay
Jose Garcia
Nov 2025
I had a wonderful experience, staff is so attentive and caring. I would highly recommend this facility to everyone.
15 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 18, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Have horizontal exits used in accordance with safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 21, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Mar 15, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 9, 2023
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avir at Pharr offers Skilled Nursing / Long Term Care.
Avir at Pharr is located at 1100 W Minnesota Rd in Pharr, Texas.
Reviewers describe staff who show genuine compassion toward residents in skilled nursing and rehab care, with several praising accessible leadership and a welcoming front desk. However, one detailed report raises serious concerns about therapy errors, unattended falls, and lapses in hygiene and nurse communication, alongside billing complaints.
Avir at Pharr had 15 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Avir at Pharr and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Avir at Pharr? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Pharr.
Pharr, Texas0 mi
4.3(18)
Assisted LivingMemory Care
San Juan, Texas2.8 mi
4.4(49)
Skilled Nursing / Long Term Care
McAllen, Texas4 mi
4.9(548)
Skilled Nursing / Long Term Care
McAllen, Texas4 mi
4.9(511)
Skilled Nursing / Long Term Care
Mcallen, Texas4 mi
4.6(178)
Memory CareSkilled Nursing / Long Term Care
Mc Allen, Texas4 mi
4.5(417)
Skilled Nursing / Long Term Care