MyLivingChoice

Citadel of Skokie

9615 North Knox Avenue

4.7(127 ratings)· Skokie average: 4.4

Citadel of Skokie, photo 11 / 4

Quick Facts

Total units
113
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
113
Veteran care
VA-contracted, about a dozen veteran residents
Staff languages
Staff speak at least four languages
Therapy access
On-site gym for physical and occupational therapy

What Families Think

Citadel of Skokie is a skilled nursing and rehab facility in Skokie, IL that draws mostly enthusiastic reviews for its nursing staff, therapists, and administration, with many families describing a family-like atmosphere and responsive communication. A smaller number of reviewers raised serious concerns about cleanliness, lost belongings, and the mix of resident populations, so experiences appear to vary.

The Good

  • Reviewers repeatedly praise attentive, compassionate nursing and CNA staff
  • Physical, occupational, and speech therapy consistently praised by rehab patients
  • Families say administrators respond promptly to billing and care questions
  • VA-contracted facility serving veteran residents
  • Staff described as multilingual, aiding communication with families

The Bad

  • One detailed report described a dirty, foul-smelling facility and neglected room care
  • One report of a lost wallet and confiscated personal items
  • One reviewer noted uncomfortable mixing of rehab patients with residents with mental health issues
  • No published pricing information available

AI-generated from reviews and community data.

Citadel of Skokie is a senior living community in Skokie, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 127 reviews.

About Citadel of Skokie

Citadel of Skokie is a skilled nursing / long term care community in Skokie, Illinois. The community is licensed for up to 113 residents.

Families rate Citadel of Skokie 4.7 out of 5 based on 127 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Citadel of Skokie

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Citadel of Skokie

4.7overall · 127 ratings combined

4.7★ on Google (127)

Mitzi “Mitzi M.D.” DeCuir

Jul 2026

via Google

I can not express my deepest gratitude enough for this remarkable group of individuals! They have become an integral part of my family’s life, providing us with unwavering support and care. Their actions have not only saved my father’s life but have also given him a renewed sense of purpose and outlook on life. While these facilities may not be flawless, it is important to recognize the dedication and efforts of everyone involved. They are committed to serving multiple families, including their own, with the utmost compassion and professionalism.<br>Thank you, Adam and Citadel of Skokie Nursing Facility, for your exceptional care and support.

Grace Cajustin

Jul 2026

via Google

They took very good care of my friend. I appreciate everything. The people here are very kind and helpful

Maria Kotsinis

Apr 2026

via Google

If I could post zero stars I would. I went for the very first time to visit a friend who has been in there for three years. It was March 27, 2026. I couldn’t believe my eyes. I find it so interesting that only the five star reviews are getting responses by admin . That tells you something. Those 5 star ratings are Absolutely FAKE! If my review is exactly the same as a one star review three years ago that should tell you a lot about the upkeep of this facility. These are companies/ individuals that buy all of these facilities and they are billionaires as they suck the system dry for funding. When you don’t pay your employees a decent wage, the type of care you will is below standards. The elevator floor was coming apart and filthy! I entered FL 2 and the congestion in hallway was shocking. Residents wheeling themselves around while carts of lunch being distributed. Enter my friend’s room … the floor was filthy. Food on the baseboard, nightstand a mess and sub par bed and sink. There were 8 empty bottles of protein drink in drawer. No one cleans it . ( I did). I didn’t dare look under the bed. The entire facility smells. Was there 2 hours and never saw anyone cleaning anywhere! I used the public bathroom and got nauseous. My friend does not get out of bed ( most by choice) but they could try and get him in wheelchair. No one gives a damn. He is a breeding ground for bed sores! Please do NOT consider going here. I would not put my dog in there. Look up owners and their net worth. I really don’t know how they sleep at night. Deplorable conditions

Orville Johnson

Mar 2026

via Google

I have my brother-in-law staying at the Citadel of Skokie. He has had operations, different types of infections, and several emergency room visits, and the staff at Citadel were committed to seeing him through every incident. Citadel has been a lifesaver for my brother. I can not imagine him being anywhere else.

Donna Virklan

Mar 2026

via Google

The Citadel of Skokie provides a high standard of care. The nurses, social workers, and staff demonstrate patience, kindness, empathy, and compassion. On challenging days, our friend is treated with attentive care; the staff listens to him and respects his need for space.<br><br>As Power of Attorney, I receive timely updates and responses. I am consistently informed about treatments and services provided. I believe our friend is in a secure environment, supported by attentive professionals who are well-trained to manage patient behaviors effectively.<br><br>The office staff consistently provides prompt and efficient assistance with billing matters. Their handling of paperwork is highly effective, and I receive thorough answers and support whenever needed.

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Government Inspection History

11 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 24, 2026Health Complaint1 citation
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 29, 2026

Nov 21, 2025Health Standard3 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2025

Apr 17, 2025Health Complaint2 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2025

Oct 31, 2024Fire Safety StandardHealth Standard8 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 26, 2024

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

Apr 26, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 27, 2024

Apr 5, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 6, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2024

Feb 29, 2024Health Complaint1 citation
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024

Nov 22, 2023Fire Safety StandardHealth Standard15 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 29, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2023

Sep 10, 2023Infection ControlNo citations
Aug 10, 2023Health Complaint1 citation
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 31, 2023

Dec 21, 2022Fire Safety Standard8 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2023

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 25, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Citadel of Skokie offer?

Citadel of Skokie offers Skilled Nursing / Long Term Care.

Where is Citadel of Skokie located?

Citadel of Skokie is located at 9615 North Knox Avenue in Skokie, Illinois.

What do families say about Citadel of Skokie?

Citadel of Skokie is a skilled nursing and rehab facility in Skokie, IL that draws mostly enthusiastic reviews for its nursing staff, therapists, and administration, with many families describing a family-like atmosphere and responsive communication. A smaller number of reviewers raised serious concerns about cleanliness, lost belongings, and the mix of resident populations, so experiences appear to vary.

How did Citadel of Skokie do on recent health and safety inspections?

Citadel of Skokie had 11 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Citadel of Skokie?

Submit the Request Information form on this page to connect with Citadel of Skokie and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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