Jonathan Howard
Feb 2026
Nurse was nice terrible agency.
Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2002
- Accreditation
- ACHC-accredited home health agency
- Years in Operation
- Serving patients in area since 2001
- Service Area
- Serves Chicago and surrounding communities
Home Health Compare
What Families Think
Choice Care Home Health is a Medicare-certified, ACHC-accredited home health and hospice provider based in Palos Heights, Illinois, serving the Chicago area since 2001. Reviews are mixed: some families praise the staff's professionalism and responsiveness, while others report serious lapses in scheduling and follow-through on care needs.
The Good
- Praised by multiple reviewers as professional and responsive
- Recommended to friends and family by some clients
- Long-standing agency serving the area since 2001
- Accredited by the Accreditation Commission for Health Care
The Bad
- One detailed report of missed visits and delayed wound care supplies
- Two of five reviews were one-star with limited explanation
AI-generated from reviews and community data.
Choice Care Home Health is a home health agency serving Palos Heights, Illinois offering Home Health. Families rate it 3.7 out of 5 across 6 reviews.
About Choice Care Home Health
Choice Care Home Health is a home health care provider based in Palos Heights, Illinois, offering licensed skilled nursing, therapy, and in-home care services. Since 2001, the organization has served patients and families in Chicago, Illinois, and surrounding communities with personalized, clinician-led care.
The agency provides a range of therapeutic and nursing services including physical therapy to help patients regain strength and mobility, occupational therapy to improve daily living abilities, speech and language pathology services for communication and swallowing disorders, intermittent skilled nursing for patients with complex medical needs, and medical social work services offering emotional support and resource coordination.
Choice Care Home Health develops individualized care plans tailored to each patient's specific needs, with services delivered by skilled healthcare professionals in patients' homes. The organization is Medicare-certified and accredited by the Accreditation Commission for Health Care (ACHC), reflecting its commitment to maintaining high standards of care and regulatory compliance.
Types of Care at Choice Care Home Health
Home Health
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Help Me ChooseReviews of Choice Care Home Health
3.7overall · 6 ratings combined
3.7★ on Google (6)
eva kowalski
Jun 2025
Worst company I have dealt with. I felt as if I had to beg our caregiver to come to visit my mom. She never gave a time or date. I told her Mondays and Fridays work best. Out of 5 visits I had to reach out to her all but 1. Also at 1st said she would order changing bandages (for my moms open sores on her legs)comes back a few days later and said she never said that. Our Dr office and the other Dr that was treating her wounds said that Choicecare had to provide or order this for us. Then she come back a 2nd visit and told my mom she placed the order.. a whole week and a half goes by she came 3 more times and no bandages. Last Friday she said she will let us know about Monday (bc of how many more visits medicare would cover) and no call no show today. I will be calling the company tomorrow to tell them I can take care of the bandage changes.
Earl Sylva
Jan 2025
My experience with Choice Care Home Health has been great. Their response and delivery of care met with my expectations. I have since reached out to them for more service. I certainly will recommend them to family and friends. Five Stars 💥💥💥💥💥
Haris Altaf
Dec 2024
Fantastic staff and great service. They were highly professional. Definitely going to use their services in the future as well.
Moncif Belkasem
Sep 2024
Choice Care is the place for helping patients with various skilled nursing services.
Medicare Quality of Care
Choice Care Home Health is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency60%US 79%
- Rated their overall care 9 or 10 out of 1081%US 85%
- Care was given in a professional way80%US 89%
- The team communicated well77%US 86%
- The team discussed medicines, pain and home safety64%US 82%
71 completed patient surveys, 14% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral84%US 94%
- Patients got better at walking or moving around74%US 83%
- Patients got better at getting in and out of bed83%US 83%
- Patients got better at bathing74%US 86%
- Patients' breathing improved87%US 85%
- Patients got better at taking medications correctly81%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations64%US 61%
Service area
Choice Care Home Health reports serving 91 ZIP codes, including Chicago, Joliet, Orland Park, Tinley Park, Alsip, Beecher, Bellwood, Berwyn, Blue Island, Bolingbrook and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147720. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Choice Care Home Health offer?
Choice Care Home Health offers Home Health.
Where is Choice Care Home Health located?
Choice Care Home Health is located at 6400 W College Dr Ste 100 in Palos Heights, Illinois.
What do families say about Choice Care Home Health?
Choice Care Home Health is a Medicare-certified, ACHC-accredited home health and hospice provider based in Palos Heights, Illinois, serving the Chicago area since 2001. Reviews are mixed: some families praise the staff's professionalism and responsiveness, while others report serious lapses in scheduling and follow-through on care needs.
Does Medicare cover care from Choice Care Home Health?
Yes. Choice Care Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Choice Care Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Choice Care Home Health?
Submit the Request Information form on this page to connect with Choice Care Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Choice Care Home Health? Claim this listing to update photos, pricing, and details. It's free.
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