Amy Polhamus
Jun 2026
Worked well to get my parents accomodations they requested, but slow to fix a serious sewer smell. Staff is amazing and very patient to care for them both.
4.3(18 ratings)· Pharr average: 3.9
1 / 5Texas HHSC
Families of residents at The Gardens at Brook Ridge consistently praise the staff by name and describe a smooth transition from independent living to assisted living and memory care within the same community. Reviewers highlight attentive, kind care during difficult health transitions, including advanced dementia, and note a clean, well-managed facility with clear pricing explanations.
AI-generated from reviews and community data.
The Gardens at Brook Ridge Assisted Living & Memory Care is a senior living community in Pharr, Texas offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 18 reviews.
The Gardens at Brook Ridge is a 65-bed assisted living community in Pharr, Texas, also offering memory care services. The facility operates 24 hours a day with nursing staff on site and serves three meals daily, plus a café.
Most families consistently praise the attentiveness and professionalism of the staff, describing them as helpful, patient, and respectful. One family wrote, "The Administrative staff: Estella, Elsa and Nurse Claudia were incredible." Residents and their families note the facility's clean, modern appearance and quiet environment, with particular appreciation for its proximity to Ridge Road hospitals. Several families highlight that residents have formed meaningful friendships and feel at home, and that the community enables smooth transitions between care levels for those moving from the affiliated Brook Ridge Independent Living.
A few families mention excellent meals and activities, though one review raised concerns about food quality and facility maintenance. Administrative responsiveness received mixed feedback, with some families noting difficulty reaching staff by phone.
The Gardens at Brook Ridge holds a 4.3/5 Google rating across 18 reviews, with the majority of families reporting strong satisfaction with care quality and staff conduct.
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Help Me Choose4.3overall · 18 ratings combined
4.3★ on Google (18)
Amy Polhamus
Jun 2026
Worked well to get my parents accomodations they requested, but slow to fix a serious sewer smell. Staff is amazing and very patient to care for them both.
Melissa Ramo
Jul 2025
Getting worse by the day! Not doing what they’re supposed to and servicing horrible food. So sad
Linda Fetters
May 2025
You’ve got to see the beautiful facilities and meet the AMAZING staff!! Our brother was in Brook Ridge Independent Living care for two years and only for a short stay at The Gardens Assisted Living. The Administrative staff: Estella, Elsa and Nurse Claudia were incredible!!! Every need was met with the utmost care, respect and dignity!! The meals were amazing, the cleaning and care staff were thorough and they genuinely cared for our whole family!! Both facilities cater to everyone’s needs!! If you’re looking for an amazing adventure, look no further!! Either location will fit every need!!
kathy Pechacek
Aug 2024
After 3 years at their "sister" unit Brook Ridge, my brother has transitioned to the memory care unit. Being able to make this kind of transition was a big part our original choice. This has allowed him to get visits and to visit with some of his old neighbors. And the provider that had helped him while in independent living is still able to be a part of his daily life. The staff at the Gardens has been so kind and patient while he has adjusted to a new environment. They have been responsive to our concerns and helpful in finding solutions to some of the new challenges he has faced.
Christian Lara
Jun 2024
I've only visited for work, but every time I stop by I'm blown away by how kind the staff treat the patients.
The Gardens at Brook Ridge Assisted Living & Memory Care offers Assisted Living and Memory Care.
The Gardens at Brook Ridge Assisted Living & Memory Care is located at 1201 W Ridge Rd in Pharr, Texas.
Families of residents at The Gardens at Brook Ridge consistently praise the staff by name and describe a smooth transition from independent living to assisted living and memory care within the same community. Reviewers highlight attentive, kind care during difficult health transitions, including advanced dementia, and note a clean, well-managed facility with clear pricing explanations.
Submit the Request Information form on this page to connect with The Gardens at Brook Ridge Assisted Living & Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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