1 / 6Families describe two very different experiences under one roof: the independent living side, known as the Atrium, gets warm praise for its small, friendly community and attentive staff, while the skilled nursing/rehab side draws frequent and serious complaints about cleanliness, staffing, and basic care. Physical and occupational therapy are repeatedly singled out as strong points across both sides, but many reviewers describe unanswered call bells, medication issues, and inconsistent staff professionalism in the nursing wing.
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Churchman Village is a senior living community in Newark, Delaware offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 69 reviews.
Churchman Village in Newark, Delaware, offers Independent Living and Skilled Nursing/Long Term Care in two distinct settings: the Atrium (a smaller independent community of about 40 residents) and a broader skilled nursing facility. The facility serves seniors across a range of care needs, from those downsizing after years living alone to patients requiring rehabilitation and ongoing medical support.
Family experiences vary sharply. Many who describe the Atrium specifically highlight a warm, intimate environment where staff create a welcoming atmosphere and residents form genuine friendships. Several families praise individual staff members by name for their consistency and care, and note that residents have grown socially engaged and content. However, families with rehabilitation and skilled nursing experiences report serious concerns: inconsistent communication during stays, staffing shortages that lead to slow response times, lapses in cleanliness and hygiene standards, and instances where medical needs, medication administration, vital sign monitoring, equipment maintenance, were not properly addressed. One family noted that staff shortages mean each member "work[s] very hard," yet coverage gaps have resulted in residents falling and waiting extended periods for assistance.
The rating reflects this divide. Churchman Village holds 3.1 out of 5 stars across 69 reviews, with strong praise concentrated among independent-living residents and serious complaints centered on skilled nursing and rehabilitation care. Prospective residents should clarify which setting they are considering and speak directly with current families in that specific program before deciding.
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Help Me Choose3.1overall · 69 ratings combined
3.1★ on Google (69)
Samantha Sharpe
Jan 2026
Things must have changed they’ve gone completely downhill. My mother had to sign herself out from there. They had her in a broken bed. They gave her the wrong medication and everyone there was unprofessional with a nasty attitude who wants their mother going through something like that. Terrible absolutely terrible. She had to sign herself out would not recommend it to anyone. 🤬
jennifer ford
Dec 2024
They sent my mother in law home and she died that night. They kept arguing with my husband about her needing care.
James Sterling
Dec 2024
Do not send your family here. My grandparents were stolen from and lied to back in early 2000s and they died there. Now my father is being released and they don't have a clue how to even communicate his release. It would be better to let them pass away at home with some dignity then dying in that hell hole
Veronica Cascino (Ronnie)
Nov 2024
My memories of Churchman’s Villiage will last with me for the rest of my life. Great cared I received and unbelievable respect from every one that worked there. I also met friends and always felt relaxed. Thank You for support Churchman’s Villiage! Love You Guys! Amen
Callista Kline
Jun 2024
My grandparents moved into the Atrium last year. They had been looking to downsize and find somewhere they could live without all of the upkeep. Their problem had been that places in the area were either out of their budget or not up to their standards. Finding the Atrium was a blessing! They could afford it, stay close to the community they have so many ties to, and not sacrifice their standards. I have been to visit with my three young children, and everyone there, staff and residents, were very friendly and welcoming. It has been the ideal option for them to maintain a level of independence while greatly reducing the workload that typically comes with it.<br><br>Update: my grandmother is still very happy with the friendliness and attention of the staff. However, management isn’t upkeeping the facility at our expected level. For example, the elevator has been having issues and doesn’t work consistently. Being on the second floor using a walker, this has created a lot of issues for her. We are hoping things will improve.
Churchman Village offers Independent Living and Skilled Nursing / Long Term Care.
Churchman Village is located at 4949 Ogletown Stanton Rd in Newark, Delaware.
Families describe two very different experiences under one roof: the independent living side, known as the Atrium, gets warm praise for its small, friendly community and attentive staff, while the skilled nursing/rehab side draws frequent and serious complaints about cleanliness, staffing, and basic care. Physical and occupational therapy are repeatedly singled out as strong points across both sides, but many reviewers describe unanswered call bells, medication issues, and inconsistent staff professionalism in the nursing wing.
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