Civita Care Center At Cheshire

Drita Karpuzi

Mar 2026

via Google ↗

I am pleased to learn that the staff and higher ups took an issue i was dealing with and jumped right in to make sure that any problems with service or staff would be addressed properly and promptly . A couple of the bosses called me directly to assure me that it matters to them and that meant the world to me. I want to say thank you to all step in try to help resolve any issues I may have had there I want to say thank you to everyone and I really mean thank you so much you guys are great

victorine morrison

Mar 2026

via Google ↗

The outside front is drab but misleading. Once you step inside it's totally attractive and clean. There is no unpleasant smell throughout the building. Staff is welcoming, warm, helpful and friendly.

Sue Temme

Jan 2026

via Google ↗

I have been visiting my friend in Civita once a week for the past five years. I have also been her companion to multiple medical appointments both to help her communicate and to help manage her anxiety. My rating reflects in particular the outstanding performance of staff member Vasi. Vasi has been a lifeline, insuring that transportation is always scheduled appropriately and needed paperwork is ready to bring to the doctor’s office. She always insures a smooth and reliable departure so important for a resident with anxiety and dementia. This past year medical appointments were missed and needed to be rescheduled on days Vasi was not working. This never happened when she was in charge. When I had questions or needed assistance Vasi always tried to help. I have observed that Vasi always takes the time to be of service to anyone who asks. She is an example of the kind of staff so needed in work with our most vulnerable.

Sandy Jakubczyk

Oct 2025

via Google ↗

I've been to many places like this in fact my mother was in one and there's no comparison to Civita! It is 100% nicer and more welcoming. The halls and the patient's room we visited was very clean. There was no odors in the halls or in the room. Staff greeted us and directed us to room. I was very impressed that the patients lunches for delivered individually to maintain the warmth of their meal. Every staff member including Porter and Chester people all said hello to us and were very attentive! Overall I would recommend Civita!

Rebecca Snow

Jun 2025

via Google ↗

Great facility ! I'm perplexed at some of the trolling negative reviews . This was a comfortable alternative for my Aunt to stay due to distance .The facility was clean and staff friendly . The kitchen was very accommodating for anything she requested . The nursing staff were compassionate and kind . She enjoyed recuperating in the gym socializing with the friends she made .The music ,games and special attention the rec staff was gave were so supportive during her agitated periods I really appreciated that immensely . The administrator was very friendly and sincere which was so refreshing. No place is perfect but this place is clean and was a very good experience .